“Had to exchange shoes for a different size that we received as a gift. The people were quick, friendly and knowledgeable and offered to exchange with no problem. Since shoe size was not in stock they ordered them from the warehouse to be delivered to my home at no charge since I already made the trip to the store once. I was in and out in about 5 minutes. Nice!”
“Joie did an amazing job helping me pick out my dress for my special day! She was so helpful and open to all of my thoughts and opinions and she did not make me feel rushed or pushed at all.”
“Me and my sister went to get new running shoes. I was just trying to get back out after breaking my foot and she is running a marathon and wanted a new good pair to train in. The service was excellent, the person who helped us analyzed our gait, foot shape and size, and our pressure map. We both tried on multiple pairs at the behest of the worker and found shoes that were great for us! They sold the shoes at a very reasonable price. I live about an hour away and plan to make the drive back the next time I need a new pair of shoes!”
“Kyle was super helpful! I didn't even know they did boot repair. I have a pair of ariats that I literally walked the souls off of but couldn't come to part ways with them and Kyle went above and beyond to help out. Very reasonable price for the amount of work that he has to do to them. When I go to pick those up I'll actually probably be walking out with another pair of new ones.Update.... Just picked up my boots that were beyond repair in my eyes. Not only were they done way faster than promised but he did an awesome job! Not a lot of craftsman around anymore that can pull off what Kyle did! I'm definitely a loyal customer for life! THANK YOU KYLE!”
“Very happy! Thank you Lord Jesus. 376 lbs. 5'8" only place Harbor Bay Tech Solid Boxer Briefs found, so my inner thighs don't chaf & blistering daily 5 miles walking. I got size 4X, & to my Blessings all 7 stretch great to fit waste or stomach. My order was online. I just want to help people.”
“Natalie was an amazing sales associate she show me some pants shirts and boots and I like how they look on me she was also so kind I’ll definitely be back tomorrow or next weekend she was very helpful thank you Natalie ?”
“Wow!! This store went above and beyond and exceeded my expectations. They fulfilled my special order within a day and had the best prices. Their prices are cheaper than online prices. Bought couple pairs from here! Definitely will be coming back here! I recommend this store 1000%. I promise you , you won’t be disappointed. Customer service was amazing as well!!”
“I hurried home just so I can write a review on the wonderful Olivia! She was pleasant, patient, a multi-tasker, superb communication skills and excellent customer service. The store was super crowded and she had coworkers but they were not of any service. She ended up helping about 4 of us simultaneously and got us all fitted and out in under 10 minutes! Wow! I would hope she is the store manager, if not then she needs a promotion!”
“I have purchased several pairs of shoes from Kevin at this store. He is so knowledgeable and friendly and his recommendations are always right on for me. Thanks for your help every time I'm in Kevin.”
“I found shoes in my size which is hard to find when you have large feet. I found two pair of shoes that I liked in my size soon as I walked in the store which is a plus for me.”
“I would like to give a shout to these amazing workers at Kids Footlocker, Yuleny, Tanisha, DeAndre, Jimmilia, and Shacari they have the best team of workers at this location they are very helpful, friendly and hardworking team of workers! Thank you all so much for doing such an amazing when it comes to helping the costumers !”
“The young manager lady who came out from the back to help me with my grandmother was so kind and beautiful. I realized when she came out she brought a positive atmosphere to the store and many other customers were very happy to see her. Even the little Kiddos running around the store trying to get her attention at the time was cute. If I were you guys I’d put her at the very top of the food chain. I’ve had help from other associates but none matched what she brought to the table. Her name was Alexis and my grandmother always ask for her!”
“I placed an online order for pick up at the store. My husband picked up the order. My daughter tried the shoes on at the store and decided that we needed a size up. Devonte was extremely helpful with the whole process. He was very knowledgeable and friendly!”
“Outstanding service I require everybody to come to this location in Orland Square, Mall I was advised by Michelle and she helped me through the process through check out.❤️”
11AM - 9PM
4035 W 175th St, Country Club Hills“Support black business and only shop here when you’re in the south suburbs. Ownership is helpful and aren’t lazy running a business ,they offer good prices that aren’t wayyyy overpriced.”
“great service and we found exactly what we wanted. (i believe her name was eka) she was very personable, helpful and kind to me and my brother. she helped us find the perfect size”
“I just have to give credit where it is due! Keisha went over and beyond the call of duty to make my day great. I’ve been sick in bed for a week , sent my daughter for a pair of boots but when she got home i saw they were damaged. This was the last pair in my size. The next morning i called and got keisha, who call every store to find me that boot. She was so patient and helpful. She found the boot and had them to hold it . What a wonderful,kind, thoughtful, caring thing she did for me. Thank you”
11AM - 7PM
6220 159th St, Oak Forest“General manager looked up my receipt..And gave me an in store credit for a defective boot I got a few months back..I appreciate that..Benn shopping here for years no problems”
10AM - 7PM
15627 South La Grange Road, Orland Park“I needed new shoes for work because the Timberland ones I have now are constantly causing me heel, arch and food pain on the job. I was so happy to see you had a machine at your location to measure my feet accurately so I was able to get shoes that were right for me. Not only for the work that I do but also to provide stability and comfort. The gentleman Howard who helped us was great. He was very knowledgeable and kept us smiling during the whole fitting and buying process. Would highly recommend!”
10AM - 8PM
4529 Lincoln Hwy, Matteson“Very nice merchandise at great prices the service is wonderful the team is very helpful and knowledgeable about there products store is very organized and neat all the time! I always find great gifts to purchase for my loved ones and myself wonderful experiences at the Matteson location”
“I don't usually find anything special here in regular aisles, I feel the assortment could be better. I have found some great deals in the clearance section & on two different occasions- associates have been very helpful at check out. Online returns, price matching, always trying to find a size or something that will work for me to order or another store. They call for help when the line gets long. They are really attentive & I appreciate that! Customer service here is still alive.”
“My husband and I stopped I Miroballi Shoes on Sunday. We had great old fashion customer service from Diana. She was so sweet and knowledgeable. We each got new shoes and even grabbed some new socks to try out. We will definitely be back in the future.”
10AM - 7PM
164 Town Center Rd, Matteson“Staff at the Country Club Hills location was excellent and helpful! I later went over to the Matteson, IL location to pick up my shoe they wasn’t as pleasant and helpful as the previous location, when I would ask questions they was dry and uninterested in helping”
“They are customer friendly but you should call first they often don't have too many things but I still love them just because they're so helpful and they will call around and try to accommodate you best as possible”
“The customer service is better on the AE side. When I mistakenly walked into the Aerie side to pick up my online order, I received no welcome in from the young lady but when the Caucasian ladies entered the store they received a nice welcome. Please train better customer service on that side and hire non racist young ladies.Thank God I received excellent customer service from the African American young lady on the American Eagle side. A very warm welcome.”
“Love this store. I have been to this location and the one in Frankfurt. Very unique clothing at reasonable prices, and helpful staff with good suggestions. I highly recommend it.”