10AM - 6PM
719 Roosevelt Rd, Glen Ellyn“I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.”
10AM - 7PM
6238 Main St, Downers Grove“This was the best customer service I've ever experienced anywhere. Alex, is it unbelievable employee? You should cherish her and she just goes above and beyond the Call of Duty and she figured out how to activate my phone, which was extremely difficult due to the new technology. And she deserves a lot”
“Lars was fantastic.He got my text so I could receive them again. When I changed to the new plan I could Not receive. He was so patient with me and friendly. I can't say enough about him. He's been great. I will only see him. Thank you Lars.Lee Manzuk”
10AM - 6PM
177 IL-83, Elmhurst“The two associates I worked with were fantastic. Paul on the first day, and Derrick on the day I had the repairs performed. Knowledgeable and engaged. It is not often you run into young customer service reps in retail that are as switched on as these two. They are truly a credit to the company. They deserve raises!! I was given options, the explanations were clear and concise and honest. The additional battery replacement I was offered was also at a discount since I was there to have the earpiece speaker replaced or cleaned. It turned out a cleaning was all it needed. That kept the price down. In less than 24 hours I referred two people. I had been referred myself by my tenant.Do yourself a favour.... do NOT consider anyone else for your repairs.Now, about those raises....... :-)”
“Eddy has helped me set up my phone when it was being dysfunctional. I tried calling the help center which didn’t help at all and they ended up screwing up both my phone. I walked in and he helped me set it up in 2 seconds. Time is money so he saved my time in order for me to make more money.”
“Patrice and Ninfa S addressed my problem and helped me find a solution for my iPhone in record time. I appreciate their thorough assessment and problem solving skills.”
11AM - 6:30PM
621 W North Ave, Villa Park“I had the pleasure of working with Ehsan today at TechStreet. I went in to try and purchase a slightly used MacBook. He was very knowledgeable and helpful when going over the options and pros and cons of each model. I was very happy with the purchase and experience. I would highly recommend.”
10AM - 6PM
1440 Lake St, Roselle“This store is awesome I needed a new phone. Elliott set everything up helped get what I needed. Thought I’d be there long but I was in and out. Best phone buying experience I’ve had.”
10AM - 4PM
1661 North Illinois Rte 59, Naperville“Very pleased with the excellent customer service at this Naperville location. My Samsung Galaxy S22 had a loose charging port. No matter which cable I inserted, they all came loose. Though his location is not nearby, I pass it often to a job site and after reading many good reviews, I decided to giver it a try. The technician was very courteous (forgot his name). If I could wait 15-20 minutes, he would let me know if the USB C connector could be fixed (loose solder connection) or needed to be replaced. He took it apart and found the retaining clip out of alignment, fixed it on the spot and charged me the $85 for his service. He could have claimed it required a new connector, order it, and charge me far more. I would not have know any better. Instead he performed professional service and charged the lower going rate. And it connects perfectly and charges very well again. Technical expertise, honesty, courteous customer service. I will refer this location to family and friends. John Lorens”
“George at your Elk Grove Verizon Store was an excellent representative for your company. He provided us with outstanding customer service. Not only was he very knowledgeable but also demonstrated professionalism. Both my husband & I upgraded our iPhones to the iPhone 15. We couldn’t have been more pleased with the service we received.”
“Customer service at this location was excellent. I had several questions about my account and trying to decide what to do and Gabriel was exceptionally knowledgeable and helpful, thanks so much!”
“We came to this Verizon store for a sim Issue and We met Islah and he was very helpful and he gave us a best deal due to which we got ourselves phones, tablets and watches.Had a Great time with Islah and we Saved a lot on our purchase.”
9AM - 7PM
34 E 1st St, Hinsdale“Just got home internet from this Verizon and Kendrick is the one who helped me out. He was awesome! Very knowledgeable and patient about the whole process, if you go here definitely go to him. 10/10!”
10AM - 7PM
2210 N Main St, Wheaton“I came to Verizon to upgrade my phone. Eric (Kane) was very informative about my options and let me know the current promotions. He also helped me stay within a payment plan than worked for me. The switch was seamless and the discount on accessories reasonable. During the wait, Eric (Kane) was very personable and efficient. I was out of there quickly and left a happy customer! Thanks!”
10AM - 5PM
568 Main St, West Chicago“I had a good experience with Kassy, such a great worker and good customer service. She helped me with changing my phone agency and was telling me everything about the changes and what Metro had to offer me as a new client with them. Now me my wife and in law are happy with our phone service so far. Thank you Kassy and keep doing what you do to make your customers happy!”
10AM - 6PM
27w245 North Ave, West Chicago“Great knowledge of plans and devices, attentive to detail and beyond helpful very professional and over all a phenomenal experience, want to in particular thank Beto very grateful for his time and help, strongly suggest coming to this store!”
“Mariah was patient and fantastic to work with as we worked together on a challenge! I’ve stopped in twice recently, and both people were knowledgeable and truly helpful!”
10AM - 6PM
127 E Roosevelt Rd, Lombard“Highly recommend this store. Had a cracked screen on my iPhone replaced. My phone was a struggle to charge because of the dust and accumulated filth. Syed disassembled and cleaned my phone. Suggested a case upgrade which I purchased as well. Great service and fix for a fair price. Phone looks and behaves like new. Thanks Syed!”
“Yaz and Jessica are awesome. They did a great job same day replacing my phone screen and were much more reasonable than anywhere else. Suppprt small businesses especially ones run by awesome people.”
10AM - 7PM
1999 75th St, Woodridge“Went into get my daughter a iPhone for her birthday and akhil was wonderful in helping me out way to keep him wonderful experience and it was easy he was very patient”
“We had a pleasant and expedited experience with Josh. He was patient, detailed and pleasant. He understood our needs and steered us in the direction that’s most beneficial”
“Went into the store to get info for new phone. Eric Reyes was fabulous. Was very informative and since we are older people he really explained every slowly and clearlyBest consultant ever.”
10AM - 7PM
2180 W Lake St, Hanover Park“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
9:30AM - 7:30PM
821 E Roosevelt Rd, Lombard“I had a great experience with Megan. She helped me bring over my contacts and fix my email and phone settings. She was very thorough in explaining why my phone didn't port properly when I came in earlier. Thank you! Great job!”
10AM - 7PM
659 S Sutton Rd, Streamwood“This story service is amazing. They resolved any issues without any delay. I am very happy with service and support and products. I recommend everyone this store. Julian is very good and knowledgeable person working over there and he helps with any issues or problems.”
“Victor was great at explaining the deals and promotions while also taking into account my need for a lower bill. I will definitely be coming back to downers grove for all my phone needs!”
“WOW! Sam gave us terrific service. He communicated promptly, and did exact what needed to be done to fix my cracked screen.I got a new case, a screen protector, and a warranty, all for a very reasonable price.Highly recommended.Thanks, Sam & Always Cellular.”
“I made a call to ask a few questions on my family plan and the lady was super friendly and patient! She answered all my questions and I was able to add my daughter to my family plan at a great deal!”
10AM - 7PM
260 Danada Square W, Wheaton“Marcus was honestly incredible. I have never had better service at an AT&T store. He turned what might have been a long and frustrating process into a seamless and painless one, porting a number and setting up my phone literally in less than 5 minutes. I was amazed and delighted.”
“Raven did an absolutely amazing job in helping me get my phone service transferred and everything up and running quickly and efficiently in record time! Will be back!”