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“5 stars for Granite City Metro by T-Mobile store! The staff was incredibly friendly and helpful. Highly recommend coming to this store if you need great service!”
“Delvin made my afternoon absolutely great my phone froze and I was able to to get to the store in time and he fixed the problem absolute life saver 💯”
10:00 AM - 7:00 PM
3453 Nameoki Rd, Granite City
Mobile Phones
“Added our son to our plan and was told it would only be $20 more for the plan. Hubby looked at our bill today and it went up over $100. I’m furious. Hopefully it gets fixed when we go back to the store tomorrow.”
“I've had service with boost for my family for years now. They are easy to deal with, no complaints and prices and very reasonable. I get coverage everywhere”
“I first off want to start this with saying, I am NOT giving T-Mobile 5 stars, I’m giving 5 stars to the customer service representative Caleb. I went in last week with my elderly father as I’m on his phone plan and wanted an upgrade. My dad had always been the main account holder but for some reason my mom’s name was popping up as the main account holder so we couldn’t do anything until that got fixed. CALEB went above and beyond for me and my dad. He got on the phone and talked to someone and instantly fixed the problem. He was down to earth and genuinely a likable person. He has a great personality and he truly made our tmobile experience awesome. If he’s not a manager, please make him one!!!!
I will say this, the system they have is extremely stupid and the way they make you jump through hoops just to get a new phone is crazy. However, that isn’t the employee’s fault so I don’t blame that on him. He truly went out of his way to make sure that we wouldn’t walk out there without a new phone and he did just that. Out of all the time I’ve went to T-Mobile this has been my most pleasurable experience.
Thank you Caleb for being awesome! He deserves a raise.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Kurtis did an amazing job! Got us all switched over and in and ouy quickly as well as checking all avenues to save us an extra buck if he could. Great experience.”