Xfinity Store by Comcast Branded Partner in Evanston, IL, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. Many visitors praise the store for its helpful and professional staff, highlighting positive experiences with employees who are informative, kind, and willing to help save money. Several reviews mention significant savings, such as a customer who saved over $100 monthly on their bill after a clear comparison and smooth switch of multiple lines. Staff members like Kenan and Kimo are especially appreciated for their assistance and customer service orientation. However, some customers have faced issues outside of the store, such as problems with phone number porting and account security, which led to frustration and switching to other providers. Overall, the store is viewed as a helpful place for service inquiries, bill questions, and equipment needs, with many customers intending to return for future support.
Anaf, in the Evanston store, fixed my phone issue. He explained what he needed to do and he was professional. Jamal told nene about some new offers but he didn't pressure me. It was a very positive experience.
April 2026
Anaf is/was wonderful!!! I needed help with everything I needed to do and he offered it with a professional and positive approach. I would never ( and I am completely serious when I write this) been able to finish doing what needed to be done regarding my new (!) phone. He is a real “keeper “ . Don’t loose him. Sandra... read full comment
April 2026
We spent quite a bit of time in Comcast with Gavin, Amat and Chase helping us out. They were so patient and walked us through all of the options and spent time assisting ua with transferring everything over. Great experience with 3 great guys!
