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1:30 - 4:30PM 8:30AM - 12:30PM
57 Railroad Street, Gilberts
Post Offices
“Thank you to Patty! She came out to bring my parents their mail and medicine instead of letting it sit at the post office until after the holiday.
I was still in AZ but my mother met her at the door and told me she was pleasant and apologized for the mistake.
Keep it up!”
“What a great post office! Parul provided excellent information to help me with my complicated questions! Thank you Parul. I will definitely be back and I recommend the post office to everyone.”
“I thought I just left a review. I might have put it not posted it on the wrong site. Damn.
But here's the best I can recollect what I said is that;
I like the Crystal Lake Post Office more than most.
The folks there make the place work. They're all all very helpful, polite, cheerful most the time. Of course everybody can't be perfect.
The place is nice and bride's got a lot of Windows. You just feel welcome and comfortable and you get in and out as quickly as you can. There's also kiosk to help you out self-help kiosk.
So shout out to the Crystal Lake Post Office. They're doing a great job. Keep it up!”
8:30AM - 5:30PM
801 Algonquin Rd, Algonquin
Post Offices
“I don't think many of these negative reviews are warranted. I have gotten very good and friendly service. Occasional mishaps happen but they are always helpful in getting them resolved.”
“This is by far the best postal service location I’ve ever frequented and am grateful it’s in our hometown. The staff are friendly, helpful, efficient, and fast. As a result, there are hardly ever any lines, but if there are a couple of people in line, you’re usually waited on in under a few minutes.”
“I recently moved to this area and whenever I go to this post office there is only 1 lady working at the front all by herself! my father used to work in the post office & their job is super hard so therefore we should be supportive for all the postal workers who are working and treat them with respect.”
“I love this post office and the folks who work here. I live in St Charles and go out of my way to come here; the St Charles post office is horrendous, they close during the afternoon when they want, they are rude and take forever even when dropping a simple package. Porsche and Brian are always friendly and helpful every time I come in to drop off items-which I do weekly.”
“Pernice is amazing ! She provided me the best customer service and went above and beyond for me. She helped me fill out my documents (without knowing I forgot my glasses). She really made my day.”
“I went to the post office one fine sunny day,
To mail a letter that would arrive in two days,
There wasn't a line and the service was quick,
The postal worker was friendly with the envelope he picked...
In and out swiftly, not a moment to dread,
No grumbles, no sighs, just good cheer instead,
If mailing brings joy, then this place leads the way,
I will gladly return on another fine day!”
“While I read all the reviews for this post office, I have to laugh.
I see so many complaints about the employees.
I go there frequently and have never had an issue with any employees. They are always very courteous to me. Sometimes when I am in a hurry and there is a longer line, I will use the self-service station. No one showed me how to use it. It walks you through menus as to what is needed. Weighs the package and gives you shipping options.
The employees here do not deliver your mail. They take your prepackaged items to assist with postage; how much it will cost for your different options.
They are not Packaging experts. They are not trained in how to package your items. (that I am aware of) They are there to assist you with the options for shipping and postage.
Assuming most people would know who, the package is being shipped to and where they live for the return address. But reading some reviews it is quite questionable to me the common knowledge to ship a letter or package. Who you are and who it is going to.
Go to Youtube:
Search: how to mail a package at the post office.
There are many videos to help if you do not know how to send a package or letter.
I have never done their job. I can see sometimes they are doing other things than assisting customers. Does this mean they need to stop their jobs tasks?
For just one week try to put yourself in their place.
I do work in customer service and would like to believe that I do a very good job. Unfortunately, I/you cannot please everyone.
There are rules and regulations at USPS. They are doing their best to assist all customers.
Please give them a break and be kind. kindness is contagious”
2:30 - 4:30PM 8:30AM - 1:30PM
1420 E Algonquin Rd, Algonquin
Post Offices
“Linda is always helpful with answering questions I have about shipping. She speaks with knowledge and makes it simple to understand my needs when shipping. She always says hi and greets you with a smile. I come to this location daily and never have I felt uncomfortable stepping into this location as I have in others. I just want to thank her for all the hard work she puts in day in and day out. Definitely a gem at this location.”
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“I highly recommend this post office. Ms. Mwangu was very kind, helpful, and professional. She explained everything clearly and made my visit fast and pleasant. Thank you so much for your excellent service!”