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“Prompt and friendly service. Attention to detail and providing options to meet our needs. Listened to each of us and responded with good information to help us make a decision.”
“We look forward, gleefully, to a future of perfect comfort and sleep after buying a new bed/base/2 pillows and protective, waterproof fitted sheet from Anna at Mattress Firm. We feel we were led to this mattress store closer to us than any with a wide selection of products on a clean, tidy and comfortable showroom floor. We met a friendly, knowledgeable and patient salesperson, Anna, who was warm, honest and professional. She is a delight to know and answers every question you might have. We are excited to be getting our new mattress and base delivery just 1-2 days after we purchased it! It is no wonder Mattress Firm (Oakbrook) earned a Best of 2026 award and a 9.7 Star rating for its trustworthy faculty, excellence and integrity. My husband and I will definitely recommend Mattress Firm (Oakbrook) to all our family and friends!”
“Needed new queen mattress for our guest room. Store associate was very helpful sand helped me to find a good mattress within my budget. I'd recommend Mattress Firm to friends and relatives.”
“Good morning
Yesterday we visited two locations … at the first one we had an unpleasant experience so we left, still wanted to purchase a mattress we decided to try another location. The second location we met Roger, totally different personality, pleasant, no pressure, helpful and respectful.
Needless to say I purchase the mattress I wanted .
Thank you for hiring Roger…. Also I wish no harm to the other sales person, but maybe additional training on how to teach customer.
Thank you
Enjoy your day”
“The manger Wallid at the willowbrook location was insanely helpful and understanding of my situation and gave me a an amazing deal on a very nice mattress. I would definetly recommend this store to my people and come back in the future!”
“The staff is very friendly and knowledgeable. The bed frame I got was not as I expected and Jorge worked with me to satisfactorily rectify my issue. The delivery was good. They sent me notice when they were on their way and were very respectful of my home. I would recommend this store to my friends.”
“This place cares about their customers.
Had a bad experience with a Macys bed and this place came in with a better bed solution and delivery. Love the personal touch with a real human. Can’t say enough good things about this company.”
“From the moment I walked into the store, the purchase and delivery, everything was absolutely perfect! Shout out to Ron for making me feel comfortable in my purchase! He is super knowledgeable about furniture, and price points—it wasn’t an overly pushy or complicated experience. Then this morning (12/20) their delivery team was prompt, FAST, and super professional! I’ll be back to make another purchase soon from this particular store soon!”
“Cabe was extremely helpful in finding the right refrigerator that fit the opening in my kitchen and explaining the process for the install and removal of my old fridge.”
“I had a great experience with mattress firm at the Addison Illinois location. They were extremely helpful. I highly recommend anyone looking for a mattress in the northwest suburbs of Chicago to hit up the Addison location. The guy was honest and direct to the point. He made shopping for a mattress very informative and easy.”
“Rudy was phenomenal to work with. We had some prior knowledge of the product before stepping through the door as current owners of one, and although we ended up working with his manager, Awab, when we returned to purchase as Rudy was with another customer, it was Rudy and his transparency,
knowledge, and no pressure approach that sold us. The beds are great, everyone knows that, but for an enjoyable sales experience, make a visit.”
“Went in looking to try some of the mattresses I've seen online. Patrick and Parker(i think) both helped on my multiple visits and eventually I settled on a bear mattress and an adjustable base. Patrick allowed me to have it delivered there as I was moving and even helped load it up when I picked it up. 10 days in and having great sleep. Thanks!”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“Great Mattress! Was having a problem sleeping and went into the store. Bought a mattress after laying on many. But when I got it delivered it felt a little firmer than I wanted
Needed to be made softer and Erin came out during the busy Christmas Season and made it better.
Great service!
If you are looking for a mattress
See Erin at Verlo!”
“La Peli Roja is super attentive, she is very patient with me because I couldn't make up my mind and the delivery is excellent on time. I recommend them to ?.”
11AM - 6PM
740 Illinois Rte 59 #100, Aurora
Mattress Stores
“Shaza Tanveer was professional and very helpful. She listened, and provided suggestions and advice based on our needs as customers. We ended up happy with our purchase. Thank you!”
“I had a great experience at Mattress Firm thanks to Thomas. He was incredibly helpful, knowledgeable, and patient throughout the entire process. Thomas took the time to understand what I was looking for and made sure I felt comfortable and confident in my decision without any pressure. The store was welcoming, and the overall experience was smooth and stress-free. I truly appreciate the excellent customer service and would highly recommend Thomas and Mattress Firm to anyone looking for a new mattress.”
“Eden was amazing! She did a great job of giving us pricing and breaking it all down for us in great detail! I will definitely be going back to see her in a few weeks for our second room. Thank you Eden for making this a great experience for us.”
“I believe I found the perfect matress for me. At a great price, too!
A friend and myself went to Hasseless matress 1st. We tried out all kinds. We then came to Matress Firm annd met Paul. Paul was very kind and patient while we tried out some of the same and other brands. He was very informative and helpful with coming to a final decision. I think it was more helpful to talk to a sales person. As we found out about quality, guarantees, tryout periods and return policies, it became an easy decision. Thanks for your time and help Paul!!”
“Purchased a mattress with the assistance of Camila, one of Saatva's sales staff. Both her product knowledge and guidance in helping us choose the correct mattress were excellent. I strongly encourage anyone looking for a Saatva mattress to reach out to Camila.”
11AM - 6PM
7570 Barrington Rd, Hanover Park
Mattress Stores
“We were very pleased with the great service we received from Nick. Nick was very personable, confident, knowledgeable, understanding, patient, professional, and very customer service oriented.
From the moment we arrived, we felt comfortable with him. He provided us with the most suitable options and he was not a pushy salesman. He wanted us to be happy and confident with the mattress we chose. We highly recommend Nick because he truly cares and he provides great customer service. Well done Nick!”
“Honestly, this place lives up to its name — Discount Mattress.
The owner Mr. Hill might come across as a bit cool at first, but you quickly realize he’s very genuine. No sales pressure, no fancy talk — just straightforward, honest pricing and solid recommendations that actually fit your needs.
What I really appreciated was how real everything felt. They focus on giving you good value instead of trying to upsell you. It made the whole experience simple and stress-free.
Also, the assistant was incredibly kind and pleasant, which made the whole visit even more enjoyable.
If you’re looking for a fair deal and an honest buying experience, this is definitely a place you can trust. Highly recommend!??”
“Working with Joseph was as easy as it gets, he was kind and helpful even with out of state delivery! I will never be using another mattress store. Highly recommend!”
“Our salesperson, Benjamin, was amazing and very knowledgeable about the Speed Queen washing machine we came to look at. He made it a very pleasant experience for my husband and I.”
11AM - 6PM
336 W Army Trail Rd, Bloomingdale
Mattress Stores
“We had an excellent experience with Paul at the Schaumburg store. Paul was kind and took the time to explain the difference between the mattresses we were interested in. Thank you Paul great customer service!”
“My husband and I purchased a sofa in March, 2026. Our sales person, Kaila was excellent! She helped us pick out the firmness of the cushions, the firmness of the back of the couch the material for the couch the material for the pillows with such ease. It could not have been a more enjoyable experience so we just wanted to say thank you.
Don & Liz Giesel”
“Great customer service. We were shown different options and suggestions for what our needs were.
Heather was amazing.
We would definitely recommend this store.”
“Good experience sales lady directed us to the area. We were looking for furniture and let us browse until we found something.
She was a pleasure to deal with and made the sale”
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“Good selection of mattresses in all price ranges. Trystan was knowledgeable and helpful without being pushy. Mattress will be delivered in 2 days. Great experience from the moment we walked in the door.”