Body Shops in Fairview Heights, IL

“I had a big scratch dent on my car door such that it had to be replaced. They did the work in less than a week from the time I came in on a Friday to get an estimate. The door looks fantastic. Would highly recommend”

“When we first moved to Belleville, we took our car to this place simply because they were within walking distance. I was fairly bristling with hostility, as my hubby was deployed and it was just me and my daughters and MIL, so I made sure to double check EVERYTHING they told me. They were good humored and patient, showed me everything they were going to do or had done and they did a great job for a good price. To my mortification, due to a mixup on where my hubby's paycheck was deposited, the check bounced. They called us personally instead of shuffling us directly to another business, or sending it back to bounce again, and very kindly allowed us to make up the payment again, using a check again, after we got it taken care of. Since then, we have never had a lick of trouble with these people. They have even given us rides home when it was raining, or really hot and they didn't want to see us walking home when we dropped off the vehicle. They remember our old vehicles, and this last time, when I, for once, called ahead and told them what needed to be done, they went ahead and pre ordered the stuff they'd need, because they remembered what they were dealing with and knew what they'd need (brake work). Because they are a small shop, we sometimes have to pay for the part to be ordered and delivered before they can make a repair, and that's completely understandable. Because they sometimes get overwhelmed they can take a little longer than some larger places, but since we know that we can work around it. They are scrupulously honest, kind, and go the extra mile for their customers. If they cannot do a repair, they tell you up front and are willing to recommend some local shops that can. They're our first choice, every time.”

“I absolutely recommend Walter's Auto Body! Great, fast, reliable, and reasonably priced service. A deer literally hit me on the expressway! You would never know how damaged my car really was.
The communication and the customer service was top tier. Thank you Walter's Auto Body!”

“I had a question about my windshield and contacted customer service and she went above and beyond to try and find the answers I was looking for. Made several phone calls and then did a return phone call follow up with more information. She went above and beyond what I asked for. Rare to see any more these days.”