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“i came into the ups store in bensenville recently with some amazon returns and wasn’t fully sure what to do. amazon usually lets me choose an option that gives me a qr code, but this time i learned from a young man named carlos that amazon had given me a shipping label instead and instructed me through the process.”
“Went for a notary after multiple mishaps at local currency exchanges!! Staff was amazing help. Highly recommend for a fast and professional experience for a notary. I will now make sure to also ship from this location as well.”
“Super nice people that helped me figure out a bunch of unfamiliar customs forms and didn’t mind me bringing seven large boxes by their store. I was a burden for sure but they didn’t make me feel like it. Thank ya!”
“I called the store and asked if they had a scale that i could use, i hadnt been specific... but long story short, the pleasant gentleman who answered the phone helped me and I will be heading there tomorrow to weight my luggage to make sure I'm not over 50lbs each.”
“The best location ever! They are always so patient with me and so fast! Dez I think is her name was extremely helpful this past time I had a bunch of packages to return and helped me so much. 10/10 recommend this location for their service and great customer support!”
“Rahi (I believe that was his name), a young man, helped me over the weekend and provided absolutely wonderful customer service. What a polite and kind young man! You don’t often see such outstanding service from the younger generation, but he was exceptional. A true 5-star experience. I’ll definitely be stopping by this location from now on!”
“I'm from Canada and I used them while in town once and they were awesome! Needed to ship something from the States again at a later date, and they did me a huge favour and were able to go above and beyond to help me get my item! I'm very happy I found them.”
“The employees at this store go above and beyond at every visit. Exemplary customer service and genuine attention to detail. The best UPS Store in the Chicago area.”
“I love this place because they always help and even print and attach labels. Employees always try to help and assist in every matter. They are always kind and respectful! Thank you guys!!!”
“Outstanding and prompt notary service! Nancy was not only professional but also incredibly friendly and kind. I truly appreciate her excellent assistance and highly recommend her.”
“I cannot thank this UPS Store enough! I was in the middle of prepping for an Open House and ran into a printing nightmare—another location had me waiting over 30 minutes before finally telling me their printers were down, leaving me with almost no options.
In a bit of a panic, I called this UPS Store, and Jenna was absolutely amazing. Even though it was last minute and a larger print job, she was so kind, friendly, and willing to get it done right away instead of making me wait until the next day. She went above and beyond when I needed it most.
That level of customer service is rare these days, and I truly appreciate how Jenna saved me and my Open House. I’ve found my new go-to UPS Store!”
“We stayed at the Hilton the night before our flight, a Friday. We had 2 framed pictures that I thought we could get on the plane. Unfortunately they were too big. Upon the suggestion of the front desk employee, we left them there for the UPS store to ship out on Monday. The store called me Monday to give me an update and ask if how quickly I needed them, I didn't need them fast just needed them to get to me safely as the sentimental value was very high. She called the next day with a price. I was expecting to pay quite a bit more. The pictures arrived 4 days later unharmed and in perfect condition. The packaging was unbelievable. Thank you, thank you, thank you for taking care of my pictures.”
“All the UPS experts at the store were knowledgeable, kind, efficient and solutions oriented. The shipment was a freight shipment of many sentimental and delicate family heirlooms. Everyone treated my valuables with respect and care. The packing they did was excellent. Everything arrived in exactly the condition in which handed it was handed over. They were reassuring and professional about this important shipment.”
“I had a good experience at the UPS store in Addison. My package wasn't actually shipped to this location, however the people at the front desk were very helpful and professional. They helped me locate my package which was at a UPS store in a different location.”
“Exceptionally well at packing! Second to none for Customer Service! Wonderful to talk with at every level! They do all they can to make sure you are looked after! Best experience I've ever had with any shipping outlet!”
“This store is so accommodating and helpful! They are always cheerful and welcoming. My girls even love joining me to say Hi to Mr. Patel and get a couple lollipops! Highly recommended this store!”
“THIS IS BY FAR THE MOST 'PROFICIENT', EFFICIENT AND PROFESSIONALLY BASED UPS LOCATION IN ALL OF ILLINOIS!!! THE STAFF & DRIVERS HANDLE ALL PARCELS WITH THE UTMOST CARE AND THEY DELIVER PACKAGES EXPEDITIOUSLY...! OUR BLDG. IS A SENIOR FACILITY AND DRIVERS' DELIVERIES ARE LEFT AT THE RESIDENTS' DOORSTEP!!! WHAT AN ASSET TO OUR COMMUNITY...ACCALADES, MY FRIEND/S! PLBENDA”
“I usually stop by this UPS location to return my Amazon packages, and every time, I’m in and out in about 10 seconds! The staff is always friendly, efficient, and super helpful. They make the process quick and stress free and a truly wonderful service every time. Highly recommend!”
“Got my passport renewal done here!!! Very frustrated and worried about security until I came here and worked with Natalie. Fast, reasonable and a pleasure to work with!”
“I have ordered 4 poster boards for parties here. The owner, Amy, is always friendly and super-efficient. Today she turned around an order same-day for me. Everyone is always friendly but all my experiences with Amy have been wonderful. Amazing employee and location!”
“They do their job right and efficiently. Not many mailing stores do. Respect to these ladies here (haven't seen a male in there so idk).
Thanks to the team.”
“The location is good, parking is a bit tricky as it's right next to the pizza place. So if you have a heavy box park up front and unload.
The process was quick once you get up there.”
“Jimmy was fantastic! Being a minority isn't easy sometimes and Jimmy was kind understanding and professional. I need to find more businesses like this. Thank you for having Jimmy here.”
“I was very impressed! Quick service, very polite and friendly staff! Very organized. You can also buy shipping supplies. Full service store! I highly recommend them! A+”
“I used an FP postage meter while I worked at an incense factory in Chicago. It made adding postage to a stack of letters really simple and saved a lot of time manually stamping. I wish I had one when I was an intern at church!”
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“I enjoy going there whenever I send any packages.
Ewelina always talkes care of me with a smile. She always helps make me to make sure the address is correct.
So when I go there I'm really comfortable and happy with her.”