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2 - 5PM 10AM - 1PM
116 Emma Ave, Dupo
Post Offices
“Hooray to find a post office. Unexpected but convenient to pop in here, pick up ten post card stamps and be on my way in a jiffy. At 3:45 on a Monday evening, there was no queue and the clerk was actually pleasant. A nice surprise!
Of course, the stamps cost a fortune but that's a review for the USPS headquarters in Washington not here.
They do have a mailbox outside but you'll have to get out of your car to use it.”
“Visited at 11:15 on a Friday. No wait. The post office is small but brightly lit and well laid out. The woman at the desk was friendly and helpful. She may have been the only one working and I don’t know what her lunch break is, but I had a very smooth experience at the time I went. I recommend if you’re downtown.”
“I must post how pleased I am with this location. I’ve tried several others and had such poor experiences with the workers. Every time the staff here have been polite, personable, and take their time to help resolve an issue or further investigate something. They are observed to be patient and never rude!! They do their job without attitude and with competence. I will only come here. I appreciate them and hopefully they see this.”
“I recieved exceptional customer service from the representative Ranisha and the male manager on duty. Ranisha immediately greeted with a smile and helped me solve my package issue with a positive attitude. She was professional and knowledgeable. I will be returning to this location for all my postal needs. Thank you guys again for saving the day!”
“The employees here are very nice and friendly. But the building is crap. One summer it got so hot in there because the AC units were broke for several months. I don’t know how they survived in that triple digit heat. Also, the front door that you enter. It is extremely heavy and difficult to get open. Multiple times it is banged back on me almost knocking me over. It’s too bad USPS doesn’t own their own buildings. Because in this case the landlord would be a slumlord.”
8:30AM - 5PM
800 Columbia Centre Dr, Columbia
Post Offices
“Had a great experience at the Columbia Illinois post office today, man helped us get passport photos and prepare our packet to mail in, awesome professionalism and courtesy.”
9:30AM - 1:30PM
4825 Bond Ave, East St Louis
Post Offices
“These folks have been extremely helpful on several occasions when I needed to track down an international package. They have contacted sorting facilities, checked personally with mail carriers, and actually called me back when they said they would. People here have really gone out on a limb for me, which I never expected.”
“This post office is right next to my work, so I frequently go there. The woman that works this small post office is incredible and provides exceptional customer service.”
12:30 - 4:30PM
3900 Collinsville Rd, East St Louis
Post Offices
“It has never failed that I go humbly into our Post Office with an unusual problem and throw myself on the mercy of their counter. It can be James or any of the staff that reassure me they've got this, and they do. Cheerfully, without making me feel like the inadequate customer I feel I am! I have always loved the postal workers, I especially love my Millstadt ones! Thank you! Merry Christmas!Penny Jestes”
“Excellent service. I only come here when there's an urgent matter, and I'm usually stressed out, but the gentleman at the counter is always very pleasant and patient.”
“I had an appointment for my passport application and Lottie was very helpful walking me through the requirements. She was so kind to wait for me to go and get cash since I only had the credit card with me. She was very professional and friendly, making the event smooth and pleasant. Thanks Lottie. You are amazing.”
“I was lucky and went at a time when no one else was in line. I was served very quickly. I noticed there was only one person working at the counter. I don't know if any were in the back or if there was one person scheduled since it wasn't busy. Much better than when I usually go to the Post office!”
“Everyone expects everything all at once. Untitled citizens shouldnt have the freedom to express their feelings about a great service. I love our STL post office staff. I've never had an issue in my 8 years of using this location.”
“Not busy at all at 5:30pm on a Friday. The gentleman who helped me was great - he helped me with my money order and checked my passport application before I mailed it in.”
“People really dislike this office but I’ve found it incredibly helpful. The woman is kind and patient and always has a candy and smile for me. Yes she may be away from her desk when you walk in, but as the ONLY PERSON working there, of course she has other duties. People need to be patient and respectful if they expect others to do the same. Only thing I will note is they are not open Saturday so the hours on Google are incorrect.”
“Just stopped to mail.a letter. With the way the mail box service is in the city, I dont trust my mail to get where its supposed to be. So I just drop it off at the post office.”
“an international shipment to me was misaddressed by the sender (wrong zip code). it's been bouncing around in the system for over a month now. i finally went in to this post office and everybody i've dealt with has been very friendly and helpful. we're all at the mercy of the computers to some extent, but it sounds like i'm going to have my package in a few days thanks to the people at this location.”
“Great selection of fresh produce and a wide variety of products. The staff is always friendly and willing to help, making grocery shopping a pleasant experience. I love the convenient layout and their amazing bakery section!”
“Went here to get my passport done, and it was great! I went in with an appointment and my application and was done within 20 minutes. Natasha was great and knew what she was doing!”
“This post office has many bad reviews, I walked in expecting the worst. I am happy to report that the young lady was charming, helpful, and efficient, all this with a smile.”
“I had to mail off my divorce papers this morning, I was obviously very emotional. I just wanted to say thank you to the clerk Ms Brenda. She was soooooo understanding and helpful. It really shocked me because I watched other customers be extremelyyyyyyy rude and disrespectfullllllllllllll to her. Instead of her letting that upset her she was still so kind. To others it may not seem like a big deal but to me it meant a lot that during one of my lowest times in life she was so kind and gentle. Thank you Brenda!!!!!!!”
“I needed to mail something certified and the staff were very helpful in making sure I got the right envelope and was doing what I needed to. They were very friendly to everyone.”
“The woman that helped me on Saturday was phenomenal. She took my infant’s passport photo like a professional and helped me ensure my application was completed correctly. Very knowledgeable, understanding, and patient. ?? She also worked the front counter like a champ! Handled so many different customers concerns from mail, packages, to money orders and beyond. Seemed like the only one on her shift.”
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“I've been going out of my way to avoid this PO. I reluctantly tried it again today. You guys DO take cash! The lady who helped me (glasses, been to Rome and Paris) was friendly and gave me advice on my next mailing too! Am I at the right one?? The post master got rid of the guy that refuses to take cash and talks bad about customers after they leave (like a line of people could solve his problems in life). Yay!! To me he was the Seinfeld soup Nazi guy because it was so uncomfortable being waited on by him. You never know if you'd get what you want or walk away in shame still with your package, confused about what just happened. Thanks for your great service today.”