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“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation!
-Anthony & Daniela”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“Albert was personable and friendly. When I dropped my car off he asked how my experience was. When he was closing out my rental he saw I worked for Home Depot and we talked about his next project he is having done through us. Thank you Albert for being so kind and friendly.”
“I’ll be honest — the name “Rent-A-Wreck” gave me pause at first. But after Hertz unexpectedly canceled on us, they were the only ones with availability, so we gave it a shot. I am SO glad we did.
From the moment we hopped on the shuttle, everything felt easy and welcoming. Derek, who picked us up and also works the counter, was incredibly hospitable. He shared the fun, cheeky history behind the company name, which immediately put us at ease. He also managed expectations up front: these aren’t brand-new flashy cars, but they’re solid, efficient, and get the job done. And he was right — check-in was quick, and our car ran perfectly with zero issues.
I was traveling alone with my son, and the entire experience felt breezy, comfortable, and safe — exactly what you hope for in a stressful travel moment.
The real test came at return time, when Chicago was hit with a full snowstorm. Despite the weather, the team welcomed us warmly. They told us to stay in the heated car while they handled everything outside so we stayed warm, dry, and safe. Because the storm had their entire fleet sold out, including their shuttle, Lou personally drove us back to the airport in the same car we had rented. That level of care is rare.
After dropping us off, we realized we’d left a bag under the seat. Even with the blizzard still going, they handled it immediately and responsibly. They’re holding the bag safely for a family member to pick up in a few days — no hassle, no attitude, just genuine kindness.
These are hardworking people who truly take pride in what they do. Rent-A-Wreck ended up being the unexpected hero of our trip, and I couldn’t be more grateful.
Highly recommend. Thank you, Derek and Lou! ?”
“The Countryside Enterprise location treated me extremely well. It was my 1st time booking through Expedia so I didn’t know what to expect but I was pleasantly surprised to by the ease of the process. The entire rental and insurance was handled through Expedia so all I needed to bring was my DL and Debit card. They took a $300 deposit and I had to show the insurance documents. I worked with Daniel Burchsted who was quite literally the best Enterprise employee I’ve worked with! He was very helpful, prompt and knowledgeable. He ushered me to a brand new car, helped me set up Bluetooth, & did thorough inspection of the car with me. The whole process took about 10 minutes or less! This location also let me return the vehicle after hours in the Dropbox. All in 10/10 experience, I will be renting from the Countryside location again hopefully I’ll get to work with Daniel too.”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“Had best price, fast check- in at airport (no line!), had choice of a few vehicles when we got to the garage, friendly staff, quick return. Car was very nice, clean, in good shape, and ran very well. At dropoff Tyre (or maybe Tyrie - sorry not sure how to spell his name) was extremely kind, professional, and helpful. Helped us get though the check out process quickly and efficiently and even unloaded our bags for us from the trunk. Great customer service. He and all of the other staff were definately working hard. Would be nice to clarify where to exit at pickup from the garage, the sign was confusing to me since all rental companies go out the same exit booth but it doesn't say Alamo on the sign so in my opinion would be worth a quick mention at check in, but that's not Alamo's fault. Overall can't complain, was a great experience and would rent from them again!”
“The Lombard Enterprise location is our go to place for local car rentals. In the past we used miscellaneous car rentals n the area, but since Jacob has been the manager here we have had amazing service and don't think of going anywhere else. I have an issue with fragrances and somehow he manages every time to provide me with a car that has no air freshener smell. We are waited on quickly and courteously, unlike previous experiences. The cars are in great condition. We are hooked.”
“Work trips and car accidents always lead us to this enterprise. It doesn’t always have the most attractive selection but it doesn’t get you to point a to point b. Just make sure you are outside when they inspect it before you rent it. One car had a ton of scratches. The man didn’t mark them but we sure made she that he did. I wasn’t going to be the one suckered into that repair bill.”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“The car I received was by far the best car I've ever rented. I fell in love with it the moment I stepped foot in it. Thank you Enterprise for your outstanding services ❤️ BTW the car was a Hyundai Elantra, wish I would have taken photos of it. It was beautiful inside and out...”
“I rented a car for a week. This is my second time renting from this location. Quinton and LaChanae were outstanding and made sure we left satisfied and with a smile on my face! They both have exceptional customer service skills! Quinton’s professional demeanor is outstanding and eager to please! I will definitely return to this location!”
“I had the pleasure of working with Aleah at Enterprise, and I couldn’t be more impressed with her customer service. Due to some unexpected weather conditions, my travel plans were delayed, but Aleah was incredibly understanding and accommodating. She went out of her way to assist me with a later drop-off time, ensuring that I wouldn’t be stressed out by the weather situation. Her professionalism, empathy, and willingness to go above and beyond truly made a difference in turning a stressful situation into a smooth and pleasant experience. I highly recommend Aleah and appreciate her exceptional service!”
“My experience was fast, effective, & informative! My rep walked me through the entire process & explained everything in detail. Retrieving my vehicle was simple & easy as well!”
“Beautiful customer service they have best guy ever in the town. His name Kevan in and out he know what he doing. he give me the car I want easy to deal with always smile if you go there, ask about Kevan trust me you’ll see it by yourself”
“I rented a car from the Lombard branch last month and Vickie and her team did an excellent job. The car was clean both inside and out and the everyone was friendly and professional. Thank you!”
“This was the first time my band rented a van through Bandago, for a one-week Midwest tour. It was easy to order, the pickup and drop-off processes were clear and easy, and the folks at the local office were pleasant and helpful. Also, the van was great and comfortable! Would definitely use Bandago moving forward.”
“This was my very first time renting a car from here and I’m very impressed and very happy.The service was a 10/10 and they were extremely nice.I recommend this company if you ever want to rent a car 10/10.”
“Vicky was a pleasure to meet, she was very helpful during our check out / in process. She made sure to reassure us with any concerns and questions that we had. She was very patient and kind with us and overall made our first
experience with budget great!”
“Very kind staff. I had to get a rental while my car was in the shop.They always called me and followed up. They were very helpful! Only issue was they take a while to answer their phone, but it’s because they’re always busy. Overall, very good service!”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
Open 24 hours
4701 W Grand Ave, Chicago
Car Rental
“Ive dealt with SDA Global for 10 years now. They have always been excellent to work with and always above board. I highly recommend SDA Global to any company needing quick safe and reliable efficient and economical transport services anywhere in *****************.”
“My husband and I rented a car from Brookfield Enterprise Rent A Car last weekend. Everything went wonderfully. Both of the employees we dealt with did a fantastic job going through our rental agreement, ensuring we had a clean and safe vehicle and then a quick return experience. I would definitely recommend using Brookfield enterprise rent a car whenever you’re in that area.”
“I really needed a nice truck for my family reunion. They gave me the perfect truck size I needed. I was worried they might not have a size I needed. Turn out the Jeep Cherokee was great. 2024. I'm definitely renting from Alsip location again. I'm so glad I picked this location bc the ladies there made the rental process so seamless. It was a small wait but good things come to those who wait. Plus, she practically checked me out at curve side. That was the best part to me. Thank you ladies...”
“George is able, knowledgeable and courteous. He will inspect, advise and get you on your way without the problem that brought you in! Three cheers for a good neighbor.”
“Friendly guys and easy process, and it's about 200 bucks cheaper than renting at O'Hare. They also drove my wife and I back to the airport after we returned the rental, no charge or anything. Can't think of any reason to rent from anyone else other than these guys if you're flying into O'Hare.”
“They gave me a car that smelled like cigarette smoke and mentioned that it is already in their system. This was the only mid sized car they had and we needed one so we took it. Fast forward to return time and I get a letter stating that the car smells and that they will charge me for it. This location does not answer their phones and return calls to rectify this issue. I will not be renting with Avis again.
Edit: I was able to get in touch with the location and they were able to help me out. 4 stars!”
“Went in today to return my rental that I had for three weeks. The gentleman that assisted me was extremely polite and helpful. There was another woman there who was being rude to another employee. The gentleman assisting me stepped in to help his colleague with her. The return process was quick and efficient. Gave 4 stars because there is an evident foul smell as you walk in. It was also there three weeks ago when I picked up the car. How terrible that the employees there have to be there all day with that horrible smell.”
“Nancy was very professional and very helpful l have use budget truck at different locations this location really stand out, if l could give out ten stars l would”
“They are absolutely the best team ever. I have no complaints about anything. They are kind, professional and friendly. I won't go anywhere else. They are simply the best! I highly recommend them! Thank you!”
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“Customer service has definitely improved since 2020. While it’s still frustrating that you can’t seem to reach anyone by phone—the number listed on the website doesn’t appear to be correct—I want to give kudos to the team at this location. It used to feel like chaos and confusion, but now things seem to be running much more smoothly. My recent experience was surprisingly efficient, and that’s a big change from the past. Well done!”