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11AM - 6PM
4713 N Harlem Ave, Harwood Heights
Electronics
“Henry spent two hours with me working on a cell phone number transition. He was thorough, patient, and solutions oriented from the start. We resolved the complex issue because of his patience, initiative, and ability to navigate the Verizon support system.. Highly recommend Henry and this location.”
“We recently purchased a new TV and were fortunate to have Josh Hoffman deliver and install it. He is top notch and it’s clear that he’s an expert in his field. Josh spent time ensuring that we fully understood the features of our new TV and patiently walked us through all the new components. We’re very pleased with our purchase and thanks to Josh, feel comfortable navigating the latest functionality.”
“Called a dozen vendors looking for out of production parts for an Oreck Air Purifier. Sheila, at the Vac Shop, remembered they used to sell/ service that machine, and actually took the time to research and find some parts still on the shelf ..from 3 years previous. Never, have I been so graciously been helped this much. Above an beyond many
Kudos...Thank You!!”
“Sonny is the best. Guy was super easy to work with. Talked with loads of Verizon people and by far the most helpful. I would go out of my way to have him assist me”
“Ben is a great guy very professional came and hooked up my new television and box was extremely well priced and very good customer service I highly recommend them”
“The delivery team kept me aware thru texts where they were and expected eta. They arrived on time and brought the appliance to my 27 th floor condo.All was done fast, near and professional. I prefer using Grand Appliance over other dealers.”
“Vinay is the best! Super kind and patient. Went above and beyond for me and my family answering all our questions. Troubleshooting everything. We got 4 new phones! 10/10!”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
“Jose was very helpful and set up my new phone while I went and did some errands and everything was all set up and ready to go by the time I came back, this is a very good store with very nice workers who will help you out”
“My experience was amazing Israel was such amazing person when I was buying jewelry he really helped me out to find the perfect piece for me and the store is super clean and organized everything looks so amazing best ez pawn I been to”
“5 stars for Damian at online order pickup helped me with an exchange. Super friendly. Polite, knowledgeable. This individual fully understands great customer service. I do reccomend shopping here for the good service and protection plans!”
“I was really frustrated because my bill was much higher than I expected. I didn’t understand the charges and was honestly upset about it. Thankfully, the representative I spoke with was very helpful and patient. He took the time to review everything with me and found ways to reduce my bill. I really appreciate his professionalism and support. Great customer service made a big difference!
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“Excellent Service at Metro by T-Mobile!
We had a great experience at Metro. Safi was fantastic — he knew exactly what we needed and is truly an expert in his field. He helped my family get the best plans and accessories with outstanding customer service throughout. The store is clean, modern, and well-organized, making it a great place to shop for phones and plans.
Highly recommended for anyone looking for expert guidance and a smooth, friendly experience!”
“Thank you Juan for helping me where's my Google apps and cell phone questions. You were very wonderful and pleasant I really appreciate all the help with these apps thank you very much.”
“Just left from ezpawn and honestly it was the best experience I ever had in customer service. The employees were very helpful and willing to work with me. Specifically Eddy the manager thank you guys so much…”
“I Bought a new TV from Minas Electronics and I’m very happy with the service — fair prices, quick delivery, and helpful staff. After setting it up with my Firestick, I installed TV4ONE and now I get thousands of channels, live sports, movies, and news in 4K with no buffering. A great combo for anyone looking for both quality electronics and top streaming service.”
“The CD player on my Bose Wave radio stopped working, and I took it down to Jalisco Electronics. They provided me a couple of options for repair or alternatives, got me an external CD player to use with the Bose, and showed me how to work it. In all it was a great customer experience, and I would definitely use them again!”
“THE BEST REPAIR STORE!!
I was biking and my phone fell out of my pocket and the screen was cracked and the phone was unresponsive and all black no visual. I called the store and they gave me a GREAT price to fix it. I came in the store dropped off my phone went to go get coffee and he called me saying it was fixed before i even finished my coffee! super fast maybe 15-20 minutes which is perfect since i use my phone for work so i cant be without it and this store made sure i didnt have to! Would definitely recommend this to anyone i know and hopefully i dont crack my phone but if i do ill know to come here!! BEST REPAIR STORE! ??
Thank you Angelo ✨?”
“This location is very friendly and clean. Coming into the store i got a hello. Wow i like this location you will feel the great customer service. Joel was very nice and help me out in a phone for my daughter. He told me how i could get a new line and once he told me i left with a new line and a new phone for my daughter. Ask for joel great customer service and always in a good mood we need more people like him in this industry.”
“Went to add a new line & walked out with a tablet as well for a Great Price! Fatima was really amazing and understanding! She considered my budget and was very professional! Highly recommended this store ! Ask for her”
“Just stopped by to reactivate my iPhone 14 max pro and was helped by the best sales representative available and her male colleague . Her name is Stephanie and she made the whole process fun , Informative and fast. Please give her a raise and help her continue to make metro great ! Thanks love !”
10AM - 5PM
3446 W 26th St, Chicago
Electronics
“I cannot say enough great things about Joel at EZ Pawn! From the moment I walked in, he provided the most outstanding customer service I’ve ever experienced. He is not only knowledgeable but also incredibly patient, kind, and honest. Joel goes above and beyond to ensure customers leave satisfied, whether they’re buying, selling, or just asking questions. His professionalism and friendly attitude make every visit a pleasure. If you need assistance, do yourself a favor and ask for Joel—he’s truly the best in the business! EZ Pawn is lucky to have him, and so are their customers.”
“This store has some great deals i never knew i could avail, like i could get a free added line to my account if i have a spare metro phone. Abdul Khader gave me a very pleasant experience as a customer, i will surely return! ??”
“I had this company install cameras at my home and at my laundromat. best service I ever had. After 6 years I'm still running solid, and any questions to this day Mike the owner handles with no cost. I have 0 complaints. You will have no regrets.”
11:30AM - 8:15PM
2050 W Devon Ave, Chicago
Electronics
“I very much recommend them, the product was accurately described with no hidden surprises. I also very much appreciated their timely responses to my questions online. I want waiting for hours for any response. They gave me a very fair price also, highly recommend.
If anything, it was also just very nice dealing with a business that seemed to actually care, online and in person.”
“Went to pay my bill,and a young man named Hamza, helped me and also told me about a good deal on a phone.I got the new phone and was happy with the service and free tablet.Ive been coming to this store since it opened.Ive lived in the area 49 yrs!”
“I had a TC Helicon voice Live 3 extreme vocal and guitar effects processor that had a broken encoder. He got it back to me overnight. And it's perfect. And the price was unbeatable. He is an amazing human being and I couldn't be more grateful. I would recommend this shop 20 out of 10 times.”
“So glad I stumbled upon this place. Incredibly reasonable pricing on par with, and often beating, big box stores but with super knowledgeable and honest, transparent staff. As someone who was looking to graduate from the more "intro" gear that I had, these guys really helped me to understand where I was in my journey and why I wasn't where I wanted to be. Traded in some gear and dramatically upgraded with their guidance (and not draining my bank account). Hard to imagine that I will go anywhere else for HiFi needs as long as I live in Chicago.”
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“Our experience at this specific cricket location was awesome! The sales rep Yulissa was such a great help and so kind to process everything! Definitely will come again, if she's here. Definitely recommend.”