“I’ve rarely had issues with customer service, but my experience today around 1:30 PM was deeply disappointing. The cashier I interacted with was visibly impatient and spoke to me in a rude and dismissive tone regarding my method of payment. She did not acknowledge my polite greeting, which immediately set an uncomfortable tone. As a Muslim woman who wears hijab, the interaction felt influenced by implicit bias toward my identity and intersectionality. Being treated differently based on appearance or background is unacceptable, and no customer should feel uncomfortable or disrespected in this way. This experience was distressing enough that I now feel hesitant to use non–self-checkout lanes. I hope management takes this feedback seriously and reinforces expectations around professionalism, cultural sensitivity, and respectful treatment of all customers. Other than this one experience I have nothing but great feedback to give for the past four and a half years shopping at this Target location!”
“Jeff was great to work with. No pressure. He was patient and addressed any questions or concerns we had. We are happy with our deck furniture purchase. Delivery men were courteous and efficient.”
“Just like any other TJ Maxx, if you have time to hunt and search, you may find good deals. Not too of the line but good quality, on line is always a better variety”
“Kohl's has a great associate that work at the Sephora makeup counter. She was very knowledgeable & assisted me in locating the perfect shade of matte lipstick by Lancome 274 French tea, it looks beautiful on me!”
“Price wise it's not bad for most things. That's if you can find a price. Some of the pricing wasn't readily viewable. The atmosphere of the store was nice reminding a bit of a lodge without the wood everywhere. Now the real issue I had was outdoor. While the store can give off a Ross vibe, my concern wasn't marketing strategy but looking for outdoor stuff. It felt hodgepodge and clustered. More like accessories than actual stuff I'd use as an avid outdoorsman. They did have a few things I liked but in comparison to bulk of this section I'd say 15%. And then as the store pushes the outdoor marketing, I felt like the pet section was bigger and had more to offer. I think with a little more clearer organization and a aisle or three expansion in outdoors, this would be a well rounded store. As it is right now it's more of a toe dippers introduction into outdoor adventures as seen on family TV. But for what it is and reasonably priced I can see the family oriented market being satiated for a while.”
“I like Kohl's!! They've Got Really good things for reasonable prices!!! Plus I love Homeworx candles by Harry Slatkin!!! Beautiful scents with good prices especially when they're on sale.”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“Mary A. is a fragrance expert and helped me tremendously. I found Parfums De Marley Carlisle and Percival eau de Parfums that are fantastic. Her excellent knowledge and communication with sincere passion is the reason I will be purchasing my fragrances from Nordstrom moving forward.”
“Taqveem was really nice and patient and helpful. It's a great feeling when someone is helpful kind and will help you decide on a pair of shoes when you are confuse and can't make up your mind.So having a sales person like Taqveem helping you it makes a great experience! Thank you for being an awesome sales lady!!!!?”
“I had a wonderful shopping experience thanks to Shivani. From the moment I walked in, she was friendly, professional, and genuinely focused on helping me find exactly what I needed. She took the time to understand my preferences, offered great recommendations, and made the entire experience enjoyable and stress-free. Her attention to detail, patience, and exceptional customer service truly stood out. Shivani went above and beyond to ensure I was happy with my purchase. Nordstrom is fortunate to have such a dedicated and talented team member. I highly recommend asking for Shivani if you’re shopping at Nordstrom!””
“This Meijer is huge and I've never seen it busy, even on the weekends! The grocery side of the store can get a little busy but the center household/clothing section and the home improvement section on the other side is always empty. If you walk around for long enough you'll start finding the secret clearance sections!”
“Amazing selection of decorations and pots. It reminds me Garden Ridge before it was bought out by The Home Store. The prices are 10/10. Employees were very nice and welcoming.”
“Quality store with great prices and truly impressive sales. The staff is exceptional knowledgeable, attentive, and consistently professional. Matthew, in particular, is phenomenal. He goes above and beyond to ensure you’re treated with respect and that you have everything you need before you leave. A great store all around.”
“Love this store who is a great hunting experience I find lots of Bargains I especially like their active wear and their pajama sets employees are very nice and helpful”
“Stopped in for an Amazon return, line was long with people, only one girl working the returns, she knocked them all out and I didn't wait more than 6min. Quick and easy! Even picked up a new shirt with the coupon before walking out. Thanks”
“⭐⭐⭐⭐⭐ Exceptional Service from Anna W! I had such a wonderful experience at Nordstrom Rack thanks to Anna W in the fitting room area. She was incredibly friendly, professional, and attentive from the moment I arrived. Anna went above and beyond to help me stay organized, check for different sizes, and make sure I had everything I needed during my shopping experience. Her positive attitude, patience, and genuine willingness to help made a huge difference and turned a routine shopping trip into a great one. Employees like Anna are a true asset to Nordstrom Rack. Thank you, Anna, for providing outstanding customer service and making me feel valued as a customer! Highly recommend recognizing Anna W for her excellent work! ⭐⭐⭐⭐⭐”
“I like this store a lot and I bought lots home furnishing items from it. They help me carry a rug to my car before. But today I went to return two items and this staff looked at me and pointed at everything behind him and said, if you can find a spot to put these on that shelf, I will process your return. He wasn’t joking or just trying to be funny. Not nice. He did process my return but why do you have to say that to me. It’s okay to feel overwhelmed but why take it out on me.”
“So… love this store it sells itself…shoes were almost as cheap as tjmaxx… bought close to $200 worth of stuff.. and I don’t feel cheated in anyway…store staff is not there to cater to you and you are free to roam”
“⭐️⭐️⭐️⭐️⭐️ Mia M – Absolutely Outstanding! I just have to recognize Mia M for her incredible service! She was so kind, polite, and attentive to every detail. Even at 7 PM, she was still smiling and full of positive energy, treating everyone with genuine care and respect. Mia M truly went the extra mile to make sure every customer was happy. When I told her how amazing she was, she smiled and said, “I just love my job.” That really says it all! Mia M, you are the best! This was a $10,000,000 service experience — absolutely top-notch! Management should know how lucky they are to have someone like her on the team.”
“I always have a good experience at this location. They had plenty of perfume and toiletries. I was happy to find 2 pair jeans for the price of one. Although the line was long checkout was quick”
“Thank you to the cashier Irena! On 2/16 I took my niece shopping and to what we thought was just a single top, Irena caught that it was a two piece set. I would have been upset if I left and found out I paid a price for two tops and only recieved one. Not only did Irena catch this, she then proceeded to find the matching second top!”
“it’s always nice to visit that store but yeah sometime if the cashier is not nice it doesn’t like it but most of the time I do got nicer people but one time he was a little rude, but it’s OK. You do get a good collection of the furniture and all kind of stuff like you’re not into your stuff and clothing stuff too.”
“I recently visited JCPenney for the first time in many years, and the experience reminded me why in-store shopping still has its own kind of magic. I decided to stop in on Black Friday, mostly out of curiosity, and I was genuinely surprised by how many great deals I found. From clothing to home items, the discounts were impressive, and I ended up picking up far more than I expected simply because the prices were too good to pass up. What stood out most was how enjoyable it felt to actually browse through the store. There’s something refreshing about seeing the merchandise in person, feeling the fabrics, comparing colors, and stumbling across unexpected finds. It’s an experience that clicking buttons online just can’t replicate. Walking through the aisles brought back a bit of nostalgia too—JCPenney has that familiar department-store charm that’s increasingly rare these days. The store was organized, easy to navigate, and the staff was helpful even with the holiday rush. Instead of dealing with shipping delays or guessing how something will look when it arrives, I left with everything I wanted right away. Overall, my return to JCPenney was a pleasant surprise, filled with great deals and the simple enjoyment of shopping the old-fashioned way. It definitely won me back.”
“This Macy’s has always been one of my favorite stores at Woodfield Mall, even dating back to when it was Marshall Field’s. It’s a great anchor store with a wide selection and a layout that makes it easy to spend time browsing. The store is three stories, so you can find a little bit of everything—from clothing and shoes to makeup, handbags, and home goods. I especially love the purse and shoe selection here, which always seems to have a great variety of styles. One of my regular stops is the Clinique counter. It’s my go-to for skincare products, and I’ve always had good experiences there when shopping for face care. The only small downside is that the perfume counters can sometimes feel a bit pushy, but that’s fairly typical for most department stores. It doesn’t take away from the overall experience. Overall, this Macy’s location has a great selection, plenty to explore, and it’s always a store I enjoy visiting when I’m at Woodfield Mall.”
“This one is more chill that the other ones since it’s not a combo with tjmaxx. I like it there and the workers are nice. Less of a selection though since it is slightly smaller.”
“Good value for money if you are looking for branded stuff here. The quality and prices for items on sale here are similar to what you would get at Burrington. Rack after rack of clothes.”
“The store is great, I really like it, but the opening hours are not true. I went there today and it turned out that it works until 8 pm, not until 9:30 pm, so it's better to correct the hours and tell customers that the store works until 8 on Sundays. I went in for 10 minutes and left. The employees politely apologized and asked me to leave. ???”
“This may be my favorite Ross in the state of IL. I was in the area temporarily, and this is the most organized, clean, & well stocked Ross I have seen on this side of the river. I would love to come back! I also appreciate the shoe section, size 8.5-9 had plenty of options. I was impressed! Employees are nice too. I should note I went in the evening on a rainy weeknight, so it wasn’t crowded.”
“Never been here before I thought they were just a grocery store but they are more like Walmart with a variety of other things to purchase including clothing, I thought the store was well laid out and the produce was excellent.”
“Kohl’s is a great place for men’s and women’s clothing and especially children’s you always wanna wait till there is a sale maybe once a month for about a week there’s a 30% sale if you have their credit card you get another 10% and then they do something that’s kind of silly but as long as you know what it is, then you’ll get it right they give you something called Kohl’s cash. They usually give $10 for every 50 that you spend But during the period of time that you can spend it which is usually only a week or sometimes 10 days they don’t have any sale so the sale is that you get to use the Kohl’s cash so like a store employee or manager told me one time what Kohl’s cash really is is just a sale done in a different Way.”
The Cincinnati-based supermarket giant will open about 110 new stores in fast-growing markets by 2029 and introduce three updated store formats, executives told investors Oct. 20 at the company’s Investor Update in New York. Kroger already runs about 2,700 stores in 35 states. The formats come in three sizes, a bit like small, medium and large, matched to each market. Mary Ellen Adcock, Kroger’s executive vice president and chief merchant and marketing officer, walked through the lineup.
Walmart shoppers want a head start on the holidays, and money explains a lot of it. Some 44% of respondents call affording the holidays their top stressor, and 61% say holiday costs shape their shopping mood. Asked what would make the season easier, 70% picked lower prices and 57% picked more deals and promotions. Convenience ranks lower: 30% want one-stop shopping across categories, and 20% want faster delivery.
Target is rolling out its most ambitious store overhaul in more than ten years, with plans to remodel over 130 locations and open 30 new stores across the country this year. The retailer is also putting money into supply chain technology upgrades to keep pace with how shoppers buy today.
Aldi is celebrating its 50th anniversary in the United States with an ambitious plan to open more than 180 new stores across 31 states in 2026, pushing its footprint closer to 3,200 stores by the end of 2028.
Target has transformed its SoHo location into an immersive, 26,000-square-foot concept store that puts style and design front and center. The two-level Manhattan store has been reimagined as a "one-of-a-kind concept store where everyday shopping meets play, discovery and style," featuring curated collections from influencers and celebrities, seasonal merchandise drops, and a constantly changing product lineup to keep up with the latest trends.
