Macy's Backstage is a store that offers quality brands at low prices. It is located at 9700 South Western Avenue, Evergreen Park in Illinois. The store provides a unique shopping experience with a wide selection of products, including shoes, clothing, and accessories. Some customers have had a great experience at the store, comparing it to TJ Maxx and praising the quality and selection of items. The staff, including managers, have been described as patient, kind, and thorough. However, some customers have had negative experiences, including issues with customer service and limited sizes. One customer had a disturbing encounter with a staff member, which was reported to the store manager. Despite this, the store is well-organized, with easy-to-shop areas and great prices on designer items. The store also offers free parking and security at the front door. Overall, Macy's Backstage is a store that offers a unique shopping experience with a wide selection of products at affordable prices. Customers can plan their visit to the store and take advantage of the daily arrivals of new products. The store's staff is generally helpful, but some customers have had issues with customer service.
I would recommend shoppers go to an actual Macy's store, such as the one downtown on State Street. This backstage store has no real selection. Shoe section- does anyone work in that section ? and I will not even mention the lack of assistance in cosmetics. It was not what i expected.
December 2024
THEY NEED SECURITY!! As my sister & I were leaving these 2 guys scared us as they were rushing behind us basically pushing us, STEALING MERCHANDISE! Not sure why there is people soliciting inside the actual store either. Employees are very polite & store is clean though.
September 2024
Didn’t know Macy’s had a outlet store like this. Kind of reminds me of TJ Maxx the wife and I had a blast shopping here today.