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7:30 - 10:30AM 11:30AM - 2:30PM
824 State Street, East Carondelet
Post Offices
“I had a really positive experience at this post office and wanted to take a moment to recognize the exceptional customer service I received from Laura and Derick.
I was expecting an important check in the mail, and after receiving an email indicating it would be delivered today, I stopped by the post office to see if it had arrived. Laura was extremely helpful and took the time to look for it in the back. Although she wasn’t able to locate it at that time, she was very kind, patient, and genuinely tried to help.
Apparently, Laura relayed the information to our mail carrier, Derick, who has our route. He went above and beyond by locating the check and personally delivering it to our front door right away. That level of effort and customer service was completely unexpected and very much appreciated.
Thank you to Laura for taking the time to help me and to Derick for going the extra mile to make sure my mail got to me safely. It’s easy to complain when something goes wrong, but I wanted to make sure these two received recognition for doing an exceptional job. Great customer service!”
“Wow-Ahmena is definitely the friendliest, most knowledgable staff member I've ever encountered at a USPS office. She's has assisted me several times. She should be teaching classes on how to provide a great customer experience. Every business needs more like her. Thank you!”
“I've been going out of my way to avoid this PO. I reluctantly tried it again today. You guys DO take cash! The lady who helped me (glasses, been to Rome and Paris) was friendly and gave me advice on my next mailing too! Am I at the right one?? The post master got rid of the guy that refuses to take cash and talks bad about customers after they leave (like a line of people could solve his problems in life). Yay!! To me he was the Seinfeld soup Nazi guy because it was so uncomfortable being waited on by him. You never know if you'd get what you want or walk away in shame still with your package, confused about what just happened. Thanks for your great service today.”
“Ms. Sabrina, I believe her name is, she was so supportive, helpful, and trustworthy. I was a bit apprehensive about coming to this location simply because of the reviews, but she's great. Most of my packages have made their way to their recipients. So, definitely come and check her out. Great service.”
“Jill, Jeremy, and Angie are truly the best USPS employees ever! They are always incredibly helpful and go above and beyond to help us whenever we need it. We absolutely love coming to this USPS location because of them.
Please never change, you guys are absolutely awesome! Thank you for everything you do! ❤📬”
“I recieved exceptional customer service from the representative Ranisha and the male manager on duty. Ranisha immediately greeted with a smile and helped me solve my package issue with a positive attitude. She was professional and knowledgeable. I will be returning to this location for all my postal needs. Thank you guys again for saving the day!”
9:30AM - 6PM
4455 Ridgewood Avenue, St. Louis
Post Offices
“The employees here are very nice and friendly. But the building is crap. One summer it got so hot in there because the AC units were broke for several months. I don’t know how they survived in that triple digit heat. Also, the front door that you enter. It is extremely heavy and difficult to get open. Multiple times it is banged back on me almost knocking me over. It’s too bad USPS doesn’t own their own buildings. Because in this case the landlord would be a slumlord.”
8:30AM - 5PM
800 Columbia Centre Drive, Columbia
Post Offices
“Had a great experience at the Columbia Illinois post office today, man helped us get passport photos and prepare our packet to mail in, awesome professionalism and courtesy.”
9:30AM - 1:30PM
4825 Bond Avenue, East Saint Louis
Post Offices
“Quick and efficient service! Loved my queen Shyra L. Who helped me with some overnight mailing and helped me pick out some cute stamps. Great location and professional staff!”
8:30AM - 5PM
950 Missouri Avenue, East Saint Louis
Post Offices
“I want to comment on the new postal worker by the name of Carmen who delivers at Cottonwood Park Apts. Carmen always has a great attitude no matter what the weather conditions are and time of the day. I am truly blessed to have her on this route and the USPS need MORE people who is dedicated like she is. SHE IS AWESOME, and I had to write about her. Thanks Carmen”
“These folks have been extremely helpful on several occasions when I needed to track down an international package. They have contacted sorting facilities, checked personally with mail carriers, and actually called me back when they said they would. People here have really gone out on a limb for me, which I never expected.”
“Excellent service. I only come here when there's an urgent matter, and I'm usually stressed out, but the gentleman at the counter is always very pleasant and patient.”
“This post office is right next to my work, so I frequently go there. The woman that works this small post office is incredible and provides exceptional customer service.”
“Yesterday, I stopped by to mail a package, and I had the pleasure of meeting two of the sweetest, hardest-working women I've ever encountered. Just listening to them interact with customers was incredible. I truly wish more people were like them.
One was an older Black woman, and the other was a White woman. The older Black woman was especially kind and patient. She took her time with every single customer and didn't stop until they completely understood what they needed to do. No matter how many questions they asked or how long it took, she always reassured them that everything was okay and that she was happy to help.
I noticed that many of the customers were foreigners, and she patiently explained every step of the process, making sure they understood the right way to handle their mailing needs. Even when there were language barriers, she treated everyone with kindness, respect, and a genuine smile. I was amazed. She truly deserves a raise!
Both women showed so much compassion and professionalism. It's rare to see people care so deeply about helping complete strangers. Their patience, especially with customers who don't speak English fluently, was inspiring.
I'm from another country, so I'll probably never see them again, but I will never forget how kind they were. I thank God for people like them, and I sincerely wish them good health, happiness, success, and many blessings because they truly deserve it.
If you ever need to visit a UPS Store, I highly recommend this location. These two ladies will take great care of you, especially if you're a foreigner or need a little extra help. They go above and beyond for every customer while keeping a positive attitude and enjoying what they do.
I don't know their names, but to the older Black lady and the White lady who helped everyone yesterday; thank you. God bless you both, and keep being the wonderful people you are.
This UPS location is huge, with plenty of parking, and it's in a very safe area.
5 stars for customers service!!”
“It has never failed that I go humbly into our Post Office with an unusual problem and throw myself on the mercy of their counter. It can be James or any of the staff that reassure me they've got this, and they do. Cheerfully, without making me feel like the inadequate customer I feel I am! I have always loved the postal workers, I especially love my Millstadt ones! Thank you! Merry Christmas!Penny Jestes”
10AM - 1PM 2 - 5PM
116 Emma Avenue, Dupo
Post Offices
“Just stopped to mail.a letter. With the way the mail box service is in the city, I dont trust my mail to get where its supposed to be. So I just drop it off at the post office.”
“People really dislike this office but I’ve found it incredibly helpful. The woman is kind and patient and always has a candy and smile for me. Yes she may be away from her desk when you walk in, but as the ONLY PERSON working there, of course she has other duties. People need to be patient and respectful if they expect others to do the same. Only thing I will note is they are not open Saturday so the hours on Google are incorrect.”
“Not busy at all at 5:30pm on a Friday. The gentleman who helped me was great - he helped me with my money order and checked my passport application before I mailed it in.”
12:30 - 4:30PM
3900 Collinsville Rd, East St Louis
Post Offices
“Everyone expects everything all at once. Untitled citizens shouldnt have the freedom to express their feelings about a great service. I love our STL post office staff. I've never had an issue in my 8 years of using this location.”
“My boyfriend ordered a package on Amazon being delivered via USPS and he accidentally put an incorrect digit in the address. This address didn't exist and we were told we'd have to come pick it up. We both work until 5 so we had just given up and expected it to be returned to sender. Imagine our surprise when it showed up today, despite the error on the label. We love y'all!”
“Great selection of fresh produce and a wide variety of products. The staff is always friendly and willing to help, making grocery shopping a pleasant experience. I love the convenient layout and their amazing bakery section!”
12:30 - 4:30PM 9 - 11AM
549 Madison Avenue, Madison
Post Offices
“Went here to get my passport done, and it was great! I went in with an appointment and my application and was done within 20 minutes. Natasha was great and knew what she was doing!”
8:30AM - 5PM
3415 Kingshighway Boulevard, St. Louis
Post Offices
“The young, beautiful, professional, brown skinned lady was efficient. She took her time and gave me great advice! She's a keeper USPS so I'll come back when she's working.”
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“Hooray to find a post office. Unexpected but convenient to pop in here, pick up ten post card stamps and be on my way in a jiffy. At 3:45 on a Monday evening, there was no queue and the clerk was actually pleasant. A nice surprise!
Of course, the stamps cost a fortune but that's a review for the USPS headquarters in Washington not here.
They do have a mailbox outside but you'll have to get out of your car to use it.”