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“Michelle (brown short hair) from the counter was so sweet and nice to me, she was super helpful and helped us when she didn’t need to go out of her way”
“The team went out of their way to provide excellent service in a timely manner and this is the TMobile store to go to in this area.Both the service rep and even the store manager who went way above and beyond.”
“Alex Ortiz was so helpful with my elderly mother in law who needed help transferring her 11 year old phone to a 3 year old phone. She had trouble hearing and he had wonderful kindness and patience. Excellent customer service!”
Electronics
Electronics
Electronics
Electronics
“I purchased all new kitchen appliances a few months ago with the extraordinary help of the Gurnee BB sales person, Paul Sereno. It had been a few decades since I'd purchased new appliances so I was starting from scratch with no knowledge of what's available now. Paul never tired of my questions. His knowledge base is the best I've ever experienced. He not only did a home visit to see my kitchen's needs but he also met me a few times in the store. Additionally, he walked me through my BB reward options so that I got the best deal possible. My experience with Paul was a SOLID 5 star experience. Thank you Paul!”