“I don't have to go into the store often by any means! I am pleased with my service and ALL devices. We had an extremely pleasant experience with employee I believe his name was Alex. Greeted at the door and welcomed to a space. We had everything handled within 15 mins. Wonderful experience!”
“The team went out of their way to provide excellent service in a timely manner and this is the TMobile store to go to in this area.Both the service rep and even the store manager who went way above and beyond.”
“I recently went to Gurnee and I decided to buy some groceries and I ended up in this place. It is my first time at this location of Sam's Club and nothing is really different. The parking is wide and spacious. The store was so busy, but the cleanliness of the whole place was still maintained. I chose this place for my groceries, and the main reason is that they have a great selection of literally everything that I needed. They also have better prices. They have a wide and fresh selection of produce. There are a variety of options for snacks, and my favorites are available. I also went to the liquor section, where I found a wide selection of different liquors, and I could just choose anything I wanted. The 818 drink, which I think is kind of famous now, is also available, and I never tried it, which made me buy one. There are no worries when it comes to the stocks in this place because there are a lot of stocks, or more like unlimited stocks, for everything. I was about to go to the checkout when I felt famished, and the good thing is that there are foods available inside. I bought a hot dog and a brownie sundae, which were definitely delicious. There was a long line at the checkout, but it did not frustrate me a lot after eating some good food before proceeding in there.”
“We came in to sign up for new service it was a fantastic experience. Deandre broke everything down where we could understand what we were getting. He made sure we were all taken care of. Plus I loved how he cared for my new Naval graduate son. You all were awesome. Thank you so much”
“I needed to buy groceries and other stuffs so I decided to go in the store instead of the grocery store near my place because Target is the good store where I can buy literally everything aside from groceries. The store was clean and bright and everything seems to be on point. Selections are good too never had a problem. I am done with my groceries and the things that I needed to buy when I decided to go on their clothes section. I am not planning to buy but after I saw the nice selection and after seeing interesting items I decided to buy too. Prices are fair and reasonable and it is such a great deal!. I got everything I needed in the store and I got new clothes too haha! What a great day it is!”
“GREAT MANAGER - KIRK I placed an order online from California for my daughter that just arrived to Illinois. I had a few problems with items not being available. Store manager Kirk took the time to walk to the department section in which my items were and hand picked them for me! It's not everyday you come across such great customer service. I will definitely be ordering from this location often knowing Mr. Kirk is leading such great service. Thank you again!”
“Went in to pick up an online order. Staff was attentive when I walked in and helped me right away. This was my second time here. The first time, the store was very busy and we still received good customer service.”
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“Phallen was very patient and kind. He assisted me with getting back into my online account, took care of my billing issue and set up my auto pay. I would highly recommend him and this store!”