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“I had a great experience at PetSmart! They had everything I needed for my pet, and the staff was incredibly friendly and helpful. It was a pleasant shopping trip, and I left feeling satisfied with my purchases. Highly recommend!”
“This place is awesome! Our baby Rani have been going for her grooming for past 2 years. Sean handles her so well, like a baby! Staff is excellent. Will recommend to anyone who is looking for a grooming place.”
10AM - 8PM
1249 E Higgins Rd Unit 1, Schaumburg
Pet Stores
“Taryn did an amazing job at doing my girls nails. Rosie is a staffy and is very nervous with new things but she made her feel ok about getting worked on. Thank you so much I will definitely be coming back!!”
“Great location. Dave was very kind and helpful selecting the right products. He knows his stuff. One of the best customer service experiences I’ve had in a while.”
“Stopped in for a birthday cookie for my pups 1st birthday. They had a great selection to choose from, and even cookies for any occasion. Didn't have time to look around since I was on my lunch break, but will definitely come back another time. The staff was very friendly and they all wished our Yogi a Happy Birthday!”
“Very large selection of cat foods/toys and treats. I bought a cat tree there, and the staff was very accommodating and they helped with moving it from the shelf to the register. They even offered to bring it out to the car (but didn't require any more assistance). I appreciated the gesture and I will definitely be visiting them again soon.”
“I cannot say enough good things about this Pet Supplies Plus & the employees who work here. I was so glad when we moved here that we had one so close to us. We are usually always there for pet food & have gotten to know some of the employees very well. Donna & Michelle always go above & beyond and are the absolute sweetest to deal with. There are a few others who usually help us and make the experience easy & pain free. Thanks for everything guys!! :)”
“Wendy is an amazing groomer and I will aways take my elderly dog to her. She is kind and gentle with her, as she needs that kind of attention. She is a gem and extremely easy to work with! They are easy to communicate with and book appointments with. Kriser's helps me carry my purchases out and goes out of their way to assist.”
“I got a hamster today one of my friends named her bagel! She's a Syrian hamster and she's so cute and sweet. The workers were very nice and helpful. I'm also really glad they supply you with some bedding for the hamsters gunneia pigs and other animals in their carrier box so they are nice and cozy.”
“OMG OMG! If you love your pet. If you care about their health and well being, please come and visit Page’s. Our puppy is sick and Jody provided sincere, clear and concise direction and support to treat her. Very knowledgeable and professional…they love animals and we thank them for the support. ❤️”
“When my brother's trailer broke down near the Indiana border, the only store within 2 hours that was still open until 9pm was this Tractor Supply. He called an associate at the store and they found the leaf spring he needed. They were willing to stay a little after closing time if needed so we could make the long trip there to pick it up. We cannot express enough our appreciation for this store's associate for going the extra mile for us during an emergency!”
“Very clean, neat, and organized space. I went in looking for a particular brand which they ended up not carrying in store but an older gentleman was very helpful and attentive to try and find an alternative ! Keep that guy around :)”
“Bought birthday treats for my fur baby, as well as a little something for his brother! He loved his cookie! Staff was so nice and helpful. Always come here for my doggie specialties.”
“place is great. The people treat you nice, very helpful. the bath your dog yourself for 20$ is really fun and he can out just as nice with the 15$ nail trim as he did at 150$ place i brought him.”
“We been their customer since the farmer’s market. They recently open up the store in Arlington heights downtown area! Their treats are such a good quality and love the owners. It is so hard to get pet treats from decent source.”
“Great selection and knowledgeable staff. One of the family dogs has specific diet and Rick's was able to meet all of their needs. Will be coming back for all of the dogs' food needs”
“When I checked in at 6 am it turned out that my appointment only tomorrow,but they gave me a dock and unload in 30 min,Thanks.Overnight parking-yesRestroom inside- yes”
9AM - 9PM
629 E Dundee Rd, Palatine
Pet Stores
“Staff genuinely cares about animals. The reviews of people being upset by staff asking questions about animal setups prior to purchase should be thankful they are asking questions, and just not blinding handing animals out. Industrial sized filter systems allow for more fish to be housed at a time temporarily (petco only provides temporary homes). Those upset by fish questions when trying to purchase fish need to be more mindful and acknowledge its because the staff wants the animals to have the best chance at survival.”
4 - 7PM 7 - 11AM
805 IL-22, Lake Zurich
Pet Stores
“Friendly service that takes very good care of the dog. Ernest comes home happily tired at the end of the day; the team at Oakview is always happy to see him the next morning!”
9:30AM - 9:30PM
1444 E Golf Rd, Schaumburg
Pet Stores
“I like this store a lot and I bought lots home furnishing items from it. They help me carry a rug to my car before.
But today I went to return two items and this staff looked at me and pointed at everything behind him and said, if you can find a spot to put these on that shelf, I will process your return. He wasn’t joking or just trying to be funny. Not nice. He did process my return but why do you have to say that to me. It’s okay to feel overwhelmed but why take it out on me.”
“I stopped in to buy a few toys for my birbs. They have a great selection of supplies and lots of beautiful parrots. The shop is very bright, clean and organized. The best part is the staff — everyone was so friendly and helpful!”
“Love coming here on my days off, they’re always stocked with everything I could ever need and their betta fishes are always healthy and alive for the most part. I bought 4 from them previously and they’re all doing very well. Bought 2 king bettas and recently bought a baby girl betta. Often buy cat litter, overall aquatic and feline products.”
“I sent in an old pair of clippers that my Mom used cutting my hair when I was a kid, needed a new power cord. I got a hold of Chuck and he took care of everything. I couldn't be more happy with the results, these clippers are at least 60 years old, and hold a lot of sentimental value to me.”
“I have 3 Petco's around my area, and this is by far the best store. The fish are always looking healthy, and if not, they are always taken care of the proper way. They have the best selection of fish and plants. The store is very clean, and the employees are always very nice and helpful.”
“We have been taking classes with Miss Nancy at this location, training our puppy to eventually become my son's emotional support animal.
He has some special needs and Nancy welcomed him to join us and get involved in every class.
Will definitely be attending the next class levels with her!”
“i live about 45 mins from this location but i always make sure to stop by when i’m visiting my parents. the selection is great, store is always clean and the staff is always friendly and willing to help if i need it!”
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“03.21.2024
This is a wonderful place. My husband and I were deciding between adopting another furball or another feathery friend.. a red factor conure stole our hearts almost immediately and shortly after Erin came over and assisted us. It was our first time here and she made the experience great. This place is great because the pets are in open spaces so they are socialized well! The animals are happy to interact with people and are happier than other places who keep their pets isolated behind glass and away from each other and visitors.
I have been to many pet stores and have been to specific bird places.. this one takes the cake. (I’ve never had such a happy bird so quickly!)
I overheard staff (namely Eric and Manager Victoria) advising people on pets that are appropriate given living situations and experience levels - they REALLY care about the animals and finding a good fit for people (to avoid having a return situation).
Most places don’t care and just sell an animal without a thought or any questions - here they will speak with you to figure out what’s the best fit for you and for the animal. (Please don’t be offended or go somewhere else because they advise you against what you want - they know what’s best here.)
I really enjoyed being able to interact with multiple different pets and being introduced to some of the larger parrots they had.
The staff also know everything about each animal. This place cares and these animals are in good hands.
My husband and I found our forever go-to-place!
Side note: could possibly be pricey for birds/animals but they’re the most SOCIALIZED pets you’ll come to find from a store - it’s 100% worth every penny.”