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“Excellent selection! They had the batteries for my scissor lift I needed IN STOCK! And I was able to get back to work right away, because of their knowledge and inventory. Thanks for taking care of us so quickly!”
“Needed a terminal for battery and guy helped me get in and out of store in 1 minute even with a long line. Will come here over any auto parts store everytime now”
“5 stars all the way. We were hauling a truck and trailer from St. Louis, Missouri headed to Elizabeth, Illinois on a little over a 5 hour trip when about 2 and a half hours in, our trailer wheel bearings completely failed. They melted, snapped off, and left us in a really bad spot on the side of the road. We made it to O’Reilly’s, and the team there stepped up in a big way. They helped us get the last two wheel bearings they had on the shelf, went out of their way to help us piece together what we needed, even got washers from Ace Hardware, helped connect us with a shop next door to cut the fused metal apart, and on top of that they bought us lunch. We spent about 3 hours getting it rigged back together, and they never once acted bothered or asked for anything in return. Just genuinely good people who cared and helped us when we needed it most. I will never forget that. Great store, great team, and exactly the kind of people you hope to find when things go wrong.”
“Jerry of Oriellys in Pekin,Il. was so kind and knowledgeable.He came out on a cold night and helped me every step the way. I am so thankful for him going above and beyond.
Very appreciative,
Jessie”
“Came in on a busy Saturday morning. I would say that every customer in that 20 minutes I was there needed one-on-one service (including me).
They handled it well, was quick to offer assistance. Employees in the back came out and helped when it got extra busy. They had what I needed. Store was clean and shelves were organized.
I can’t expect them the change the world but in this day and age, when most store employees would rather avoid making eye contact with you, it’s nice to go someplace where they ask if you need help, and then provide it.”
“Had an amazing experience at this store! Stopped in to buy headlights and Matt did an awesome job recommending some that fit my driving needs. He also offered to install them for me without even asking. Took him no time at all and I was all good to go! Awesome service and great staff! Will definitely be back!”
“Not only were they the only place in the area that had the battery for my 20+ year old watch the employee installed them in less than 3 minutes. I will be back when necessary.”
“I had a car problem the other night and i went there to get help. Arianna was Fantastic. She help me more directly but Marc also helped me alot to. Both were EXCEPTIONAL, friendly, & helpful and went WAY ABOVE AND BEYOND to help me in my more urgent time of need. I was so thankful for their extended help and kindness. They both deserve an award or raises or something.”
“Kyle took care of us in Sub-Zero temps! He found the battery we needed from another O'REILLY'S and replaced it in the parking lot when other shops down the road would not due to the outside temperature.
Kyle is an excellent asset for O'Reilly's!”
“I really wish I could give a 5 star, seeing as I've been calling almost regularly for the past week, but the issue is is that the issue I was having... they said should be fine.
so like.
I ended it up taking it to a shop and yeah. I kinda could've avoided that had Ive known. :/
update: ZACK AND MIKE ARE THE GOAT OMFG THEY BOTH NEED RAISES SO BADLY”
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“Great customer service, friendly employees, and ultra appreciative of Wyatt and Jared for assisting me in the cold, to replace my new headlight. Definitely recommend this store. Thank you, Wyatt and Jared!!”