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“I’ve rarely had issues with customer service, but my experience today around 1:30 PM was deeply disappointing. The cashier I interacted with was visibly impatient and spoke to me in a rude and dismissive tone regarding my method of payment. She did not acknowledge my polite greeting, which immediately set an uncomfortable tone.
As a Muslim woman who wears hijab, the interaction felt influenced by implicit bias toward my identity and intersectionality. Being treated differently based on appearance or background is unacceptable, and no customer should feel uncomfortable or disrespected in this way.
This experience was distressing enough that I now feel hesitant to use non–self-checkout lanes. I hope management takes this feedback seriously and reinforces expectations around professionalism, cultural sensitivity, and respectful treatment of all customers.
Other than this one experience I have nothing but great feedback to give for the past four and a half years shopping at this Target location!”
“Purchased a Springfree trampoline and the entire process was easy. We went to the Carol Stream location, where I was able to see the trampoline and my kids were able to test it out. There was no pressure to buy and the order process was easy. It was delivered and installed quickly and efficiently.”
9:30AM - 9:30PM
1540 Golf Rd, Schaumburg
Department Stores
“Just like any other TJ Maxx, if you have time to hunt and search, you may find good deals. Not too of the line but good quality, on line is always a better variety”
9:30AM - 9:30PM
95 Danada Square E, Wheaton
Department Stores
“Price wise it's not bad for most things. That's if you can find a price. Some of the pricing wasn't readily viewable. The atmosphere of the store was nice reminding a bit of a lodge without the wood everywhere. Now the real issue I had was outdoor.
While the store can give off a Ross vibe, my concern wasn't marketing strategy but looking for outdoor stuff. It felt hodgepodge and clustered. More like accessories than actual stuff I'd use as an avid outdoorsman. They did have a few things I liked but in comparison to bulk of this section I'd say 15%. And then as the store pushes the outdoor marketing, I felt like the pet section was bigger and had more to offer.
I think with a little more clearer organization and a aisle or three expansion in outdoors, this would be a well rounded store. As it is right now it's more of a toe dippers introduction into outdoor adventures as seen on family TV. But for what it is and reasonably priced I can see the family oriented market being satiated for a while.”
9AM - 10PM
303 IL-83, Elmhurst
Department Stores
“Kohl's has a great associate that work at the Sephora makeup counter. She was very knowledgeable & assisted me in locating the perfect shade of matte lipstick by Lancome 274 French tea, it looks beautiful on me!”
“I like Kohl's!! They've Got Really good things for reasonable prices!!! Plus I love Homeworx candles by Harry Slatkin!!! Beautiful scents with good prices especially when they're on sale.”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“I feel like Macy's has made improvements over the past several years, there was a time when it was a bit of a mess and akin to Kohl's with everything always on sale. It's looking and feeling better now. I did notice on a recent trip that the men's dress clothing section has dramatically decreased - the tie selection isn't what it used to be. On a second recent trip I needed an analog wrist watch that met some very specific requirements and was under $100 and the sales lady in the watch section really stepped up to help, even though it was a small purchase in comparison to most of the other watches there. Not only did she find me exactly what I needed, she provided me with options and double checked the product information online to make sure it met my needs.”
“The retail world is going bonkers, but Nordstrom is holding steady as the classy, well stocked, well staffed, friendly retail store they've been known to be! Great service never goes out of style!”
“I visited from Canada and stopped by Nordstrom Rack in Oakbrook to shop for sunglasses and I must say, it was one of the best experiences I’ve had at any Nordstrom Rack. Tammy was an absolute gem! She helped me pick out the perfect pair with honesty and care, never hesitating to tell me which styles didn’t suit me. Her energy was warm, and her sincerity truly stood out.
A heartfelt thank you as well to Dianna and the manager, Erica, for going the extra mile to make my shopping experience seamless and memorable. As a visitor, I genuinely felt welcomed and valued. God bless you all!”
“This Meijer is huge and I've never seen it busy, even on the weekends! The grocery side of the store can get a little busy but the center household/clothing section and the home improvement section on the other side is always empty. If you walk around for long enough you'll start finding the secret clearance sections!”
“Been a Nordstrom customer for three decades for several reasons, quality products, exceptional service, and generous return policy. Only store that has products where the style and quality that one can not resist purchasing! Great store with high-quality designer merchandise. Spouse's goto store for high-quality makeup. Store associates are always helpful and experienced. Reviewed 8-6-24.”
“Amazing selection of decorations and pots. It reminds me Garden Ridge before it was bought out by The Home Store. The prices are 10/10. Employees were very nice and welcoming.”
“Quality store with great prices and truly impressive sales. The staff is exceptional knowledgeable, attentive, and consistently professional. Matthew, in particular, is phenomenal. He goes above and beyond to ensure you’re treated with respect and that you have everything you need before you leave.
A great store all around.”
“Because I met a beautiful woman there today. A hot Asian ?. Grocery stores, churches, the Great Outdoors, this is where the good 1's hide. This is a good Meijer, too”
“So… love this store it sells itself…shoes were almost as cheap as tjmaxx… bought close to $200 worth of stuff.. and I don’t feel cheated in anyway…store staff is not there to cater to you and you are free to roam”
“Stopped in for an Amazon return, line was long with people, only one girl working the returns, she knocked them all out and I didn't wait more than 6min. Quick and easy! Even picked up a new shirt with the coupon before walking out. Thanks”
9:30AM - 9:30PM
1031 S Sutton Rd, Streamwood
Department Stores
“Love this store who is a great hunting experience I find lots of Bargains I especially like their active wear and their pajama sets employees are very nice and helpful”
9:30AM - 9:30PM
1444 E Golf Rd, Schaumburg
Department Stores
“I like this store a lot and I bought lots home furnishing items from it. They help me carry a rug to my car before.
But today I went to return two items and this staff looked at me and pointed at everything behind him and said, if you can find a spot to put these on that shelf, I will process your return. He wasn’t joking or just trying to be funny. Not nice. He did process my return but why do you have to say that to me. It’s okay to feel overwhelmed but why take it out on me.”
“I always have a good experience at this location. They had plenty of perfume and toiletries. I was happy to find 2 pair jeans for the price of one. Although the line was long checkout was quick”
9:30AM - 9:30PM
19B Golf Center, Hoffman Estates
Department Stores
“⭐️⭐️⭐️⭐️⭐️ Mia M – Absolutely Outstanding!
I just have to recognize Mia M for her incredible service! She was so kind, polite, and attentive to every detail. Even at 7 PM, she was still smiling and full of positive energy, treating everyone with genuine care and respect.
Mia M truly went the extra mile to make sure every customer was happy. When I told her how amazing she was, she smiled and said, “I just love my job.” That really says it all!
Mia M, you are the best! This was a $10,000,000 service experience — absolutely top-notch! Management should know how lucky they are to have someone like her on the team.”
“it’s always nice to visit that store but yeah sometime if the cashier is not nice it doesn’t like it but most of the time I do got nicer people but one time he was a little rude, but it’s OK. You do get a good collection of the furniture and all kind of stuff like you’re not into your stuff and clothing stuff too.”
“Furniture department: I hate shopping but I do love poetry. In the halls of Macy's, where furniture gleams, We wandered, lost, in search of dreams. My wife's picks awaited, yet unseen, Till Tammie Johnson, our guide, intervened. No mere saleswoman, but a beacon bright, She led us through that labyrinthine night. The sofa we sought, with cushions bound tight, She warned us wisely, with words of insight. No hourly wage, just commission's embrace, Yet Tammie's warmth lit up the space. Custom colors revealed, a saving grace, With just a wait, our desires in place. Two sofas, a love seat, ottomans tall, Under Tammie's care, we answered the call. Detailed, knowledgeable, friendly, and real, A gem in the retail world's endless wheel. So here's to Macy's, and Tammie's grace, In the furniture department's bustling race. For in her hands, we found our place, A testament to Macy's, and Tammie's embrace.”
9:30AM - 9:30PM
62 Danada Square W, Wheaton
Department Stores
“Thank you to the cashier Irena! On 2/16 I took my niece shopping and to what we thought was just a single top, Irena caught that it was a two piece set. I would have been upset if I left and found out I paid a price for two tops and only recieved one. Not only did Irena catch this, she then proceeded to find the matching second top!”
“I recently visited JCPenney for the first time in many years, and the experience reminded me why in-store shopping still has its own kind of magic. I decided to stop in on Black Friday, mostly out of curiosity, and I was genuinely surprised by how many great deals I found. From clothing to home items, the discounts were impressive, and I ended up picking up far more than I expected simply because the prices were too good to pass up.
What stood out most was how enjoyable it felt to actually browse through the store. There’s something refreshing about seeing the merchandise in person, feeling the fabrics, comparing colors, and stumbling across unexpected finds. It’s an experience that clicking buttons online just can’t replicate. Walking through the aisles brought back a bit of nostalgia too—JCPenney has that familiar department-store charm that’s increasingly rare these days.
The store was organized, easy to navigate, and the staff was helpful even with the holiday rush. Instead of dealing with shipping delays or guessing how something will look when it arrives, I left with everything I wanted right away.
Overall, my return to JCPenney was a pleasant surprise, filled with great deals and the simple enjoyment of shopping the old-fashioned way. It definitely won me back.”
“This Macy’s has always been one of my favorite stores at Woodfield Mall, even dating back to when it was Marshall Field’s. It’s a great anchor store with a wide selection and a layout that makes it easy to spend time browsing.
The store is three stories, so you can find a little bit of everything—from clothing and shoes to makeup, handbags, and home goods. I especially love the purse and shoe selection here, which always seems to have a great variety of styles.
One of my regular stops is the Clinique counter. It’s my go-to for skincare products, and I’ve always had good experiences there when shopping for face care.
The only small downside is that the perfume counters can sometimes feel a bit pushy, but that’s fairly typical for most department stores. It doesn’t take away from the overall experience.
Overall, this Macy’s location has a great selection, plenty to explore, and it’s always a store I enjoy visiting when I’m at Woodfield Mall.”
9:30AM - 9:30PM
38 Danada Square W, Wheaton
Department Stores
“This one is more chill that the other ones since it’s not a combo with tjmaxx. I like it there and the workers are nice. Less of a selection though since it is slightly smaller.”
9:30AM - 9:30PM
1931 Glacier Park Ave, Naperville
Department Stores
“Good value for money if you are looking for branded stuff here. The quality and prices for items on sale here are similar to what you would get at Burrington. Rack after rack of clothes.”
9:30AM - 9:30PM
102 Yorktown Shopping Center, Lombard
Department Stores
“The store is great, I really like it, but the opening hours are not true. I went there today and it turned out that it works until 8 pm, not until 9:30 pm, so it's better to correct the hours and tell customers that the store works until 8 on Sundays. I went in for 10 minutes and left. The employees politely apologized and asked me to leave. ???”
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“I love shopping at this Target store. I like the layout of everything department compared to other Target stores I've been to. This store also has a bigger grocery department than other Target stores nearby. I've bought most of my daughter's custom birthday cakes from here. Completing complicated returns was done with respect to the customer. Couple of days ago I was buying a few household items that had 2 separate deals, somehow while adding & re-adding items I had forgotten to add one of the deals back. I called the store, verified that they would still honor the deal & went to the store to get the giftvard for the deal. I was able to the gift card after the sales rep verified my receipt with no issues.”