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“In and out in less than 20 minutes Erick was very helpful and made sure I was happy with my repair. Only giving 4 stars because I’ve had it done cheaper but definitely will be back”
“It was time to get a new phone, 6 years plus, taking longer to charge and slow, and happen to stumble on this excellent Verizon store in Glen Ellyn on Roosevelt rd. next to Chase bank.
Couldn't be more happier with Jon helping me out.
Jon was very knowledgeable and answered all my questions patiently.
Having an older phone with heavy use, during data transfer, my messages didn't transfer first try.
Jon was not fazed but determined to get my messages transfered.
It took a solid hour but he never gave up.
Completely successful! Completely amazed!
I also noticed during the first transfer, it got busy in the store.
Never with a look of rushed, he bounced around helping each customer, solving problems, making sales with patients and ease.
This is the Verizon store you want to do business with and no doubt, if you get Jon to assist you, you will be fully appreciated and satisfied.
And don't wait as long as I did to shop at this store...”
“Absolutely incredible service! I can't speak highly enough about Tech Repair Plus and Eddie. He genuinely wants to help and miraculously got my completely dead (not battery-dead, motherboard-panel-dead) iphone up and running, which enabled me to transfer all of my data from my back-from-the-dead phone to my new replacement phone. Thank you, thank you, thank you! Highly recommend, and I personally will continue to return here anytime I have tech in need of repair.”
“Decided to get a new phone. Went with the galaxy s21. They told me it was out of stock and would ship on August 6th. A few days later, I got a notice that the phone had been shipped. The staff at the store were friendly and courteous and made the switch neatly effortless.”
“This store deserves 5/5. Truly so helpful in a very genuine way. I came in dealing with a stressful financial situation from another carrier. Leo helped me understand so many things, helped me see all the options I had and took the time to explain the entire process to me with continuous written and verbal communication so nothing would be missed. The supervisor came and explained it as well so I would not be blindsided by anything. Truly a beautiful connection I had with them. It's so important to feel welcomed and understood when trying to make a purchase this big. I really appreciated all the help provided. They communicated about all the updates even after the day of the purchase. They were extremely patient with the rest of my family as well.”
“They were exceptionally helpful in assisting me with getting my internet set up when I wasn’t sent all of the equipment I needed from corporate. Definitely recommend this place.”
“I cannot say enough about how wonderful my experiences are in this store. Jack is so very kind courteous and patient. He should teach other stores in the manner of his. I am delighted every time I work with him.
Came back again today and as always great service from Jack!
Came in again and like always Jack was so kind and patient. Very happy with this store!”
“Lydia was extremely efficient in every way. She not only helped me turn my phone on but she helped us save money by getting a plan for both me and my husband. She’s the best!”
“I want to take a moment to recognize AB at Boost Mobile for delivering truly exceptional customer service. From the minute I walked in, he was professional, patient, knowledgeable, and genuinely focused on helping me find the right phone.
What stood out most was how confidently and clearly he explained my options, answered every question, and made sure I felt comfortable with my purchase. His attitude and work ethic are the reason I chose to buy a phone today he represents Boost Mobile better than anyone I’ve dealt with.
Employees like AB are rare. His dedication, customer care, and ability to create a positive experience directly drive sales and make customers want to return. Boost Mobile should absolutely recognize his efforts he has earned it.
Thank you, AB, for going above and beyond. I hope management sees the value you bring, because it truly made a difference.”
“Just need to share the great experience we had today at this store. We appreciate how patient Sean and Adrian were with transferring our phones. They are very professional and were willing to take the time to do it right. Thanks”
“We had a great experience here of course is a high traffic store so be patient when waiting for service but everyone was so welcoming and the attention to every detail was great Maribel gave us attitude, service, and everything in between she will be our person to go to in this store.”
“I brought my Laptop into Xpress Cell for a repair. I needed a new back cover because the current cover is cracked. I received a callback for pricing and had a hassle free time.”
“WOW great services ? Very kind fast working young ladies, they are so informative and helpful with all that I needed. Thank you Janet and Maya for your great service”
“My experience with Mike was gratifying, he was a professional and mostly a human of caliber quality as one in a million Boost should be grateful as having Mike as a independent owner, who i appreciate thank you.”
“PS5 had HDMI problems. Took it to two Franchise operations. One tried to sell me an insurance policy and told me to wait 40 days to wait for the policy to take effect because they said it was a motherboard issue. The other had me go into the store just to tell me they don't fix PS5s even though I filled out their online form. Danny took my box, plugged it in, told me he'd have it ready the next day, and sure enough, was ready the next day. True professional, support your local businesses.”
“I found the staff here to be knowledgeable, polite and friendly. They were also quick to resolve the issue. I have been to others in the area but this is the one I would recommend.”
“I came to this location due to my phone being damaged. Anthony helped me go over my options to repair or replace. I ended up with a brand new phone with no hassle . Highly recommend!”
“Kevin was an amazing help. He gave me all the info I needed and made the process so smooth. Because of him, I registered two lines under AT&T no more T-Mobile!”
“I have a very good experience at this store I go there for the phone upgrade and frady helped me to choose the best one in very good price. Thank you for the good customer service.”
“I moved to the area ten years ago
I always do business with this cricket store. Joann whom I just recently met
Very professional and knowledgeable of the products. Good store
I recommend. P.s. I have been a cricket customer for 26 years. Keep up the good service”
“I was duped by a different ATT store. Richard at this store was AMAZING and was able to undo most of what the other store did. He was quick, polite and efficient.”
“I went to this location and had 5 star service. I mostly dealt with Michael and he is Great. Aimee was very helpful also. I definitely would make this my go to store for help from either one of them.”
“The location is nice and clean. I came in with a complex issue and Daisy solved it promptly. She was patient and knowledgeable. She also was friendly and welcoming. Made me feel like a valued customer. Recommend this location.”
“Boost mobile is definitely the way to go ?. I was giving some helpful saving information by an amazing staff, that help me save on my phone plan. And when I tell you it is a HUGE saving. Thank you Boost Mobile for having the best phone plan amoung all. Boost Rocks ?.”
“Raphael was nice, knowledgeable, and very quick for my battery replacement. Very good pricing and I’ve never had a bad experience from this shop. Great employee and business”
“Managed to get in just under the wire after a particularly difficult day when I needed my suddenly-broken phone fixed before end of day. This place delivered. Sort of low prices you’d expect to be paying if it were pre-2020 and pre-inflation instead of today when it’s nearly 2025. Through, polite, professional repair service from Jesse, I can tell you that much. 5 stars. Highly recommend.”
“Dua I can't thank you enough for your helps today my phone with t mobile got hacked I changed my service and this girl patiently helped me to setup everything new soo sooooo helpful God bless you girl”
“Alysa was absolutely phenomenal! One of the very best retail experiences I've had. We were switching from Xfinity and Boost, and she took care of everything with professionalism and competency. Give that girl a raise!”
“Sales Representative (Erick)
Great guy, I went in with anything/everything I knew about current deals, sales, and promotions. He gave me an awesome trade in-value on the S22 in exchange for the S26 Ultra.
Walked me through every promotion, and offer available and even those that are in-store specific.
Walked out with a nice new phone, great deal in the screen protector, and case. Even saved me 15bucks a month on my Single Phone service. The deal would have been even better if I added the Home Internet Service.
As of now, if Erick is not the sales representative when I walk-in , I will most likely wait for a day that he is on shift or available to help me with anything I need.
I also had bad gas at the time, and he handled it very professionally ... 😆
Great guy, awesome Representative 👌”
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“Faviola was so pleasant and helpful to work with. I truly felt like she was striving to obtain the most cost-efficient option for me and really cared about making my transition to a new phone as smooth and efficient as possible !”