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“My wife and I visited this Bank of America branch yesterday to get help with a debit card and credit card, and Josue was extremely helpful throughout the whole process. We ran into several issues, but he was very patient, professional, and took the time to help us resolve everything step by step.
He was also very friendly, welcoming, and made the whole experience much easy for us. We really appreciate his excellent service and would highly recommend this branch!”
“I had a wonderful experience at the Evanston Community Bank and Trust (a Wintrust Bank). Kerry is so knowledgeable, helpful and friendly, as is the rest of staff. Very comfortable and cozy setting to do my banking needs.”
“Unlike my previous bank charging fees. Wintrust has excellent customer service, courteous and teachings for goals. In addition, no fees to withdraw money ( reimbursement ).”
“Prompt and courteous service every time I have visited. This is a very convenient location on busy Sherman Ave. and I also have accessed the ATM after branch hours, safely and conveniently. Great rates too. Keep it up!”
“I called in this morning to request new debit and freedom bank cards after my phone was lost in an UberEats exchange from Jewel. The phone call was quite helpful thanks to Chase and Cindy who made the process efficient and reassuring. I was even able to expedite the shipping. Thanks!”
10AM - 5PM
817 Church St, Evanston
Banks
“Elizabeth Morales, the bank manager at Citibank Evanston, Illinois, is working on a complex Citibank issue on our behalf. We needed a coach to advise us and she put me at ease with her professionalism and comfortable presence. I am confident that she will select and contact her people within the Citibank organization and take the necessary steps to expedite and resolve this important matter. We are in good hands.”
“I was attended by executive Matthew and it was a fantastic service. He was able to help me solve even other foreign problems in his area, with which I was having a lot of headaches. He is excellent at his job.”
“I had a very tricky situation that I needed help with and Angelica Hernandez did a great job assisting me and figuring out how to solve my very strange and tricky issue. She went above and beyond when she really didn't have to. I really appreciate it !!”
8:30AM - 5PM
1999 Campus Dr, Evanston
Banks
“Been here for nearly 4 years. All the staff are welcoming and extremely helpful. They saved me from scammers at one time by quickly blocking my account and initiated a new one within minutes.”
9AM - 5PM
824 Emerson St, Evanston
Banks
“Assistant manager Rick is a awesome guy with very strong communication skills. He immediately takes the customers from line and feel them like king. Please dont promote him another place since we want him to be always with us. :)”
“I had a big time-sensitive catastrophe crop up right at the end of the business day, and Matt got me through it no problem, did everything possible to resolve it for me (which he did, successfully) and by phone, even! 10/10, amazing, thank you thank you thank you thank you”
9AM - 5PM
820 Church St, Evanston
Banks
“Great and convince visit! Yarivan was very friendly and helpful. There were no waiting required for both my visits. Definitely recommend if you are in Evanston and need a banking service”
9AM - 5PM
2925 Central St, Evanston
Banks
“They have accomplished all of my needs. Joseph did a great job helping me remotely with an issue rather than making me come in the office.
Byline seems like a great small bank with actual people, rather than behemouth like Chase.”
“Wonderful customer service by Branch Operation Lead Amadi Coutard-Dunforzl yesterday at Chase Bank on McCormick, Evanston. It was a hard day with a major banking issue and Amadi sat with me until the problem was resolved. She was kind and patient and really restored my faith in humanity! Thank you Amadi!!”
“Thank you for your great help, patience and kindness. You made a sincere effort to solve my problem due to my language barrier. Thanks again. I wish you much success and all the best in 2026.”
9AM - 5:30PM
2440 Main St, Evanston
Banks
“I stopped at the branch on main and Jamilah helped me, she was very kind and courteous and was quick also gave me good advice on my CD and I'll follow up when it matures”
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“I recently opened an account at the Evanston location. I was seeking a bank that wouldn’t charge service fees as I only needed the account for a short while for my Dad’s 90th birthday celebration.
Working with Michelle was a breeze opening an account this Credit Union. They offers everything I was looking for, free checking, savings, Zelle and other features as well.
After I learned about all the features that are offered at Partnership Financial, I decided that I will keep the account open well after my Dad’s birthday celebration. I will also inform other family members and friends of this awesome Credit Union.
I had a wonderful experience working with Michelle and look for to seeing her when I come in to make deposits.”