“When I called Glass Doctors to see about having them replace my windshield, I was happily surprised at the price and how fast they were able to come to where I was at and fix the windshield. I called shortly after they opened, and had a new windshield by three that afternoon. The gentleman who installed my windshield was prompt, courteous, and answered me questions. I have and would recommend Glass Doctors to anyone.”
“I had a question about my windshield and contacted customer service and she went above and beyond to try and find the answers I was looking for. Made several phone calls and then did a return phone call follow up with more information. She went above and beyond what I asked for. Rare to see any more these days.”
“We received misinformation from our insurance company.
I was passed from one person to another for almost 2 hours
When Karen finally got on the phone she had it straightened out in a matter of minutes. She was able to understand the problem get it straightened out and had us scheduled for a replacement in a matter of minutes
Thank goodness, Karen answered the phone. She was very professional and polite. I'm not sure what I would've done and she not picked up the phone.”