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“My tablet was acting up. I went to exchange for a new one. The person helping me ask want was the problem I told him, he took the tablet stared keying and fix the problems.”
“I came into the store after trying to fix my phone with technical support and the representative Autumn helped me in less than 2 minutes!!! She is absolutely stunning and clearly a great asset to the company!!! Keep her around”
“The representative was busy but took time to acknowledge people coming in and assisted with all the minor issues quickly but kept an eye on the next in line . He did a beautiful job at customer service which is hard to find these days. PatienceTy”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“What a sweet hard-working guy. I wish I knew his name. Go when it opens tho, or wait a looooong time. Everyone who goes here, either has a broken phone, or needs a new one. This interaction takes a long time per customer. If they only staff it with one human, we'll that's Verizon's fault, right?”
“5 star experience. I had to help my mother in law upgrade her phone and combine contracts. A huge thank you to JAIME for handling this.She was multi-tasking and explaining everything clearly and concisely as she went. Transferring data between old and new phones while on the phone with Verizon HQ combining accounts!Master of her craft... thank you for making that, dare I say... enjoyable!”
“Came in for an upgrade but no stock. Alma and Shari assured me phone would come to my house in 2 days abd it did. They both were so nice and made me feel good as a customer. Came back to them to activate and have old phone changed to 2nd line. Eric helped me with this. Very friendly and took time to explain things. A nice employee. This store would be my go to luckily. I was afraid to go anywhere after the extremely bad experience at the Orland store near Mall. Customers should go to Tinley.”
“Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!”
“The customer service at this location is outstanding. The ladies that work there are very patient, knowledgeable, and go above and beyond to make sure the customer is satisfied. I really appreciate their customer service along with their lovely personalities. It’s hard to find great service now days. I really recommend visiting the Boost Mobile store at 3602 W. 26th St. Chicago, IL.”
“Hello LUC Student, sorry for not answering soon, but I think you are in the wrong place, this store is in the cermak between California and Marshall, we are sorry that you feel that bad, in this location in the last 5 months only works one person at a time. I also do not make my repairs, that's why your comment is my doubt, anyway I lose you again, apologies from any boost store that makes you feel bad.”
10AM - 6:30PM
3320 W 63rd St, Chicago
Internet Service Providers
“The DirecTV in my high-rise building started malfunctioning unexpectedly. It was Saturday at 3 pm. Awful timing. We only had one DVR receiver and needed (well wanted really badly) to be able to record and watch a special show on Sunday the next day …tough to do without your TV working.I thought we were going to be out of luck but I called at 3 pm on a Saturday to Silver IP and spoke to Chris. I joked with him “if you have anything tonight to come switch out the receiver, that would be great … hahaha” … he took it seriously and said “let’s look for a cancellation”, that’s the only way.Would you believe I had wonderful Liz in our condo at like 4:30 to switch out and reconnect our receiver?And let’s talk about Liz … first off, she had great energy on the phone. (Quite honestly I was expecting someone who was grumpy for having to work on a beautiful Saturday afternoon.)She arrived promptly … gave us realistic expectations on a Saturday that we might not be able to reach DirecTV at this time on a Saturday, to completely finish the job… but at least we would have the new equipment in-house.Well Liz worked her magic. Was able to finish everything. And explained a couple of new nuances to our receiver.She was super friendly and pleasant and positive, and highly knowledgable. We loved working with her.And loved our service at Silver IP.A phone call at 3 pm on a Saturday resulted in having everything fixed and a new receiver by 6 pm Saturday.Just wow … and well-done!”
“I walked in there and the young lady and nice looking young man took really good care of me I walked out of there with a brand new iphone11 for a really good price !!!!!! Definitely a satisfied customer and going back!!!!!”
“I had the most AMAZING service and help from FRANK. He was informative, well experienced and was familiar with what needed to be done. An asset to T-Mobile and that location.”
“Kayla C is amazing, her presence is very welcoming, she helped me and my friend figure out everything we needed to know about the internet they offer. ??? Come see Kayla on Tuesdays we’ll be right in line with y’all.”
“Raleigh provided excellent customer service. She was great at helping me get everything that I needed and making sure that my new phone was all set up before I left.”
“I was having a problem setting up my new phone. I walked in on a Sunday afternoon and was taken care of immediately with no wait. The service was professional and courteous. My problem was resolved quickly. Would recommend.”
“I went here for account problems. The provider was able to assist me with reestablishing the account and address the issue. I was glad to have a person who knew their job.”
“I took my mom to 55th and Wentworth location yesterday 5/20. We had the pleasure of meeting Store Manager Malek and his team members Edgar, Ramon and another gentleman whose name I apologetically don’t remember. The customer service from the whole team was PHENOMENAL. They were very helpful as well as knowledgeable with every issue that we raised and every question that we asked. Great job staff, kudos to you ALL for service with a Smile. This location can be the flagship store based on customer service, knowledge and overall Awesomeness.Thank You All for Creating A Quality Experience/Example!!”
“The nicest staff at this location. Jack and his team were very kind and helpful. I ran into some issues with my son’s phone and they were nothing but kind and patient throughout the whole process. Thankyou so much to this team here!!”
“This store saved my life. Visiting Chicago for the first time and my phone got stolen. I thought everything was over. Oswaldo was super helpful and very understanding of my situation. He helped me get a new phone and everything. If it wasn't for this store; I'd be stuck here. May God bless yall there!”
“came in the other day to setup wifi for my new apartment. single coverage sucks for employees but Eric. R held it down real well. real helpful, informative, communicative, and funny! whatever y'all are paying him, pay him more.”
“Respectful young ladies && Amazing personality� i will keep making purchases in that location i was informed of all the plans and the futures in the phones && jazmine help me choose the right phone that i now love”
“I had an issue with Outlook on my iPhone 7 Plus. Alexis Rodriguez (Store Number 4SEY) was able to solve the problem. His patience and understanding of the problem were both commendable. Excellent customer service! Many thanks to Alex and T-Mobile!”
“Wow,J, the man ,and thus far one of the best services provided by an employee .Was very welcoming,informative, and professional. Would recommend to others...J,u the man! THANKS!??”
“love this place its very sanitized and helpful i went to the boost down the street a refused to help me recover my Gmail and juliana and stephanie helped me and were very helpful, amazing customer service”
“Frank was very thorough, patient and perseverance was remarkable. Was almost brought to tears because customer service of this magnitude is almost non existent. I thank God for him .”
Open 24 hours
2130 S Michigan Ave, Chicago
Internet Service Providers
“"WORLD POPULATION REVIEW" on Democracy Countries 2022.August 23, 2022:Did you know our proud nation has a flawed democracy when it is judged on civil liberties, political culture, political participation, functioning government, electoral process, and pluralism.US gets a total of 7.92, while Norway ranks first, UK 16th, and South Korea 23... all are fully democratic.Ukraine is a hybrid Regime and Mali is Authoritarian Regime.Good reading”
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“Great staff! I was able to walk in, with no wait or hassle. It was only for an easy return, but even something simple as that I read bad reviews from other locations. I was very pleased with the young man & staff that welcomed me.I highly recommend this store!”