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“Great friendly staff(Tamara/Amy) that know what they're doing with a smile on their faces. Not fake ones either, like Chase. Easy parking, smaller personal bank, convenient”
“I want to thank Alfonso and the Metro Federal credit Union staff for a wonderful experience I had obtaining a new auto loan back in April. I thought the process was going to be difficult, I am happy to say I was wrong. Alfonso guided me through the process with ease. He answer all my questions even the ones I didn't even know to ask.
Thanks again,
for a wonderful experience”
9AM - 5PM
455 W Northwest Hwy, Barrington
Banks
“I'm a long-time member who more recently visits the Barrington branch. Lori and the staff greet you with a smile, are polite, and are very helpful answering any questions I have might have. There's something to be said for in person banking. Great job!”
“Great business place! Easy and fast service. Amar was my bank teller and he made it a convenient and safe transaction for me. Would definitely recommend him! Will be coming back to this branch.”
9AM - 5PM
55 W Lake Cook Rd, Buffalo Grove
Banks
“I had a great experience here. Olivia was fantastic in helping me access my rewards and guiding me with opening up a savings account and what strategies to use with it.”
8:30AM - 6PM
533 N Milwaukee Ave, Libertyville
Banks
“I highly recommend signing-up for the webinars that Jan and her team present. I've attended three of them and while the information presented is great, it's the questions from the attendees and the responses from Jan and her team that really make the presentation valuable as attendees ask questions I would never think of!
I have just started my journey in the home-buying process which has caused me some sleepness nights and I've considered not moving forward in the process. However, it has been great to be able to call Jan (multiple times) and she has been wonderful in answering all of my questions.”
“Saya was a great help to me opening my checking and savings account, her customer service skills are wonderful always smiling and answering any questions i had thanks again Saya your the best Go open up an account ask for Saya!”
“Jay Montoya made the experience very pleasant and professional. I'm extremely grateful for his service and expertise to all my questions and concerns! I highly recommend everyone to go see him in person!”
“Eddie has been our banker since we started our business earlier this year. He’s been an amazing part of our team! He’s very responsive and has helped us reach out to the people we’ve needed to get things done for our business. If you need a banker, he’s your guy! Thanks Eddie!”
9AM - 5PM
195 Milwaukee Ave, Lincolnshire
Banks
“Great customer service! I was greeted right away. I didn't look very presentable since it was hot and I was coming from a salon appointment, but the staff still treated me with respect. I would highly recommend this location. I drove 20 min to this branch due to the reviews . Everyone on staff is very knowledgeable of their products and services. I had a terrible experience at the location at Foster and Harlem so I decided to drive to this location due to the reviews. They did not disappoint. They were very customer centric.”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
10AM - 4PM
1 Marriott Dr, Lincolnshire
Banks
“I have been banking at BankFinancial since 1987 and I absolutely love coming to the Lincolnshire branch. All the staff is very friendly and super helpful especially Dorothy. I have been working with Dorothy for years and years and I am so lucky to be a customer of this bank and particularly of this location. Highly recommended this bank”
“Carl Oguamanam is great to work with! He has a highly professional team and closing loans together is a breeze! I look forward to many more opportunities to work together. Thanks, Carl!”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
8:00 AM - 6:00 PM
1250 Village Dr, Arlington Heights
Banks
“Wow - very impressed with their customer service at this location! The bank teller was very helpful, warm and attentive. This location and Gurnee are always wonderful. Steer clear from the branch in Libertyville! A complete nightmare there!!On a brighter note, this location deserves 5 stars and more. The bank teller went above and beyond leaving very pleased with my banking experience.”
8:30AM - 6PM
201 S Hough St, Barrington
Banks
8:30AM - 4:30PM
One W Northwest Hwy, Palatine
Banks
“I reached out to the customer service via email about a simple log in issue and I received a phone call within 5 minutes of emailing. The person who reached out couldn't have been any more helpful and my situation was resolved in minutes. I am very appreciative to find customer service like this. Thank you.”
“What attracted me to this bank was the friendly staff. While some of my favorites may have changed over the years, one constant is that the staff remains very knowledgeable and pleasant. Presently, my new favorite is Cheryl Miller at the HE Community Bank on Palatine Rd. Great job Cheryl!”
“Cheryl Miller at the bank is top notch to work with. She is a great listener, offers top notch service and has a very pleasant demeanor. I highly recommend working with her at this bank!”
“Opened an account online which was very easy and convenient. Applied for a loan that was processed quickly in a couple of days. The ladies that assisted me explained the process well and kept me informed of the status. I am very happy with joining CAFCU”
“Nice customer service and friendly staff. I just wish the teller behind the counter were a bit loud coz it was really hard to hear them over. Else, nice local bank. Would surely recommend.”
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“We moved our accounts to Hawthorne Wood Community Bank 3 months ago from a credit union we were with for 30 years. I am so happy we did, we love Rosey and her team! The service is wonderful. Everyone in the branch looks happy. It feels welcoming at a time when when so many businesses are moving away from that personal touch, they are running towards this! Love it!”