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“what a great experience. we went in to check on upgrading our internet box. the team was so great. we not only upgraded our internet but we also got an phone upgraded. they we so knowledgeable and even drove to another store to get our new box. highly recommend”
“Many thanks to Mital Gandhi, Verizon store Manager in Lockport. She knew the ins and outs of all Verizon promotions, and was clearly very knowledgeable about their product lines. She assisted us in the upgrade of both my wife's phone and her tablet. The process was smooth and was completed in short order. She also worked with Verizon customer service to clear up an issue with a tablet that I no longer own. She was friendly and warm and easy to work with, and we left knowing we got the best deal available.”
“I sent this to the CEO this evening.Dear Mr. Vestberg,I am writing because you have an exemplary employee here in our hometown of Frankfort, Illinois. We don't know her last name, but her first name is Kara. When we entered this store years ago, we were not sure we wanted to stay with Verizon. I had had terrible experiences in New Lenox, and while upgrading to my former phone, many photos etc. were lost. Kara promised us she would never take my phone out of sight, and would have me check each item and make sure I had everything before exchanging and cleaning that phone. Kara was true to her word. We totally trust her with our phones. Often,she is the only employee and she attempts to service several individuals at the same time. While something is transferring or uploading here, she is fixing something there. Sometimes we are there a long time while sharing her with others. She is patient, informative, calm, and genuinely caring. At 74, and 75, we are not always treated so well. My husband happily came home with his new phone today.If there is some way for you to honor or compensate her in some way, please do so.”
“We were just in there switching from another carrier. It was an extremely easy and pleasant experience. Jaytin helped us and was very knowledgeable and helpful. Great verizon location”
“We came to ATT in Mokena and met with Darius and Araceli regarding our new Samsung phones we upgraded. We had some set up issues but Darius and Araceli were extremely helpful in getting us up and running. They were very professional and a credit to your locations. I have been a ATT customer since 1990 and they proved why I have been loyal for so many years.”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“I went in to the Mokena location to have a charge socket changed on my iPhone. Ocean checked over my phone and determined it just needed a good cleaning. He fixed me up in minutes and because I was a returning customer there was no charge. Thanks ocean you guys are great ??”
“I paid a visit to AT&T in Orland Park. I had an issue with my phone. My AT&T Rep named Tiffany who is excellent in helping me with my phone. Tiffany took great care for what I needed. Highly recommended! Ask for Tiffany!”
“This location has always been amazing but the other day my phone kept overheating so I brought it in and becca helped me file a claim and got me a new one rite away with my insurance then I went back to get all of my info transferred over and it was a battle to get it done but becca helped again and she did not give up and got it all worked out and my phone works great thank you becca your amazing”
“I'm so happy this store is under new management! We finally have someone we can trust and rely on at our local AT&T store! Jase is super friendly, helpful, and knowledgeable! He'll take care of all your needs!”
“Douglas was incredibly helpful. He was very pleasant to interact with, and helped me with the process of getting a new phone. He also helped me on the Saturday before this visit by answering my questions about replacing my phone with a newer model and giving me all of the necessary info.”
10:00 AM - 8:00 PM
15896 South La Grange Road, Orland Park
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“We just recently had our 2nd visit at this location. Both visits were to upgrade cellphones. We had the distinct pleasure both times to be able to deal with "Z". He was AWESOME!! Very knowledgeable, professional, and personable! The second time we decided to wait until he was done with another customer just so we could deal with him! Thanks Z for the wonderful experience!”
11:00 AM - 7:00 PM
11244 W Lincoln Hwy, Mokena
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“Could not have been more pleased with Mike and the service we received on Thursday. He took the time to check out the phone and run some tests. He was wonderful explaining all of it to us.”
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“The staff was excellent. They spent over an hour helping me transfer 2 new phones. They were friendly and most accommodating. After all that, was not charged for their time and trouble. Thumbs up for the great service.”