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10:30AM - 9PM
Park Pointe Plaza, 14916 LaGrange Rd, Orland Park
Shoe Stores
“Loved my experience here with Julie and definitely glad I chose to purchase shoes here instead of by going based on online reviews for different shoes. It turned out the shoes I had my eye on felt nothing like how I imagined. The custom fitting is so important and I wish I’d done this sooner! Julie found me a perfect pair of Brooks. Great selection and service!”
“I was referred here by my sister in law after purchasing running shoes for her daughter, a collegiate athlete. I decided to give it a try since I am starting to take walking/jogging more seriously and would like to continue doing this long term. I have never been an athlete myself so I really didn't know the first thing about purchasing proper shoes. I have to say that Afana guided me every step of the way. I had no real idea of what I wanted but he was able to assess my needs quite accurately. I went home actually excited to get to the track with my new shoes. I walked my first mile and I can say that I have no regrets about the shoes I purchased. Thank you for all your help Afana! My feet felt great after my walk.”
“What a fun and amazing experience with enthusiastic sales associates who are honest, efficient, warm, and genuinely welcoming. Emily and G were amazing!
The care about their products, their shop, and can explain everything to you, warmly and with smiles.
LOVE your store's ideas AND deals! Today, we got FOUR unique and personalized beanies (hats) with individualized patches. They turned out GREAT, and are definitely one-of-a-kind! Spent less than 60 bucks total on all 4...what a deal!!
Excellent products, fair prices, and a FUN gumball machine game with great PRIZES!! Just enough creativity to add that bit of old-school excitement.
Thank you for your kindness and we hope to support your store again soon!”
“I came in today around 6 and got the best customer service of my life. I unfortunately forgot the names of the two women that worked that night. They got my measurements for everything and got me looking great. Highly recommend this place.”
“I hurried home just so I can write a review on the wonderful Olivia! She was pleasant, patient, a multi-tasker, superb communication skills and excellent customer service. The store was super crowded and she had coworkers but they were not of any service. She ended up helping about 4 of us simultaneously and got us all fitted and out in under 10 minutes! Wow! I would hope she is the store manager, if not then she needs a promotion!”
“They have a decent selection of shoes. I go here mostly for my kid’s shoes, especially back to school shoes. Most of the time I go there they have the Crocs that my daughter loves. I just wish they had more of the sizes I needed. Pretty organized and you get to spin (which my son loves to do) the wheel to get a special discount or bonus points. All in all, I’ll continue shopping at this location”
“I placed an online order for pick up at the store. My husband picked up the order. My daughter tried the shoes on at the store and decided that we needed a size up. Devonte was extremely helpful with the whole process. He was very knowledgeable and friendly!”
“The customer service at Buckle is outstanding. I've been shopping here for years, and I have always received my questions answered, had my sizes given to me on a store memo card, and received my orders quickly. While Buckle offers many brands, I like the Buckle Black, Outpost, and Salvage brands.”
“Came in to buy my work shoes ! Store very organized and very clean , Daisha did a wonderful job helping me find my size. She acknowledged me since I walk in and greeted me , she was very nice and friendly!
Service at this location was Amazing !”
“Went to Tilly’s just to buy a shirt. The employee Kaleb was one of the best not just employees but people I’ve ever met. He literally showed me a range of clothes and even when I did not like the fit on me, he would find another. He was so hospitable and genuinely cared about my happiness in finding something that I liked. If you see Kaleb he is the best employee there!”
“I had such an incredible experience here and just had to share.
Last Friday, while trying on clothes in the fitting room, the diamond from my engagement ring fell out without me realizing it. I didn’t notice until I was almost home and immediately panicked. The next day, I returned to the store hoping—though not very confidently—that someone might have found it.
To my absolute surprise, the manager, Deedee, had found it while sweeping the fitting rooms. She told me she almost tossed it aside thinking it might be fake, but thankfully decided to tuck it into her pocket instead. Just a few minutes later, I walked in to ask about it. She immediately returned it to me and explained what had happened.
My husband and I were beyond grateful. After having the diamond checked at the jeweler, we came back to thank her again and offered to send her a gift card—but she kindly declined and simply asked that I leave her a good review if I received a survey email. Since I didn’t receive one, I’m posting this here instead.
This also isn’t the first time Deedee has gone above and beyond. Every time I shop here, she’s consistently friendly, helpful, and welcoming.
Deedee, thank you again for your honesty and kindness. You truly made our weekend, and we are so very grateful!”
“Upon entering I was immediately greeted by the older gentleman, I believe his name is Howard, a very knowledgeable, enthusiastic, and genuine individual. He answered all my questions, made wise recommendations, and helped me choose the shoe that would best fit my needs. This was my first time purchasing a Red Wing product and I am more than satisfied with my purchase and my shopping experience overall. Thank you Howard.”
“Great and helpful experience with a last minute Valentines day gift.. My fiancé was overly satisfied. Hadeel ❤️❤️❤️❤️thank so much for keeping me out the dog house. Ill be asking for her everytime i need gifts for my mother and Fiancé”
“I live in the Chicago area about 30 min away and I called the store in Orlando looking for a particular shoe and size. They had the shoe and they held it until I got there to pick it up. Great customer service!”
“The customer service is amazing here. Yesterday Liz was incredibly patient and knowledgeable they helped measure my child’s feet properly, offered great suggestions, and made sure the fit was perfect. She even kept my child entertained and comfortable throughout the process, which made shopping stress free. I will be back to shop at this location!”
“Semaj went above and beyond for me. Found a purse online that they said was in stock. I asked several people and nobody could find the purse. She found it after a few minutes. She’s amazing! She moves like a boss and definitely deserves a promotion”
“Sales staff was very helpful. I called and had them hold an item for me and they were very willing to do so. Once I arrived they were friendly and gave good service.”
“⭐⭐⭐⭐ 4/5 Stars
Last week, my daughter and I went to pick up our online order at Carter’s, and we had such a great experience! We needed to make some returns and exchanges, and the young lady who helped us was amazing—super kind, helpful, and incredibly knowledgeable.
Customer Service & Shopping Experience:
• She gave great advice on sizing, explaining the difference between 3T and 3A, and even suggested sizing up for longer wear.
• She helped me return and reorder items efficiently, making sure I left with the perfect fit for my daughter.
• While she was fantastic, I have run into staff members in the past who weren’t as helpful, which is the only reason for the 4/5 rating.
Store & Atmosphere:
• The store is clean and well-organized.
• They have a kids’ coloring table, which is such a thoughtful touch to keep little ones entertained while shopping.
• There is parking available, making it an easy stop for parents on the go.
Product Quality & Value:
• High-quality materials—worth every penny, especially during their sales.
• My daughter LOVES their pajamas—super soft and comfortable.
• Their two-piece sets are a game-changer, making mornings effortless and keeping outfits cute and practical.
Final Thoughts:
Despite occasional mixed experiences with staff, this Carter’s location is still a go-to for us. The clothing quality, convenience, and thoughtful touches (like the coloring table) make shopping enjoyable. I’ll definitely be back and hoping to run into the same amazing employee who helped us this time!
Highly recommend—especially during sales!”
“Thanks to Connor and Makayla, they both did an excellent and exceptional job today in assisting my spouse and I in purchasing some gym shoes. Kudos to them both for providing great customer service and providing us with the assistance we needed when searching for gym shoes.”
“My husband and I had my grandchildren over and decided to come in and purchase new sneakers for them with no clue of sizes Ariel went above and beyond to help us and I was especially impressed I hadn't purchased sneakers for children in over 30 years! I was very overwhelmed but Ariel made our experience amazing. Thank you for her!”
“I just wanted to come on here and say that I was in a really busy line today, and the employee who rang me up his name was Mohammad was really patient and very, very kind and caring. I would probably say he’s one of the best employees that has rung me up the past couple of times that I’ve gone. I will be shopping more from the great customer service makes me really happy !”
“Chrison was very helpful and friendly assisting me over the phone to find specific items that I was looking for. This is my go to WHBM store location. The staff is always friendly and accommodating.”
“I was very impressed with Mona. She leads by example and made sure all her guests were taken care of or helped by someone on her team. Should be considered for upper management.”
“I needed great quality, comfy sandals and called Miroballi in Orland Park to ask if they carried size 10 in white or tan sandals. A wonderful woman named Candy checked for me and told me that she had several styles. I told her that I would visit within a few hours and when I walked into the store I was so impressed that she had the boxes waiting for me to try on at the counter. She is an outstanding employee. Beyond helpful, patient, not pushy, and super knowledgeable. Kudos to Candy for A+ service. My new sandals feel like a dream :)”
“I found the most beautiful garments in this store.❤️ In the dressing room Asia went to great lengths to see that I got what i needed, she even gave me the shirt off her back at one point because it was the last of that size in the store. The girl at the checkout was nice too. I will buy more and more and more next time i go in xoxoxo…”
“Grace was hands down the best!!! She helped me look for the exact shoes I was looking for, her dedication to her job and customer service skills are unmatched. Store manager was great as well!”
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“I had an amazing experience today thanks to Chaqera. She is a true professional who listens to exactly what you’re looking for. She really knows her inventory and helped me find a dress I absolutely love. Highly recommend requesting her if you want someone who truly cares about your vision! I was a little unsure of what I wanted starting my appointment, but she immediately made me feel comfortable and celebrated. She has an incredible eye for what fits your body type and didn't stop until we found what I loved. She’s patient, knowledgeable, and genuinely fun to work with. 5/5 stars”