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“I appreciate the employees in this location beyond words. I use this post office constantly to renew my passport, and sending packages a couple of times a week. Every time I visit this location, they are curteous, kind, and helpful. I went in recently & felt so bad for the employees because it was over 95 degrees out & the ac was out. They were still so kind, when I was annoyed just dropping off packages for a few minutes. I’m not one to leave reviews but I had to give props to them for being so positive in such an annoying situation.”
“I have been using this USPS location for a long time and regularly ship my packages here. The staff is always friendly, helpful, and professional. They are patient, knowledgeable, and always willing to answer questions. The team creates a positive atmosphere and makes every visit pleasant. Thank you for the excellent customer service and hard work!”
“SHELDON 5/5 service
Called me ahead of time to notify that the photo service was down before my appointment.
Helped explain questions I had and was super cool while I was doubting leaving with what I needed but he clearly has experience and patience.
Thanks for the help dude!”
“Made an appointment to come and apply for my daughter’s passport. It was quick and easy. Already came with passport photos which I took on my phone with an app. Then I just printed them at Walgreens for $1.99 rather than paying $16.99. Already save cost there since purchasing a passport can be expensive.”
“I am sorry I didn't get her name but I received the best customer service from the clerk on 11-4-25! She should teach a class on how to treat customers! Thank you for brightening my day!”
“The postal workers at this location are genuinely some of the nicest people I have ever met. They go above and beyond to help translate for their non-english speaking customers, and they are just overall very kind.”
“I had an absolutely wonderful experience, all thanks to Janita! Went in for passport and her attentiveness and proactive approach ensured that every detail was perfectly handled. It truly made for a seamless and delightful visit! 😊”
“I am always stressed to the max when coming to the post office but my lovely new friend Cherie that works there was so calm and helpful. I had to repackage all of my things twice so I saw her interacting with a lot of people that came through and she is truly such a sweet and kind lady. Also very knowledgeable about her job. Will gladly drive out of the city to come to this post office again.”
“I actually drove past two other post offices to come here. It's fifteen minutes from my house, while the other two are less than five. I did this because those offices had extremely low ratings, even if you account for a skewed ratio (generally, unhappy customers rate businesses far more often than happy customers).
I was not disappointed. All I found here was friendliness and efficiency. Darlene was an absolute gem. I honestly did not have the energy to deal with someone grumpy today, and while I don't begrudge anyone having a bad day, I just wanted to see a friendly face, especially since I had an unusual mail request.
The Midlothian post office delivered, pun intended. ❤️”
“The lovely elderly lady who did our passports was just so kind gentle lovely spoke some words of wisdom to us and said if I was teaching my girls to write cursive I said yes she mentioned how sad that schools are not showing that anymore to students and she said make sure to practice because next time that you're here you will get to sign your own passport. She mentioned I won't be here anymore to witness but for sure you both will be back and that made me sad her saying that but what's overall customer service was amazing”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
2:30 - 5PM 9AM - 1:30PM
16011 Kedzie Ave, Markham
Post Offices
“I want to recognize Christy, a postal clerk who went above and beyond while helping me send out some important legal paperwork. From the moment I walked in, she greeted customers with a warm smile and a positive attitude—something you don’t often see in government offices where interactions can sometimes feel rushed or unfriendly.
Christy took the time to make sure all of my documents were filled out correctly and that everything was handled with care. She was patient with me and my baby , professional, and truly went the extra mile to give me peace of mind with such an important mailing.
Employees like Christy deserve to be recognized for their dedication and kindness. She turned what could have been a stressful errand into a smooth, reassuring experience. Thank you, Christy!”
“I have visited this location several times and received good customer service. Although the store is very small it has always been organized. There is not plenty of parking so you might have to park a few spots away. However, there is handicap accessible parking for those who need it. The limited parking is probably the only thing I don't like about this location.”
7:30AM - 3:30PM
220 Scott Dr, Hines
Post Offices
“I was greeted by Janelle with a big smile. Fast service. Hassle free. My new favorite post office. Love the early hours.
There is free visitor parking just north of the building. Walking time to post office maybe 4 mins. Overall I had a great experience.”
“Mailman spivey always on time delivering mail at jesse jackson senior housing very courteous and professional and helpful with the seniors and their mail excellent job”
8:30AM - 6PM
14722 Pulaski Road Suite 372, Midlothian
Post Offices
“Ive been using this Post office alot lately and they are very quick at the counter. The team might not seem very friendly but they always ask if there is anything else I need.”
“I would like to extend my sincere appreciation to the manager and clerks at the post office for their exceptional professionalism and dedication in resolving my package issue promptly and efficiently. Their courteous assistance, attention to detail, and commitment to customer service truly reflect the highest standards of public service. Thank you all for your outstanding support and for ensuring a smooth and satisfactory resolution.
Dr. Cunningham”
“Brookfield people, we need to be more grateful for our service workers. Went to another location this morning and they wanted me to buy a whole roll of tape for just a little piece. I’d rather come back all the way home and make sure my mail is taken care of. If service being a little slow is a problem for you, practice patience because this locations staff is always kind and helpful.”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“Ms. AJ was very helpful and welcoming, made my experience great, she helped me get my passport application easy and hassle free, she was patient taking my photo and choose which one was best. First class service, she deserves a recognition for her service! Thank you.”
“I’ve been shipping so many packages from back to college shopping, since I was not able to send them directly to my college, and the staff here has been so helpful and accommodating! Prices are also very reasonable.”
2 - 4:30PM 9AM - 1PM
45 E Burlington St, Riverside
Post Offices
“This is my favorite post office, Tiffany & David are the best & have gone over & beyond since I began mailing my packages from here in 2020. I sell & ship rare plants & they've always gotten to their destination when I mail from this post office. I've had issues at other locations but this one has consistently followed through & been super nice. I'll always come here & am grateful for them!”
“Briana helped me with getting my passport! She was super kind and made the process so easy! Unfortunately there was a rude customer in there at the same time as me, she handled the customer with grace and much better than I would have!”
8:30AM - 5PM
14212 Cottage Grove Ave, Dolton
Post Offices
“EVERYTIME I frequent this place, I'm treated with such high levels of respect, & they helped me set up my p.o. box. In thankful. The lady whose picture is shown here is ALWAYS pleasant, & helpful. Even the men are courteous, & complimentary. I'm thankful that we all have a postoffice near us. The place is neat, & have an array of shipping boxes, & gift cards. Thank u all, & keep up the good work.”
“I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!”
“No idea why this place has a bad rep, went there today, was out in less than 5 minutes, the lady working the counter was super sweet and everything was well stocked/clean. Nice post office”
“This has to be the most no nonsense post office in the area. You bring your packages, they take your packages, you then leave! Couldnt ask for better service. In and out always even if its busy! Try that at bridgeview. A stop at bridgeview usually takes 15-30 minutes in line then an attitude on top of that from the woman that her name starts with V. Thank you worth for easy and pleasant transactions!”
“My experience at this post office is always good. I have mailed many packages and letters from this office and the clerks have looked and acted professionally. Sometimes they may be understaffed and a little patience is required but that goes on everywhere. Also, I have never had a problem getting my mail delivered.”
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“The ladies always have a smile and good attitude every time I go!(Almost everyday) I use the self kiosk and then give them the packages. Always greeted and welcoming! Thanks for everything!”