“Amazing customer service so helpful and friendly the one on Howard. The one on doge the guy gives the customer old acquaintances number to allow them to stalk you.”
“It's a busy store and understaffed so be prepared. Went in today to get my 90 year old dad a new iPhone when his SE stopped charging. David was great. Very helpful. Very patient. We got the old iPhone charged and bought a new 17 and moved everything over. Big thanks again to David for taking the time and being amazing.”
“I've been with Boost for years, but when I had problems after switching to an international plan, I visited this location for them to fix my phone. After 2 mins in the store, my phone was up and working again. They were nice and friendly too.”
“I had possibly the best customer service I’ve ever had anywhere from Ken this weekend. I switched my Internet over the T-mobile. Ken got me a really good deal. He explained my three options and let me know I can shift to another choice at any time. This is the amazing part—- Then he sat in the store with me and set my boxes up for me. He helped me with the entire set up while I was in the store so when I got home the only thing I had to do was plug the boxes in. I felt comfortable the entire time and I never felt like I was getting a winded sales pitch. Thank you Ken for such a great experience with T-mobile.”
“Omar and Elisa were great! I stopped in here for help and even though they were not able to help me with service issues, they were polite, professional and sent me in the right direction; gave me helpful information.”
“Anaf, in the Evanston store, fixed my phone issue. He explained what he needed to do and he was professional. Jamal told nene about some new offers but he didn't pressure me. It was a very positive experience.”
“I had an excellent experience at Verizon! Brandon went above and beyond to answer all my questions, set up my new device, and make sure everything was running smoothly before I left. It’s rare to find customer service that’s both knowledgeable and genuinely caring. Highly recommend!”