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“I have hated all of my Chicago’s post office experience (21 years here) but Toni makes this location different! She is kind, polite and efficient; treats all clients with care and attention! Thank you Toni!!”
“For the first time, I had a really great experience with USPS. The customer service was excellent, and Matthew was incredibly helpful, proffesional, and friendly. He made the entire process easy and pleasant.”
“Lovely lady that works here is great. Downside is, it's a single employee location. No, for real, a government facility with one person. If she's out sick, the place is closed without notice. She takes a late afternoon lunch, handwritten sign in Spanish (only???) so I'm not sure when she starts lunch and if her target return time is 3:30 or what. Would be nice if she posted a regularly closed lunch time so we don't waste our time coming here only to find the place closed. I still choose to go to this location over my local pit of misery post office (California Ave), it's worth the no 40 minute wait and service with a smile, when it's open...”
“This is my favorite post office. Every time I come in, the staff is friendly and always willing to help. Craig, in particular, is great—always kind, professional, and a pleasure to chat with. He treats everyone with the same respect and warmth, no matter their age. It’s always a good experience here!”
“Very confused as to how this location has a lower rating than the location on Lake Street. Unlike Lake Street's location, South Oak Park's employees are EXTREMELY friendly and efficient. The parking lot is a plus.”
“I’m surprised by all the negative reviews. I am always treated with nothing but kindness when I visit this location. The postal workers are so friendly and helpful. Love this post office!”
“I’ve always enjoyed prompt and good customer service at this location.
The only reason I give four stars is because they need to clean up and organise their walk-in customer area regularly .”
“I have a suggestion . I am at Skokie post office almost every morning , it would be nice if they would have coffee , even a coffee vending machine .
Otherwise great service , nice helpful employees .”
“The gentleman who helped me was friendly, answered all my questions and didn’t get annoyed when I had no clue what envelope to use. Was helped quickly, no long wait”
“Thank you very much for all help and explanations to Mika! She is very nice and very helpful ??? She really cares about customers! She is that type of person that is very valuable for company!”
“By far, this is the most helpful, friendly, and well organized post office I have ever lived near. They routinely go out of their way to help you mail a package (even when you don't have the right tape or box), choose the correct shipping class and even will run out to the truck to retrieve your mother in law's Easter package because Yours Truly forgot to put her room # on the address. It is a jewel of a post office and I hope it stays open for a long long time.”
“Out of the seven post offices near my house that I visited, this location by far has the most polite employees.
It’s located just minutes off of I-290.
You can find a few free parking spots in front of the building otherwise. Also, there is a parking lot on the other side of the street that can fit more people.
This post office was pretty clean as well.
When I visited, there was only one other person in line.”
“I recently experienced an issue with some of my mail and contacted my local Post Office. Since then, I’ve been contacted by multiple team members who have been incredibly helpful and genuinely committed to finding a solution. Everyone I spoke with was friendly, professional, and extremely supportive. This level of service has always been my experience when visiting this Post Office. It’s truly nice to know there is such a dedicated and caring group of people working there.”
“Cute small and old style mail office conveniently placed in a small downtown area , I went for a couple stamps for postcards, the attention was really good , lola took time to search for some specialty stamps (american revolution ones) i was interested in , overall great service and wasn't busy at all”
“This place is a real gem with a lots of unique items. Jim is absolutely professional, knowledgeable and honest person. I received the top highest price. Awesome day, happy day! Highly recommend it !”
“I can’t praise the service of USPS enough. My sister sent me a package from abroad, but the local post office put my house number as the zip code, and the address on the mailing label was missing my house number. It’s express mail, but the tracking shows no location. I was so afraid that the package would be lost somewhere. I went on the USPS website and filed an inquiry. A customer service representative from the Westchester post office sent me an email and called me the next day. She explained to me how the shipping works and assured me that she would pay attention to the package when it arrived.
It’s been nine days since my sister sent it out. She was planning to purchase another one and send it to me again. On a whim, I rechecked the USPS tracking and found it had been sent to the Westchester post office this morning. Believe it or not, I got it this afternoon. Awesome service.”
“I was greeted by Janelle with a big smile. Fast service. Hassle free. My new favorite post office. Love the early hours.
There is free visitor parking just north of the building. Walking time to post office maybe 4 mins. Overall I had a great experience.”
“Kenneth is the best. He acknowledges everyone and happy to help. I was going to prioritize mail and he suggested certified to send tax info because as long as it’s postmarked, no penalties. He didn’t have to tell me this option. He saved me some money because he’s kind. This office is always friendly and nice. The other reviews are unfair. This is a small post office, but gets the job done in a friendly way!”
“Virganice was who helped me. (Sorry if I misspelled her name.) She was legit the most helpful and friendly postal employee I’ve ever met. I have no idea why the reviews are so low here if she’s working. She’s a keeper.”
“The lovely elderly lady who did our passports was just so kind gentle lovely spoke some words of wisdom to us and said if I was teaching my girls to write cursive I said yes she mentioned how sad that schools are not showing that anymore to students and she said make sure to practice because next time that you're here you will get to sign your own passport. She mentioned I won't be here anymore to witness but for sure you both will be back and that made me sad her saying that but what's overall customer service was amazing”
“Always a pleasant experience coming to this location. Sometimes there is a wait. But the ladies at the desk will still acknowledge and let you know they will be with you shortly. And even apologize for the wait was you are being helped. People just need to have patience these days and many don’t. I’m always greeted with a warm smile, and great service. My favorite post office! Thank you ladies! Keep up the great work!”
“5 star service. This is the best post office in the area. I frequent here Mon-Sat. Knowledgeable and friendly staff, always happy to help with a smile. Even under pressure, they're efficient with moving the lines when it gets busy, and most times I can get in and out quickly without any hassle. Most importantly, I get a smile and a thank you for stopping in. I always feel welcome to return again and again.”
“This post office is my favorite, as long as you go through the week. If you go on saturday you will have opposite experience. The lady that works on the weekend does anything she can to do as little as possible. Through the week the employees are so nice and make sure to put the tracking, shipping labels and or postage on my packages themselves ensuring it is done right, weekend lady makes you figure it out and then gets rude when it isnt how she says its supposed to be and says cant be sent that way. I even watched her make a woman black out and rewrite the address because it was "upside down" as if they keep your packages neatly stacked and dont just throw them around. Im pretty sure on that rare occasion they need to turn or flip a box to read address ?? will never visit on a saturday again if i can avoid it.”
“One of the staff stayed out during the start of her lunch break to help me cancel a package I had dropped in the drop box earlier that day. She had no obligation to help me but chose to anyways, incredibly incredibly nice and made my day.”
“Beautiful facility...same but different sleepy, snarky & sometimes snotty public servants who deserve...
Empathy, grace, a gift card & patience.
It'll bring you good fortune in the future!”
“I ship a lot of packages (about 10 a month) and I always have a pleasant experience at this post office. In fact, I travel out of my way on the bus to get here (my closest USPS is in Uptown on Broadway, iykyk lol). The staff here is patient, kind, and competent, and provides excellent service consistently (in my experience). Since this is not my neighborhood, I don't have experience with mail delivery issues or anything like that, but I do know that mailing packages here is a PLEASURE compared to some other locations, with a much higher level of friendliness, successful package processing, and also shorter lines.”
“Dee is the absolute best! She has helped me countless times with shipping for my small business. Her advice on how to pack and ship my wares has saved me tons on money! LOVE. LOVE. LOVE HER!”
“I see a lot of bad reviews but I've been here probably about 10 times and generally don't really have any issues. And definitely not any issues that would not happen at any other post office I've been to. Yeah the workers might not have a fake customer service Smile on 24/7 but don't really expect it, they help with the transaction and then we're done”
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“Today, February 26, 2026 at 4pm I went to the 7100 W.Gunnispn, Harwood Heights, Illinois post office. I had two packages. The employee, a VERY RUDE employee, asked me to step aside and place my packages on tge scale away from the counter. I asked if this was something new because I've never had to place my packages on the scale, she said RUDELY, DO YOU WANT ME TO SRND YOUR PACKAGES??? I said yes, but I never had to do this before. She asked again, DO YOU WANT ME TO SRND YOUR PACKAGES, I SAID YES, SO I PUT one of my packages on the scale, I asked for her name, she said wait, and went away for a few minutes, she came back and said SHE WOULDN'T TAKE MY PACKAGES AND TO LEAVE!!! I told her I would file a complaint, took a picture and left. I HAVE BEVER HAD A PLEASANT EXPERIENCE WITH THIS POST OFFICE, THE EMPLOYRES ARE SUPER RUDE, today was the last straw, I filed a complaint. LRyan”