Old Navy in Fairview Heights, IL offers fashion for the whole family, from trendy maternity wear to stylish clothing for women, men, and kids. Customers can enjoy the convenience of buying online with in-store pickup. The service is good, and the clearance sales are sweet, with customers finding adorable clothes for pennies on the dollar. However, the store often has long waits due to a lack of cashiers. Customers have had positive experiences, with one employee going above and beyond to help locate a specific item. While the quality of some items may not be exceptional, the store provides great deals and a hopeful shopping environment.
Service was good. The clearance sale was sweet! I got some really adorable clothes for pennies on the dollar. 4 stars only because they never have enough cashiers. There is always a long wait.
February 2024
Had the best experience here today! Tiana went above and beyond in helping me locate a pair of petite jeans at another old navy store in the area as I am going out of town and didn’t have time for shipping. Super impressed with their jeans recently too!
January 2024
I absolutely love this store and I always leave satisfied
