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“I was having trouble setting up my new phone. I finally ran into Jack today. He said time me and by my count 81 seconds later my email was fixed my display was fixed and my settings were all properly adjusted! It’s been more than easy working with Jack. I’ve noticed another review said this store is unique to all of the rest. That is definitely a true statement. I hope this review reaches the top so if someone is deciding on what Verizon to shop at they will come to this one! Jack is EXCELLENT!”
“I visited on a Sunday and desperately needed to upgrade my phone having not done so in almost 6.5 years. I’ve always been a Verizon user and the phone trade-in experience was so painless that I was waiting for the other shoe to drop the whole time. So very thankful it was remarkably easy to work with their staff who answered all my annoying questions with care and attention AND could tend to other customers simultaneously. Chris held it down! He was super knowledgable and made the visit way less stressful than I was making it in my head. I’ll be back here again for sure!”
“Faviola was so pleasant and helpful to work with. I truly felt like she was striving to obtain the most cost-efficient option for me and really cared about making my transition to a new phone as smooth and efficient as possible !”
“Thank you jasmine for all your help I am so happy with my new galaxy a16 I'm so thankful to be out from cricket the world's more nice kind humans like you”
“Brittany was super fast and helpful with a new device transfer thank you Brittany!! Great music and vibes happening in the store as well 10/10 experience all around”
“Thank you edoar it's always lovely to come in and see this young man always so helpful and attractive please everyone come in to this store great help great service.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Jasmine assisted me on transferring me everything from one phone to the other, sie also, helped me turned one phone on & the other off. Jasmine is awesome 👌 she made sure my services were provided. She was able to understand me & was thoughtful & genuine. She is one reason I will come back for assistance! She met my needs, she listened, is communicative, patient, she solved my problems. I like her personality/professional ethics. Thank you Jasmine till next time.”
“I have a very good experience at this store I go there for the phone upgrade and frady helped me to choose the best one in very good price. Thank you for the good customer service.”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Massive shout out to Robert. He was absolutely the best at handling our issues.
My family is spread across 3 different states, and we were transferring 5 line and home internet. Robert was extremely getting us transferred over and got us well settled in.
I know a lot of people give bad reps for authorized retailers, but I’ve had nothing but a great experience here.”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“⭐️⭐️⭐️⭐️⭐️
Exceptional service — ask for Jose!
Jose, the store manager, truly went above and beyond for us. He did all of the heavy lifting—setting up our business account, adding 5+ lines, and making sure everything was done correctly and efficiently from start to finish. He was extremely knowledgeable, patient, and took the time to walk us through every promotion available so we were getting the best possible deal.
His associate Jason was also helpful, but Jose absolutely led the experience and made the entire process seamless. Because of how well we were treated, we’re already planning to move our personal lines over from Verizon next.
If you want things done right and want someone who genuinely cares, Jose is your guy. Highly recommend this T-Mobile location!”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“I came here for a SIM card change and Shravani was really patient and helped me through the whole process. I love the customer services Boost provides. I have been with Boost for 5 years now and they never disappoint.”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
“I had a Great and wonderful experience at this X store location. As Soon as I walked in the door I was taken care of immediately from Jacky! She was amazing, super sweet and kind! She was very attentive to the issue I had, she is very knowledgeable, such an ALLSTAR! Jacky deserves all the praise in the world for her knowledge, hard work and dedication! I definitely recommend this store! Once again Jacky a Huge Thank You! You're definitely the BEST!”
9:30AM - 7PM
3748 N Kimball Ave, Chicago
Internet Service Providers
“Abel was 👏 amazing got me a great deal with a phone included! Can you believe Att was charging me 200 for one line! He helped transfer all my information over and teach me how to use my new phone!”
“I had a good experience with Gaby at Boost Mobile. She was helpful, professional, and straightforward about what I needed. She answered my questions and made the process quick and easy. I appreciate her time and assistance.”
“The young lady Sasha was a great help with me today informed me of things I needed to know that would make purchasing a phone inexpensive and easier totally fixed my situation and I left with a smile she’s awesome gooo Sasha”
“I stopped in this store because my phone wasn't working after leaving another MetroPC. Thanks to Vzma and her colleague, they figured out the problem and got my phone working! They both were so nice and took the time to figure out the issue. Thank You!”
“Lovely custom services, and the music is really nicely/ the worker there is supper sweet, our problem about Wi-Fi had been solved really quickly today, definitely a 5 star review!”
“What stood out most was how patient and helpful everyone was throughout the entire process. They answered all of my questions, made sure everything was activated correctly, and had all of my devices ready to use before I left, 10/10.”
“Yvette was very helpful and patient we gota free upgrade and she helped us transfer all of our information to our new devices she answered all our questions and reassured us we wouldn't loose any information”
“Had a great experience with the rep at this location. His name is Edy and he made my overall experience positive. Had a terrible experience with my previous network and the transition was seamless and he explained all of the plans very well. Give this guy a raise.”
“The Young lady that was working there today was so friendly and kind. Went over my questions and gave me different options for a device to add to my line. Will be coming back!”
“I purchased a phone and plan a couple of weeks ago and I am genuinely satisfied with everything. I worked with Isaac, and he did a good job at thoroughly explaining everything to me. The thing I liked most was the side by side comparison he was able to show me on all of the devices. I did not need the newest device, but I did need something proven to be good, and that's exactly what Isaac was able show me when comparing devices. If you're unsure about what exactly you want. I would recommend speaking with Isaac and he will be sure to point you in the right direction, while still being in control of what it is you're looking for.”
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“Boost mobile is definitely the way to go ?. I was giving some helpful saving information by an amazing staff, that help me save on my phone plan. And when I tell you it is a HUGE saving. Thank you Boost Mobile for having the best phone plan amoung all. Boost Rocks ?.”