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“Did a couple projects at my parents home around the area. I came here for a few items, a few times hahah. In the same day, myself or my mom came here 4 times for parts or tools. We came for outlets, pliers, and some other small miscellaneous electrical related items. Also, Joe at the help desk was extremely helpful. He asked questions that helped me remember my list of supplies, and better understand the project I was working on so he could be of even better assistance. All to say, we got everything done that day, and the Whitmore Ace helped us to do exactly that. Thanks again Joe.”
“Always outstanding customer service and staff provide a great family type environment and helpful for your needs and satisfaction. Staff helpful and like you are visiting your aunt or uncle or cousins at the local store.
Good selection of items and lots of unique stuff for overall gift giving.
Nice location.
Nice shopping experience.
Thanks.”
“I seldom give 5-star reviews, but the Ace Hardware in Lombard truly deserves it. From the moment you walk into the store, you're met with a well-organized layout, making it easy to find what you need among their vast selection of hardware, tools, and home improvement supplies. The staff here is exceptionally friendly and knowledgeable, always ready to offer advice and assistance with a smile.
The store is conveniently located at 837 Westmore Meyers Road in the Eastgate Shopping Center, making it an easy stop for residents of Lombard and the surrounding areas. Whether you're looking for paint, plumbing supplies, or gardening tools, Ace Hardware has you covered with high-quality products and fair prices.
What sets this Ace Hardware apart is the personalized service. Unlike big-box stores, you feel like a valued customer, and the employees often go above and beyond to ensure you find exactly what you need. It's refreshing to visit a store where the staff is genuinely helpful and engaged.
Overall, Ace Hardware in Lombard is a standout in terms of organization, product range, and customer service, making it a top choice for anyone in need of hardware or home improvement supplies.”
“Not the cheapest spot depending on what you're getting, but the employees tend to be really helpful and nice, and it's definitely a good place if you need a really particular part (such as when our hose valve kept leaking). We usually come in for propane for our business—you can get both tanks and refills here. We are part of their rewards program so we're always getting coupons sent to us. Love perusing the garden center, good plant selection during that season.”
“Love the ability to select individual nuts; bolts and screws and get exactly the number I need.
Also - very friendly and helpful staff - always greet me when I arrive and will ask if I need help or where to find stuff”
“I am a manager for a business down the street from this location. I choose to give our business to Ace because of the staff on duty. Leslie has been AMAZING at helping me out. The customer service I’ve gotten has been unmatched. Thank you to the management of this store and a special thank you to Leslie for always helping me out. Everyone at this location has been fantastic.”
“The manager, Rob, was super resourceful and was able to help me with everything I needed! All of the employees in the store were also super nice too. Anytime you walked by an employee they either offered to help or commented to have a great rest of the day. Nice to have a hardware store like this in the area.”
“My Business has used Miller Ace for 29 years.They always have whatever we need for the maintenance and operation of our shop.Always helpful, always nice to see familiar faces like Leslie back in the day and Maria.Our “go to” hardware store.”
“I walk in to browse, and I walk out with a cart full of product. Prices are great and the quality of the tools is impressive when compared to the name brand items. If you don't find what you're looking for here, take another look - it's there.
And - the customer service is great. Very helpful and pleasant store employees.”
“Great place for all of your household needs, as well as tools, plenty of grills of all sizes and types. Staff is always around and ready to help for any project you take on. Very helpful. I couldn't find any help at the big box stores.”
“I needed help! With my purchase.
I was helped !!
Was so satisfied with the customer service, I went back and purchased another item I was going to get at another store.
Thanks for hiring the best employees!!”
“I love going to Harbor Freight. Been shopping there for many years. Current status of my experiences...Went to go buy 2 things and they were out of both. I went ahead and ordered one and will wait to buy the other. However, every time I have been there, 3-4 times over the last 3-4 months, they have never had it in stock. I will continue to shop there regardless, as they do have nice prices.”
“I have visited this location a number of times since moving to the area. There is always someone who can help you find what you are looking for or can help you fix something vs completely replacing it. I would recommend starting here for your DIY project”
“This is a newer location, and have always found the items in stock that I’m looking for. I’ve never had to wait in line to check out except once. The store is also kept super duper clean!”
“5 star customer service given by Andrew. Without even being asked he offered to load up my carpet cleaner and did it was a smile. Beyond happy with this, highly recommend this location. Give that kid a raise!!!”
“Recently was in the shop looking to replace a bathtub faucet stem, and it is a very old style, but Robby knew right away and matched it up with a comparable part, which took a lot of fussing and searching off me!!! This was a huge relief as I needed that part to work right away, and it did! I tried to review this on the Ace website, but why on earth does that option expire in 72 hours???”
“All the employees are quick, helpful and knowledgeable. I brought in a pair of faucet cartridges and before I could say anything he had the correct replacements in hand. The same guy walked me through a dishwasher hookup as well when I was unsure of what PVC parts I needed for it to work. See attached pictures for a before and after.”
“I’ve been here several times for various home improvement items, garden tools or plants, and even cleaning products (better prices than Amazon!) and this last time I was really impressed by how helpful Scott was in lumber. He helped me find exactly what I needed, even found an alternative option for a 2 x 2 I needed in cedar, and made the cuts for me perfectly. I really appreciated it and my potato box I’m making is coming along nicely. Thanks again!”
“I was truly impressed by Gus and the entire service department. They recently serviced my CMC 83 HD track lift. They performed a very thorough inspection and completed necessary repairs quickly and competently, and at reasonable expense. Communication was excellent throughout the process. Highly recommend them for aerial lift service and repair.
Jacob G
Townline Timber Services”
“Thanks for letting me in just as you were closing. Myself and the person right after me literally needed something quick - like for real, quick. I was in and out with my yard waste stickers in seconds. Thanks to the closing crew tonight for extending some kindness in your judgment to open your (almost) locked door for me.”
“Excellent product with good quality and good prices and employees very helpful 10/10! The only bad thing is the rebait that you have to mail the receipts and I would like it if it were to be like Walgreens app, everyone having their account and their saving rewards in the app and could use them anytime!”
“I've shopped at Naperville Ace Hardware for years, and it's a consistently great experience. The store is always clean and well-organized, and the staff is friendly, knowledgeable, and always ready to help you find exactly what you need.
What really makes this place special for me are the memories. I remember coming here as a kid and being so excited to see their pet monkey! It's those unique, charming details that make a local hardware store feel like part of the community. It's more than just a place to buy tools; it's a place with character and great service. I highly recommend it!”
“Really helpful employees. I called ahead and someone answered the phone on the 2nd ring! Felix was able to answer my question. I went to the store and was greeted by the cashier and helped right away. Ace is the place!!”
“Did a fantastic job tuning up and repairing my mower and chainsaw, very competitive pricing. I also bought a Stihl leaf blower I’m very happy with. Scott is a very nice and knowledgeable man.”
“Receptionist very helpful - put me immediately in the section of the store where I found the type of faucet I was trying to replace.
Chad Fuko - very professional, knew his product thoroughly. Chad took one look at my faucet picture and said “Devonshire - $381.29” I never thought I was going to find my 16-year old faucet. Chad nailed it in 1 minute. Two forms filled out via email, and I had my faucet - and a very happy wife. Doesn’t get any better than that.”
“Friendly and helpful staff. Convenient location. The staff have excellent listening skills and take the time to understand your need before they make a recommendation. They have earned "shop locally" loyalty.”
“Great service , great lumber, great trim. People that know their business. Who can ask for anything more. Okay , one more. Great prices on quality materials.”
“Update: I’d like to update my previous review for Carlson Glass and Mirror. The repair took quite a while—two weeks for a small mirror—but the quality of the work and the price were absolutely amazing. I really appreciate this small business for their excellent craftsmanship. However, I believe they could speed up the process, and I would have been willing to pay extra for faster service. Overall, my experience was good, aside from the lengthy turnaround time.”
“Ebel's has been a staple hardware store in South Elmhurst for decades. Some things may be priced higher than your big warehouse type stores, but what I prefer about Ebel's is there is always an employee easy to find that will assist or direct you to your needs. This is a huge time saving bonus that I appreciate and will likely always pick them over the big warehouse businesses I like to avoid.”
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“I love going to Ace hardware you can go there and if you have a part that doesn't exist every time I've been there they have helped you figure out a part that you can use to make your project work”