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“Adrian was extremely knowledgeable friendly and professional. Took the time to answer all! My questions happily. Quite frankly he is the reason I bought this phone. I remain a happy Comcast customer as a result of his great service
Give him a raise”
“AWESOME, EXCELLENT SUPERIOR!!
D'iyress Quinton,Quida and Josilyn worked tirelessly and efficiently to satisfy us with our phone selections. Even when we came back to upgrade and change phones, they went to the limits to make us happy. They were EXTREMELY patient with us making sure we understood info re: new phones and how to use them. Never have had more outstanding service at Verizon before. Kudos to this entire group!!”
“Diego was the most helpful in helping me with setting up internet, new phone and installation of several new apps. His time, patience and knowledge was the best customer support I have received in a very long time.”
“I stopped by the Verizon store on 87th and had the BEST experience with Russell. He helped me set up my home internet and explained everything to me so clearly — literally like I was two, in the best way possible! ? He was patient, knowledgeable, and made sure I understood every single step without ever making me feel rushed (on Black Friday).
You can tell he really cares about customers and takes pride in his work. The service I received was top notch from start to finish. If you need a reliable, friendly, and professional Verizon rep, Russell on 87th is definitely your guy. Highly recommend!”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Came in and I was serviced by Linda, immediately when I got in she greeted and got straight to finding me the best iPhone deal and I walked out more satisfied, best customer service hands down!!!”
“Terra told me about great promo I had upgrade my device other stores didn't break down price for me like she did, so I could see what I was paying for. Thank you boost mobile”
“The DirecTV in my high-rise building started malfunctioning unexpectedly. It was Saturday at 3 pm. Awful timing. We only had one DVR receiver and needed (well wanted really badly) to be able to record and watch a special show on Sunday the next day …tough to do without your TV working.I thought we were going to be out of luck but I called at 3 pm on a Saturday to Silver IP and spoke to Chris. I joked with him “if you have anything tonight to come switch out the receiver, that would be great … hahaha” … he took it seriously and said “let’s look for a cancellation”, that’s the only way.Would you believe I had wonderful Liz in our condo at like 4:30 to switch out and reconnect our receiver?And let’s talk about Liz … first off, she had great energy on the phone. (Quite honestly I was expecting someone who was grumpy for having to work on a beautiful Saturday afternoon.)She arrived promptly … gave us realistic expectations on a Saturday that we might not be able to reach DirecTV at this time on a Saturday, to completely finish the job… but at least we would have the new equipment in-house.Well Liz worked her magic. Was able to finish everything. And explained a couple of new nuances to our receiver.She was super friendly and pleasant and positive, and highly knowledgable. We loved working with her.And loved our service at Silver IP.A phone call at 3 pm on a Saturday resulted in having everything fixed and a new receiver by 6 pm Saturday.Just wow … and well-done!”
“I went today & Antonio helped me tremendously..gave me a new cable box, mine was old..talked me though how to hook it up, I wasnt getting the Marquee Chanel for cubs & blackhawks games either.. We'll Now i have all of them & xfinity was charging me for an extra cable box that I didnt have & he took that off my bill. He was great & such a wonderful help. I'll be going back to exchange my BF's cable boxes & internet because those are all old too. Yesterday I spent 20 min. On the phone trying to speak to a human, the automated crap is so annoying- after finally getting someone & speaking to them for 45 min with no Help for issue I just hung up. This place in burbank & all the workers are Awesome.. ?”
“Jared was very easy to work with. I had many questions and he was able to answer them all . As I am not tech savvy I really appreciate employees who can do what he does and not make me feel stupid. Great customer service from beginning to end!”
“Jesus was an amazing superstar of customer service. Very knowledgeable about the different phones they have available and the services they offer. I walked out with a phone within my price range as requested and surprisingly enough also switched my internet service to T-Mobile. T-Mobile internet is half of what I was paying for Xfinity. I highly recommend the store for its customer care and amazing internet.”
“Fantastic customer service from Nelly, she was super helpful and patient, I wasn't quite sure which phone to choose but she helped me make the decision and I love my brand new phone. I will be coming back with friends and family.”
“This T-Mobile location provided some of the best customer service I’ve ever experienced. The teamwork to attend the customers made for a seamless and quick transaction. Shout to Neysha who made the purchase worth the trip.”
“We went to the store to switch phones between my wife and my daughter. Esme was very helpful. She knows exactly what we want and did it very quickly and professionally. We’re very happy with her and will come back if need something else”
“Great experience! I came in to switch from Cricket and open a new Boost Mobile account. The male worker was professional and really knew what he was talking about. He made the whole process quick and easy. Highly recommend this store if you’re thinking about switching!”
“Husband needed to replace his dysfunctional phone right away, but TLife app would t pull up the store. Kyung was Great! She was personable, engaging, and gave alot of advice for finding cases, screen protectors, etc. for phones that are newly released. We had to be there for over an hour for the services but it didn't feel like it.”
“Ashley and Noe were just lovely ! Super patience with me, I switched from another carrier and helped with the process. Highly recommended them, but long wait time.”
“This review is long overdue.. I went into this Boost Mobile in November of 2024, and since then, I’ve always had the pleasure of being tended to by Milton. Great customer service, and he’s very patient and thorough in explaining the services/ deals. I highly recommend going to him for your Boost services, and I’ve always gone in the evening.”
“Nelly really helped me out and was very clear in her communication. She approached our conversation with kindness and understanding and deserves significant praise for her work.”
“Respectful young ladies && Amazing personality� i will keep making purchases in that location i was informed of all the plans and the futures in the phones && jazmine help me choose the right phone that i now love”
“Jocelyn excellent customer service at the T-Mobile 57th Harlem in Summit! Helping customers with their phone needs
diligently and keeps the line moving, so everyone gets help”
“Walked into this store today to have my service transferred from one device to another and Quinton R. was excellent with customer service. He greeted me at the door within a few moments of walking in. Took care of my issue and even recommend other services. I would recommend coming here and working with him.”
“Man, this location really is the best. The entire staff is super cool and knowledgeable. They far exceeded what I expected from T-Mobile's customer service. I will not go to another location. I really can't say enough. Jorge helped us today and it felt like we were hanging out with family. Again though, the entire staff is really good.”
“Wow,J, the man ,and thus far one of the best services provided by an employee .Was very welcoming,informative, and professional. Would recommend to others...J,u the man! THANKS!??”
“First time at this location. The service was awesome. I would give this store more then 10 rating. I was assisted by Daniel, Asst. Manager and Melissa, RSR. I'm thrilled that I was able to get a new table.”
“Good place, they been helping me alot + there one Is particular worker there that been helping for the pass 3 month n I like that about the store. That they are Willing to help.”
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“I really enjoyed my experience at this store, my rep Tristan made this the best customer service interaction I could ask for, and we also had fun with our time! Would definitely recommend this store and Tristan!”