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“Robin Ward is the absolute best in customer service. She is such a kind and patient soul and very knowledgeable about CU1 products and services! Kudos and A+ A+ A+”
Closed
6400 W North Ave, Chicago
Banks
“Angela Reed at the West North Ave location was an absolute life saver for my Grandma and I. We had a stressful family matter to take care of and in a short amount of time due to being from out of town. Angela spent most of the day helping us work through it and was so kind throughout the whole process, never once making us feel like a burden on her day. She went above and beyond to ensure we were able to complete our business before leaving the bank and back home. Her kind personality and professionalism made the process so much easier and doesn’t go unnoticed. Thank you to Angela for EVERYTHING! We wish all bankers were like you.”
“Kathleen Vasquez did an amazing job explaining to me about CDs and about interest rates on savings accounts, she helped me close my old savings account and open up a new one that had a higher interest rate, I can't even tell you how much I appreciate it Kathleen did such an amazing job as a relationship banker at the Village Bank & Trust on Touhy in Park Ridge! I have been a member
for over 10 years now and everyone there is always so great and accommodating and I met the new branch manager he came over and introduced himself but I can't remember his name just wonderful people super accommodating and great information I enjoy banking there so much thank you so much Kathleen I really appreciate your help!!!
Sincerely,
David Haliday, a very happy Village Bank and Trust client!”
9AM - 5PM
6400 W North Ave, Chicago
Banks
“Angela Reed at the West North Ave location was an absolute life saver for my Grandma and I. We had a stressful family matter to take care of and in a short amount of time due to being from out of town. Angela spent most of the day helping us work through it and was so kind throughout the whole process, never once making us feel like a burden on her day. She went above and beyond to ensure we were able to complete our business before leaving the bank and back home. Her kind personality and professionalism made the process so much easier and doesn’t go unnoticed. Thank you to Angela for EVERYTHING! We wish all bankers were like you.”
9AM - 5PM
1000 Hillgrove Ave, Western Springs
Banks
“All of the tellers are very kind and helpful as are all the savings counselors. The Western Springs branch is my favorite because all the ladies there have gotten to know me and greet me with a big warm smile and makes banking there a pleasure!”
“My experience was excellent at credit union one location in north lake your representative Edward ,mellisa, Antonio was great help with helping me get a credit card and was very nice and polite I appreciate your services and will recommend credit union one to all my family and friends”
“Very nice staff!!! Got check same day for my dream car, ladies are very helpful. They made me feel very comfortable and very informative. Very low rates as well even if u have horrible credit rates are the best in town. If you are able to get an account with them go for it , you won't regret getting . I'm so happy I will not finance anything unless it's thru them .”
“I opened up a savings and checking account with Shuwaita at the Clarendon Hills Bank a few months ago. She has followed up and been so attentive to making sure my needs are met. Wonderful banker and bank to get involved with if you want an organization that cares about you and your experience!”
“This is the and most personalized banking service I have ever received.Art Neville is the best and goes out of his way to helpsolve any banking issues. Alsop I must commend Elizabeth for her assistance with my mortgage.”
“I have been a customer with this bank since 1970"s and I always have been impressed with their service. What impressed me lately was my positive experience lately Let me relate what happened recently at the *********** branch I opened a CD rate and handed a check and cash to ***************************,one of the employees. She went out of the office to count the cash and deposit the check I wrote and when she came back she informed me I have given her $500 more than the cash I mentioned and what to do about it I told her to put it in my checking account. I was so impressed by her honesty and integrity.. She could have not told me of the error which my husband said he was in a hurry when he counted and handed me the cash but instead ****** was honest enough to tell me of the error. I am so grateful and I want you to know you have an honest and commendable employee you should be proud of.. ****************************”
9:00 AM - 5:00 PM
6111 N River Rd, Rosemont
Banks
8:30AM - 5PM
1628 W Irving Park Rd Unit 1E, Chicago
Banks
“Incredibly friendly and helpful staff that are an asset to the neighborhood. In fact, I didn't do direct deposit just so I can visit each week. They really do get to know their customers and have always been helpful.”
“All I can say is they promised I would SAVE money every month. And they did not lie. I waited 3 months to give them a review. But after 90 days. I have saved over $500 a month every month. Finally a good company in credit card processing that keeps their end of the bargain.”
“This is mostly a star rating of the staff at Republic Bank's Berkeley branch...My business has banked here since it was National Bank of Commerce (NBC). The staff was friendly and helpful then, and they are still today. They're just good friendly people doing their best to help bank customers as much and as well as they can, and usually doing so with a cheerful smile and caring demeanor.As far as Republic Bank itself, since they took it over from NBC I have not found them to be a very supportive small business bank ...we now use Itasca Bank when we need help with our small business financing. Itasca actually seems to care about our business circumstances and seems to genuinely want to help when we need them to.”
“I love the gals who take care of me at this branch. They always laugh at my bad jokes and keep me supplied in free cookies. They also do a great job helping me with my financial needs.”
“I was a prior Chase customer and now I finally found a bank that is not going to have me on hold for hours or make me go through transfer over transfer only to get transferred to customer service again. Great over the phone and personally even better in person. Very knowledgeable, kind, and hard working people working there to helping me on any of my banking needs.”
“Maria Ruiz was very professional and very helpful when assisting us. She gave us options and gave us recommendations! We love coming to this bank because she’s always helping us in every way she can.”
“I like this branch! No long waits, and everybody--tellers and manager--have been great. I switched my checking account here several years ago and I'm glad I did.”
“I have just compliment for staf for owner
For customer service.
Very professional and helpful what is for customer important .Great Bank.
Thank You”
“Been banking there since Bank of Lincolnwood sold out. Always quality service. Had a mortgage there and still have checking and savings. Nice and accomodating people.”
“Kudos to Adriana Romano at West Town Bank &Trust. As executor of my sisters estate I've dealt with numerous financial entities and have been amazed how hard it's been to extract info or even get a response. Ms. Romano responded immediately, helpfully and with clear instructions on how to proceed. Finally, someone made a very hard job easier! Thank you so much Ms. Romano.”
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“After going through two large banks in six months, I finally found a smaller friendly bank that does not have high monthly maintenance fees. Forest park bank has a great checking account for seniors. Oh, and they also answer the phone when you call!”