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“Did not carry Alumi-wax. Google search said it did. Ace Manager was very helpful checking on availability but was not able to provide this highly recommended product. Guess I will have to go to Walmart.”
“We like supporting local businesses.
It may be small, but it has great selection of items.
Front staff is friendly. Cheap prices and closer to home.
Always plenty of parking available.”
“I had a great experience in this particular location. I walked into the store in a hurry as most people do working on home projects and was greeted by Diane. She welcomed me into the store and asked what I was looking for and directed me straight to the wrenches I needed! I really appreciate being welcomed into the store you don't get that much anymore. Diane was very helpful with great customer service! Definitely will be back for my next project.”
“I called and spoke to an employee named Mike and he was extremely helpful in finding 3 different products for cleaning jewelry and gave me all the details of the products without me even asking, and the prices. He gave me the name of another employee in case I came in after his shift was over in case I needed help and the isle number of the products and where it was located in the store. A great experience!!! Thank you Mike! I was very impressed with the customer service, as it’s not that often you get that. Ace is the Place”
“Vonda & Tom were very helpful and so kind today when I went to buy a heater!! Great suggestions, and excellent customer service. This will be my go to hardware store now!”
“I had a special loom project hook that broke and couldn’t find a replacement. Ryan Shin helped me find the right metal and even helped form and cut to the size I needed for a perfect replacement! Thanks so much for the amazing customer service!”
“Just what you'd expect at Home Depot. Huge selection of home improvement items that are well displayed and neatly organized. Plenty of parking along with a friendly, courteous and helpful staff.”
“Matt was Great!! I had plenty of questions to ask and Matt answered all of them like nothing great kid, Matt helped me find parts for a project that I was working on and he took me right there and we talked some more, Highly recommend Ace hardware in Huntley great employees!”
“I’m always here. They have everything. Literally. There’s a clearance spot in the back for items they mark down. Today I picked up fabric softener 1/2 price.”
“Great place for DIY & GC's looking for a solid selection random items to finish that home improvement project you have. This place also has a pretty decent select of home furnishings from time to time, obviously if you find something you like you'd best purchase it right away as it will most likely be sold soon.”
“When my brother's trailer broke down near the Indiana border, the only store within 2 hours that was still open until 9pm was this Tractor Supply. He called an associate at the store and they found the leaf spring he needed. They were willing to stay a little after closing time if needed so we could make the long trip there to pick it up. We cannot express enough our appreciation for this store's associate for going the extra mile for us during an emergency!”
“As a city planner, I am used to interpreting technical drawings and this was a bear to assemble because the directions are hard to follow. My advice is go slow and have a helper. Our secret to success was devoting at last an hour to assembly. You need both the directions and the actual parts to make sense of assembly, not one or the other. Look at the directions, then look at the part, and put the two together, then re-check the directions so it's less unclear. What's frustrating is that the parts in the directions are not depicted as they exist in reality. The real parts have more holes and are scaled differently than they are shown. The diagrams are small and difficult to match to the actual parts. Still, if you have a helper to hold the lid in place while you screw the brackets to the base, it goes easier. The 134 gallons of space goes provides enough room to store a small grill, 3 bags of charcoal, lighter fluid, and outdoor seat cushions. Best of all, the deck box solves the problem of having to make multiple trips to the garage to get all the grilling stuff and frees us space in the garage. The screws are self-taping, meaning you need to apply force to get the tip screw to penetrate the plastic. Be patient and remember to check what you're doing with the directions as you assemble. There are plastic spacers you install behind the joints to give the box extra stability and wind resistance. Lastly, the product has a 10 year limited warranty from Suncast so I recommend registering your product. Ace Hardware honored my $15 off the purchase of a >$75 item coupon and the gentlemen helped me load it into my SUV. Home Despot would not have been that helpful.”
“Great Home Depot, and it's stocked well. Employees are nice and the store is clean. Who doesn't love DIY projects, and Home Depot has great service in the store, online, and by phone. It's my all-time favorite place to shop.”
“I purchased 2 Bali solar shades in April of 2024, and had them installed on May 8th. The Home Depot subcontractor told me the clips that came with it wouldn't work for this installation, and he would order new clips, that hold the shade in place when it is windy. I waited 2 weeks, didn't receive anything. Went to the flooring department to inquire to see if clips had been ordered ,and was dealing with a wonderful employee, named Joy. She checked, and found no record of the order. She then contacted the consumer department at Bali to see if they could provide a solution. As I sat there waiting while we were on hold with the company for over 15 minutes, other shoppers came and asked her questions. She was very courteous and helpful with them. I want to say I really enjoyed my experience dealing with her. She really spent alot of time with me to find the solution to my problem. Store #1940, Algonquin Illinois.”
“Good selection and prices. Everybody who works there is very helpful video of a lot of stuff to choose from and if they don't have it they can get it for you”
“Paxem was in need of PPE and cleaning supplies. Carrie went above and beyond to help us. Outstanding customer service and a very enjoyable experience. Found lots of sanitizer in bulk too. Thank you for your help. We appreciate all that you do!”
“Glenda in blinds/flooring is great! She’s taken care of us in the past and we were so happy to see she is still there to take care of us again. She goes above and beyond to help with design and really knows her stuff! She’s so friendly and fun too!?Thanks Glenda—Tom and Carol”
6AM - 10PM
4850 US-14, Crystal Lake
Hardware Stores
“It's always a great experience at the Crystal Lake Menards. Staff is so friendly and they go out of their way to help assist customers (IN EVERY DEPARTMENT). They always have what I need! thank you!”
6AM - 10PM
825 Randall Rd, Elgin
Hardware Stores
“Very large store with a good selection of products. Has always been able to meet my home improvement needs. Prices are fair and Menards offers an 11% rebate on all purchases.”
“I stopped by to look for a Moen kitchen faucet part after trying with no success directly through the manufacturer but they didn’t have the part on hand since it’s a older faucet and unfortunately due to the Chyna virus ordering and shipping times are drastically longer than normal but the gentleman behind the counter knew exactly what I needed and made a photocopy of the parts diagram and luckily I was able to order on Amazon and get the part the next day. They didn’t get a sale(no fault of their own) but they definitely made a client. Thanks gents!”
“I need a tiller and a to z stop renting so I called Home Depot and they had what I needed so thanks to Home Depot I was able to do my garden and return it the same day”
“Great place to pick up
No overnight parking
Staff Very nice
Assigned a door/dock area, drop trailer and pull out and wait. They knock on your door when done so you can head into office for paperwork. The whole process took about an hour. Plenty of space to maneuver.”
6AM - 8PM
955 N Randall Rd, Elgin
Hardware Stores
“I need a tiller and a to z stop renting so I called Home Depot and they had what I needed so thanks to Home Depot I was able to do my garden and return it the same day”
“I need a tiller and a to z stop renting so I called Home Depot and they had what I needed so thanks to Home Depot I was able to do my garden and return it the same day”
“I went to Home Depot to get some information on a sander. I received no help after waiting for someone in isle 13/14. That’s when I decided to go to Lowe’s. Tim helped me right away and answered all my questions! He took his time and gave me valuable knowledge. As a 29 year old female who just purchased a home.. THANK YOU TIM!”
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“This place is the best. I have the Inside Track membership and utilize its perks. The selection of items changes and I feel the value and quality are an excellent value. I've talked to the manager several times and he's a super nice guy”