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“Xfinity Store by Comcast Branch. When I walk in the store I was greeted by a friendly, kind Sale Agent she was a very polite. If I any questions or concerns she send to the right person to help me with solve my problems ?”
“AWESOME, EXCELLENT SUPERIOR!!
D'iyress Quinton,Quida and Josilyn worked tirelessly and efficiently to satisfy us with our phone selections. Even when we came back to upgrade and change phones, they went to the limits to make us happy. They were EXTREMELY patient with us making sure we understood info re: new phones and how to use them. Never have had more outstanding service at Verizon before. Kudos to this entire group!!”
“Diego was the most helpful in helping me with setting up internet, new phone and installation of several new apps. His time, patience and knowledge was the best customer support I have received in a very long time.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“I stopped by the Verizon store on 87th and had the BEST experience with Russell. He helped me set up my home internet and explained everything to me so clearly — literally like I was two, in the best way possible! ? He was patient, knowledgeable, and made sure I understood every single step without ever making me feel rushed (on Black Friday).
You can tell he really cares about customers and takes pride in his work. The service I received was top notch from start to finish. If you need a reliable, friendly, and professional Verizon rep, Russell on 87th is definitely your guy. Highly recommend!”
“I had a fantastic experience! I went in to purchase internet service, and Damaris was exceptional she explained how things would work and what I should expect. Answered all my questions, very knowledgeable and extremely patient. I will definitely be returning to this location in the future.”
“I been to a few boost mobile stores before this one the young lady Terra was very helpful, she help me everything I need I also got me a new phone thank you, will be back soon.”
“The DirecTV in my high-rise building started malfunctioning unexpectedly. It was Saturday at 3 pm. Awful timing. We only had one DVR receiver and needed (well wanted really badly) to be able to record and watch a special show on Sunday the next day …tough to do without your TV working.I thought we were going to be out of luck but I called at 3 pm on a Saturday to Silver IP and spoke to Chris. I joked with him “if you have anything tonight to come switch out the receiver, that would be great … hahaha” … he took it seriously and said “let’s look for a cancellation”, that’s the only way.Would you believe I had wonderful Liz in our condo at like 4:30 to switch out and reconnect our receiver?And let’s talk about Liz … first off, she had great energy on the phone. (Quite honestly I was expecting someone who was grumpy for having to work on a beautiful Saturday afternoon.)She arrived promptly … gave us realistic expectations on a Saturday that we might not be able to reach DirecTV at this time on a Saturday, to completely finish the job… but at least we would have the new equipment in-house.Well Liz worked her magic. Was able to finish everything. And explained a couple of new nuances to our receiver.She was super friendly and pleasant and positive, and highly knowledgable. We loved working with her.And loved our service at Silver IP.A phone call at 3 pm on a Saturday resulted in having everything fixed and a new receiver by 6 pm Saturday.Just wow … and well-done!”
“I went today & Antonio helped me tremendously..gave me a new cable box, mine was old..talked me though how to hook it up, I wasnt getting the Marquee Chanel for cubs & blackhawks games either.. We'll Now i have all of them & xfinity was charging me for an extra cable box that I didnt have & he took that off my bill. He was great & such a wonderful help. I'll be going back to exchange my BF's cable boxes & internet because those are all old too. Yesterday I spent 20 min. On the phone trying to speak to a human, the automated crap is so annoying- after finally getting someone & speaking to them for 45 min with no Help for issue I just hung up. This place in burbank & all the workers are Awesome.. ?”
“Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!”
“Jesus was an amazing superstar of customer service. Very knowledgeable about the different phones they have available and the services they offer. I walked out with a phone within my price range as requested and surprisingly enough also switched my internet service to T-Mobile. T-Mobile internet is half of what I was paying for Xfinity. I highly recommend the store for its customer care and amazing internet.”
“Fantastic customer service from Nelly, she was super helpful and patient, I wasn't quite sure which phone to choose but she helped me make the decision and I love my brand new phone. I will be coming back with friends and family.”
“District manager Matt Frank mislead me and did not give me the 800$ off that he said I qualified for. After realizing the next day I came back and dealt with Osvaldo which explained everything perfectly to me and was able to offer me a plan that gave me the 800 off for 10 dollars more a month which makes sense. District manager Matt Frank was horrible to deal with and almost made me cancel my service with Verizon.”
“This T-Mobile location provided some of the best customer service I’ve ever experienced. The teamwork to attend the customers made for a seamless and quick transaction. Shout to Neysha who made the purchase worth the trip.”
“We went to the store to switch phones between my wife and my daughter. Esme was very helpful. She knows exactly what we want and did it very quickly and professionally. We’re very happy with her and will come back if need something else”
“I had a great experience with be the two ladies in the story the other day. They worked on getting me set up with two new phones and lines along with great discounts. They also took their time to explain all the details about the purchase and even transferred all my data correctly to the new phone without being ask. Great customer service and great personalities.”
“Husband needed to replace his dysfunctional phone right away, but TLife app would t pull up the store. Kyung was Great! She was personable, engaging, and gave alot of advice for finding cases, screen protectors, etc. for phones that are newly released. We had to be there for over an hour for the services but it didn't feel like it.”
“Respectful young ladies && Amazing personality� i will keep making purchases in that location i was informed of all the plans and the futures in the phones && jazmine help me choose the right phone that i now love”
“Ashley and Noe were just lovely ! Super patience with me, I switched from another carrier and helped with the process. Highly recommended them, but long wait time.”
“Kayla Walker took care of me while at the store. She is so proffesional, yet personable, and a joy to do buisness with. She is well educated and easy to talk to. She found some outdated settings and corrected them for me. I am 100% pleased with her and totally satisfied. Thank you Kayla for an enjoyable visit to your store.”
“This review is long overdue.. I went into this Boost Mobile in November of 2024, and since then, I’ve always had the pleasure of being tended to by Milton. Great customer service, and he’s very patient and thorough in explaining the services/ deals. I highly recommend going to him for your Boost services, and I’ve always gone in the evening.”
“Good place, they been helping me alot + there one Is particular worker there that been helping for the pass 3 month n I like that about the store. That they are Willing to help.”
“Wow,J, the man ,and thus far one of the best services provided by an employee .Was very welcoming,informative, and professional. Would recommend to others...J,u the man! THANKS!??”
“Great place to have a drink. Will the bartender is great and has a great vibe. Music from jukebox is great all varieties. Good place for slots to win and to lose it all back lol.”
“Nelly really helped me out and was very clear in her communication. She approached our conversation with kindness and understanding and deserves significant praise for her work.”
Open 24 hours
2130 S Michigan Ave, Chicago
Internet Service Providers
“"WORLD POPULATION REVIEW" on Democracy Countries 2022.August 23, 2022:Did you know our proud nation has a flawed democracy when it is judged on civil liberties, political culture, political participation, functioning government, electoral process, and pluralism.US gets a total of 7.92, while Norway ranks first, UK 16th, and South Korea 23... all are fully democratic.Ukraine is a hybrid Regime and Mali is Authoritarian Regime.Good reading”
“Man, this location really is the best. The entire staff is super cool and knowledgeable. They far exceeded what I expected from T-Mobile's customer service. I will not go to another location. I really can't say enough. Jorge helped us today and it felt like we were hanging out with family. Again though, the entire staff is really good.”
“I truly love this t-mobile they truly answered all my questions that I needed and helped me out thru everything. Love the Colombian staff that was there she’s the best!”
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“I really enjoyed my experience at this store, my rep Tristan made this the best customer service interaction I could ask for, and we also had fun with our time! Would definitely recommend this store and Tristan!”