Shoe Carnival
Shoe Stores
Hours:
6539 West Grand Avenue, Gurnee IL 60031
Hours
About Shoe Carnival
Shoe Carnival provides excellent customer service, with staff members who are helpful, knowledgeable, friendly, polite, and pleasant to work with. Employees are noted for going above and beyond, demonstrating understanding and working to find solutions for customers. The store itself is very organized and well put together, described as immaculate and overstocked with a full inventory. It carries different shoes and styles for every age group, including work boots, cowboy boots, walking, and running shoes. The team spirit is great, contributing to a consistently great experience for families. Customers can sign up for a rewards program to earn points. A suggestion for improvement is to have more employees available to help retrieve shoe sizes from top shelves when needed. The location is newly built outside the mall.
Most Recent Reviews
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August 2026
I always find great shoes for great prices for my grandkids. The workers are always so helpful.
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August 2026
Clean store. General manager Ellie was so very kind and friendly.
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July 2026
I enjoyed my visit. I wasn't bombarded by a lot of people. I wasn't bombarded by staff. I really enjoyed it. It was easy to find a product that I wanted. It wasn't hard at all. I liked the sales all around great visit
More Comments(26)
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