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“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“Raul was great to work with made the whole experience of upgrading phones less stressful. Went out of his way to explain the whole process and even applied the screen protectors for us days later.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
“Aimee was very knowledgeable about all the products.
I needed a data plan for my business mobile hotspot.
And she took the time to explain the service and plans to follow in a few days.
Highly recommend and I will be back.”
“Jaime Garcia was a very knowledgeable, kind, patient and stellar employee. I needed to switch from Tracfone to AT&T and go on my wifes account with my phone. Had a 11-year-old Galaxy S7 phone that was not compatible with their network so i ended up purchasing an S24 that same day. Jaime walked me through everything, gave me plenty of time to make an educated decision and was super chill and had a great attitude throughout everything. We walked out with everything figured out thanks to Mr. Garcia. Great guy!”
“Danny at Advanced Tech was great! He was able to fix my screen in 15 minutes. Pricing is very affordable, and his customer service is top notch.I highly recommend Danny at Advanced Tech! Thank you, Danny!!”
“George at your Elk Grove Verizon Store was an excellent representative for your company. He provided us with outstanding customer service. Not only was he very knowledgeable but also demonstrated professionalism. Both my husband & I upgraded our iPhones to the iPhone 15. We couldn’t have been more pleased with the service we received.”
“When I lost my phone, Josh M spent lots of time helping me find the best & most affordable option for replacement. The next day my phone was returned to me, and Josh M was able to fully refund me and set up my old phone again. I HIGHLY recommend him! He will work with you for whatever you need!”
“Came in to get my phone screen fixed. Apart from doing a great job, Paul fixed an issue that another company created. Finished in a timely manner, would definitely recommend.”
10:30AM - 7:30PM
929 E Irving Park Rd, Streamwood
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“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”
“I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.”
“Excellent service!! They fixed my broken phone screen for a much better price than I was quoted at a lot of other places. Very honest being I know nothing about how much it should cost. Makes you wonder about the other places that quoted me hundreds more.”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“We are very grateful to Chris A. for helping us upgrade to a new phone and update our account.
He worked hard to get us the best deal and easily flexed our priorities. This is my new favorite store! Fantastic customer service.”
9:30AM - 9:30PM
663 E Dundee Rd, Palatine
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“Kind staff. We're welcoming, asking if help was needed with good manners. Prices are clear. Nice selections.Have a sweet selection for pets too! No big and tall shoe socks 13+ size, they do have one size socks. Every time I go, I have fun. 5 & below is a treasure.”
“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”
“I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!”
“I came to Verizon to upgrade my phone. Eric (Kane) was very informative about my options and let me know the current promotions. He also helped me stay within a payment plan than worked for me. The switch was seamless and the discount on accessories reasonable. During the wait, Eric (Kane) was very personable and efficient. I was out of there quickly and left a happy customer! Thanks!”
“Ivan Pagan went above and beyond to help get my phone back working today contacting Verizon to resolve the problem . He was very patient and showed great customer service.”
“Cricket is annoying to the point that they are locked the unlocked phones, so when I switch to another provider, I can't use my phones. Luckily, Tony was more than helpful to fix this problem, attitude, and knowledge are what calm me and be glad I got here.
Tony 5 starts Cricket ZERO”
“Adrian went above and beyond for me at the store. He helped me upgrade to a new phone while provided such a wonderful customer experience. He was patient and cracked a few jokes during the whole process. Give this man a raise, he deserves it. Just a wholesome human being.”
“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”
“I have been in the Cricket location in Palatine several times and Ana has always been very pleasant, helpful and efficient! No matter what issue/question I arrive at the store for, she never makes me feel inept or inadequate! I'm also quickly in and out when I need to make an in-store trip! Love our Palatine Cricket store!”
“This is a small store and when I come here it most of the time is packed full with little to no space to move. The workers are nice they usually roam around invade if anyone needs help and are very friendly. The puzzle pieces from Rokr are my favorite part of the store. They are also quite cheap (in my opinion) and are beautiful. The selection of accessories, pens, and other items are great too.”
“The guy at the store had my cracked phone screen fixed with in a hour only place that would fix my phone e screen for 50.00 other places wanted up to 300 to fix my phone screen”
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“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”