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“I am a frequent UPS customer and visit different ones at different times depending on where life takes me that day and even in Chicago area. I have to say Lucas at this Downers Grove location went above and beyond and definitely exceeded my everyday expectations. No other location has provided the service and positive attitude that he displayed at this location. We live in a world of quick negative feedback to be shared and not enough positive feedback. I told Lucas I was leaving one, I keep my word. It felt great to walk into a business that values your business and wants you to walk out with a positive experience.”
8:30AM - 4:30PM
1042 Maple Ave, Lisle
Mailbox Centers
“Ana was terrific she did everything for me in a timely and efficient manner. She was very friendly and greeted me as if she knew me. Being from Virginia this is very nice to see in this area since most of the service personnel in this area from what I have encountered are very unfriendly and make you feel like you have done something wrong. I would recommend her and this UPS store to everybody. Go see Ana!”
9:30AM - 3PM
398 W Army Trail Rd Ste 124, Bloomingdale
Mailbox Centers
“Super nice people that helped me figure out a bunch of unfamiliar customs forms and didn’t mind me bringing seven large boxes by their store. I was a burden for sure but they didn’t make me feel like it. Thank ya!”
“Had great customer service at this location. Employee, Charlie was very helpful, knowledgable, kind, professional with assisting me with my Amazon returned packages for the first time. I really appreciated the service of being treated like a very valuable customer!”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
“Brett and Ron were amazing!!! I called earlier and Ron picked up and was very helpful and not even five minutes later Brett called me back letting me know ALL of my prints would be done in an hour so I knew exactly when to head over - it was perfect! Complete gentleman, cannot recommend enough and definitely will be using them for everything here on out!”
“The employees at this store go above and beyond at every visit. Exemplary customer service and genuine attention to detail. The best UPS Store in the Chicago area.”
“Best UPS Store I’ve ever been to. No matter how long the line is, it’s always an easy in and out. I needed a couple pieces of shipping tape, and the kind gentleman behind the counter gave them to me free of charge. In a world where it feels like we're charged for every breath, that kind of small kindness was unexpected and exactly why I keep coming back, both for business and personal needs. They treat people like people, and that makes all the difference.”
“I only go to this UPS store. The owners (I think) Kate and Michael are hustlers! :0). If there is a line they keep it moving. They are efficient, knowledgeable and kind! Mike is currently helping me ship something odd shaped and is going above and beyond trying to help me find the most cost effective way to ship it. It's a huge (UPS) company with a small boutique feel and costumer service. Thank you ?”
“All of the employees here are so helpful with all the services they provide. They are efficient and knowledgeable. I highly recommend visiting this UPS city centre store in Elmhurst!!”
“I was a customer for 11 years. Aviv and Tammy are an incredibly helpful couple who will go out of their way to help you.
Even before I moved to the area, when I contacted them by phone, Tammy was incredibly helpful setting up a mailbox for me and my parents.
On day 1 in Westmont, I lost my wallet during the chaos of the move, and Aviv and Tammy went out of their way to help me retrace my steps. They even pulled up security footage so I could check for my wallet both in the store and in the parking lot.
And finally, on the last week of my move out of Illinois, one of the most stressful periods of my life, both Aviv and Tammy went above and beyond. They helped me package some bulky items that wouldn't fit in my car or in the cargo container (this was a joint effort that involved quite a bit of muscle), offered me different options for rentals that in hindsight would have saved me money, and were just there for me with support and reassurance to the very last day.
Thank you, Aviv and Tammy.”
“The UPS store in Market Plaza-Glen Ellyn is the absolute best! I sometimes have the most crazy packing/shipping requests and they are always willing to find a way to make it work!! I appreciate the friendly staff as well!”
“We had a great experience with Lilia at this location. She was attentive to our concerns and was able to assist us with the changes needed. We definitely recommend this location and Lilia's services. Thank you again for going above and beyond!”
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“I was a Lil irritated due to UPS was supposed to pick up a heavy box 5days ago. I asked my neighbor to put 2 boxes in the car. I got to the Westchester office around 820a. I went in and asked if there was a cart to bring them in. Ash and Loyal immediately went to my car and both carried a box in with no hesitation. To say they went over and beyond for me is an understatement. My wrist was messed up and I couldn't have done it myself. Big Kudos that real gentleman works at the Westchester office.”
“I had a good experience at the UPS store in Addison. My package wasn't actually shipped to this location, however the people at the front desk were very helpful and professional. They helped me locate my package which was at a UPS store in a different location.”
9:30AM - 3PM
2206 N Main St, Wheaton
Mailbox Centers
“This store is so accommodating and helpful! They are always cheerful and welcoming. My girls even love joining me to say Hi to Mr. Patel and get a couple lollipops! Highly recommended this store!”
“Great people - Excellent services. Always trying to assist in the packaging & shipping process.
The modernization of having my list of people I ship to regularly is seamless and efficient on my time.”
“The staff is courteous and helpful. It is a busy location but they process your transactions quickly and get you on your way. We regularly ship with them because they always deliver packages on time. Besides shipping, my company uses their mailbox and shredding services. They also offer notary services and document printing and scanning.”
“The location is good, parking is a bit tricky as it's right next to the pizza place. So if you have a heavy box park up front and unload.
The process was quick once you get up there.”
9:30AM - 3PM
4 E Ogden Ave, Westmont
Mailbox Centers
“This is no doubt THE BEST location I’ve ever been to. The owner has trained his team well. The staff are always professional and attentive. I appreciate the service with a smile. I’ve been in the store when there have been a lot of customers and they still manage to keep everything flowing. Jacky and team, keep up the great work!”
“I used an FP postage meter while I worked at an incense factory in Chicago. It made adding postage to a stack of letters really simple and saved a lot of time manually stamping. I wish I had one when I was an intern at church!”
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“Your delivery guy tall bald supper nice always asking if we have pickups, and your 2 front desk guys abinash and Krishna, rally nice guys, and friendly, and always smiling”