Xfinity Store by Comcast Branded Partner in Evanston, IL, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. Many visitors praise the store for its helpful and professional staff, highlighting positive experiences with employees who are informative, kind, and willing to help save money. Several reviews mention significant savings, such as a customer who saved over $100 monthly on their bill after a clear comparison and smooth switch of multiple lines. Staff members like Kenan and Kimo are especially appreciated for their assistance and customer service orientation. However, some customers have faced issues outside of the store, such as problems with phone number porting and account security, which led to frustration and switching to other providers. Overall, the store is viewed as a helpful place for service inquiries, bill questions, and equipment needs, with many customers intending to return for future support.
Went over in about to help close out problems I had. Thanks a bunch!
September 2026
My experience today at the Xfinity store with Anaf was truly exceptional. He provided me with outstanding customer service and went above and beyond to help me. I give him five stars for the excellent service he provided today.
September 2026
very helpful with explaining the plans! got a super great deal the agent that helped me was amazing
