U-Haul Moving & Storage of East Alton offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers can also access portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane, and make online reservations. The staff at this location has received praise for their helpfulness and friendly attitude. Steven, the manager, is particularly appreciated for being kind, considerate, and knowledgeable, always making sure customers feel comfortable and well-informed. Customers have expressed gratitude for his positive attitude and assistance, especially during challenging situations. Another staff member, Jessica, has also been recognized for her patience and proactive approach in finalizing reservations and ensuring customer satisfaction. Despite some concerns raised about a truck's cleanliness and a transmission issue at a different location, the East Alton branch is highly regarded for its consistent service and reliability. Customers frequently mention that they have been using this location for years and trust it to handle their moving needs without fail. Overall, U-Haul of East Alton is considered the best place to rent trucks, trailers, or storage spaces, thanks to its helpful staff and dependable service.
Steven is the man!!! He was extremely helpful and went above and beyond to accommodate my service!!!! He provided a smooth and great experience!! Ten out of ten recommend!!! Keep doing GREAT THINGS STEVEN!!!
April 2026
It was quick and easy to set up an appointment and get the hitch installed. The people were friendly and efficient and the price was great.
March 2026
U-Haul's website is misleading and their practices are frustrating but THIS location always takes care of me. This time I was assisted by James. He was super efficient, patient and very friendly. I guess it's a blessing in disguise that U-Haul keeps redirecting me to this location for pickup/dropoff.
