Safelite AutoGlass in Fairview Heights provides windshield repair and replacement. The service is a quick and easy process, with repairs completed in as little as 30 minutes and replacements taking about an hour and 15 minutes. They offer both in-shop and convenient mobile service. Technicians are on time, knowledgeable, and explain everything about the repair. Communication is excellent, and the staff is pleasant and welcoming. They repair chips and cracks well and handle windshield replacements wonderfully, even recalibrating advanced safety systems if needed. The work comes with a national warranty and is insurance approved. Customers report being totally satisfied, often at no cost, and trust the safety and reliability of Safelite.
Dustin was absolutely great! Helpful, kind! Great customer service. Everything was scheduled smoothly.
June 2026
I had a question about my windshield and contacted customer service and she went above and beyond to try and find the answers I was looking for. Made several phone calls and then did a return phone call follow up with more information. She went above and beyond what I asked for. Rare to see any more these days.
June 2026
Friendly, quick, great staff. I was quoted up to 3 hours when I got there, but I was in and out in less than 2. Can’t remember her name but the lady at the front desk was friendly and welcoming. The waiting room is super small, only 4 chairs so keep that in mind if you plan on waiting but overall great location. Thanks!
