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“I had an amazing experience with Krissy today! I was having a frustrating issue with my phone not charging and my data. Krissy handled it with incredible patience and expertise. She explained everything clearly and got me back up and running in record time. Highly recommend! 5 STARS!”
“Totally enjoyed work one with Mr. Pierre White! Very helpful, good knowledge share on handling former account with another service provider; plus enjoyed working with Renea!!! Both Professionals!!”
“My phone locked up on me because I had added a pin number for an app I was trying to open. I had no idea how to unlock my phone. I havw lots of memories and apps that I use. Google said the store closed at 8pm. It closes at 7pm. I got there around 6:40pm. Matt took his time to look and discover what had happened to my phone. He fixed it for me and I am so thankful for his care and concern. You have a great employee there. Thank you Matt!!!”
“I had an excellent experience at this location while upgrading my device. Abigail was wonderful to work with—she went above and beyond to transfer everything from my old phone and made sure we were set up with the best plan available.”
“I really enjoyed my visit with Cricket Wireless! They help me switched over and they were really patient and stuck with me through! And they helped me with signing into my apps! Thank you!”
“Tyler! Fixed the broken-off piece of lightning cable stuck in my son's (poor, long-suffering) phone within just a couple minutes, and is now investigating son's (long-suffering) Switch to see what's wrong with it. He was up-front about costs, did not try to push anything, and I'm looking forward to working more with him if we need electronics work in the future.”
“I’ve had to visit uBreak 3 times (fortunately) but each time the experience was great and pricing very reasonable. Staff know their stuff .. and are always polite.”
“I had an excellent experience thanks to the general manager (Jay). He was incredibly kind, professional, and truly went out of his way to make sure everything was perfect. His level of care and dedication made a big difference, and it’s clear he genuinely values customers. He absolutely deserves recognition and honestly, a raise for the outstanding service he provides.”
“After a total of 6 hours over 3 days, with 6 customer service representatives (in person and over the phone)—it’s HANDLED.
Monica and Lauren have been amazing! I came in with more problems than money. I’ve spent my entire weekend in Chicago troubleshooting this phone issue! In 20 minutes—everything was solved. They also showed me how to avoid repeating the issue in the future.
10/10 experience!”
“I came into the store extremely frustrated because I was having major issues. I was very lucky to have Efrin assist me. Efrin is a very pleasant young man who helped me when no one else could. He went above and beyond to help solve my issue. He took the time and effort to figure things out. I was so happy that I wanted to give him a huge hug. I have had bad experiences in other AT&T stores, but this one in New Lenox w/Efrin was fantastic. They are very lucky to have him. Thank you so much Efrin, you made my day.”
“EVERYONE SHOULD GET THEIR SERVICE THROUGH BOOST!
I HAD XFINITY FOR 7 YEARS AND AFTER 7 YEARS I HAD A SITUATION WITH THEM THAT THEY WERE NOT WILLING TO WORK WITH BECAUSE THEY HAVE A NEW UPGRADED SYSTEM THAT WILL NOT ALLOW THEM TO HELP ME ANYMORE AND BECAUSE OF THAT I WAS VERY UPSET AND I DECIDED TO MOVE MY SERVICE OVER TO BOOST MOBILE. SALEEM AND DANIEL ARE BY FAR THE BEST AND MOST PERSONABLE REPS AND THEY WILL GIVE YOU EVERYTHING YOU NEED AND TAKE CARE OF YOU I TRUST THIS PLACE AND I HAVE ALL SIX OF MY PHONES THROUGH BOOST!
THANK YOU SO MUCH SALEEM & DANIEL!”
“Moe Knows…
Fast, friendly and really fair prices. The 5th time fixing my iPhone screen threw a screen protector on for free! I won’t shop any where else… they are apart of the Community…”
“I brought my daughters phone here to get it fixed and was told they may or may not have time to fix it the same day. When I brought it in it was about 5:55 pm and they close at 7. I was worried I would have to leave the phone there overnight. Thank GOD for Jeanette, shortly after leaving (30 minutes later) she text me it was time to pick up the phone. Such expedient service. I will come here again because note my screen is cracked ?.”
10:00 AM - 6:00 PM
15896 South La Grange Road, Orland Park
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“I went to have fiber installed in a new second home near our family. Wireless customers are supposed to get a monthly discount on new fiber installation. I was denied because our existing wireless service is registered at a different address. I reminded them about AT&Ts pledge that existing and new customers are treated the same. Tiffany assisted me. She understood my point and persisted in pursuing my claim until I was satisfied. Tiffany was an excellent customer advocate who is experienced and knowledgeable. What could have been a bad experience became positive. Thank you Tiffany!!”
“The employees here are honestly the best. Very helpful and went the extra mile to help me. Jay walked me through the process of my new service and was extremely professional.”
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“Kara was very patient and helpful in getting the transfer from my old phone to my new phone set up. Prior to that she explained all of our options to help us decide which phone and package to choose. I have Resound hearing aids and got a Samsung 26. It took 24 hours to successfully pair up my hearing aids with the phone. Just an FYI to other Resound Hearing Aid wearers.”