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10AM - 1:30PM 2 - 6PM
1205 State Rte 31, Crystal Lake
Banks
“I needed a Bank that was conveniently located near my home so I decided to open an account with Woodforest National Bank inside my local Walmart. Chase was my banker and this gentleman was polite, professional and informative! Dianne was there that day and offered warm smiles and assists as needed. I like the perks and convenience of this bank. I was introduced to Santiago another banker and now I know the whole team. Great job and keep up the good work.”
“Elizabeth was incredibly knowledgeable navigating the VA loan process. She was unbelievably responsive and empathetic to every concern I had. Elizabeth was genuine, deliberate, and professional each step of the way.”
9AM - 5PM
455 W Northwest Hwy, Barrington
Banks
“I'm a long-time member who more recently visits the Barrington branch. Lori and the staff greet you with a smile, are polite, and are very helpful answering any questions I have might have. There's something to be said for in person banking. Great job!”
10AM - 1:30PM 2 - 6PM
2680 N Illinois 83, Round Lake Beach
Banks
“I must say out of all the banks that I’ve been to as a business owner Wilma is by far one of the nicest persons I’ve ever met I walked in and opened up a personal checking account. Took all of 10 to 15 minutes. Very responsive, quick e and excellent customer service thank you again Wilma. I really appreciate you your service”
7:30AM - 5:30PM
625 Cog Cir #200, Crystal Lake
Banks
“Corporate America Federal Credit Union in Crystal Lake is great! The staff are so helpful and nice willing to help you out with any questions about your account. Good place to get loans with better rates then some other places.”
“My experience at the bank was absolutely wonderful. Both staff members I worked with were thoughtful, kind, and very helpful. I am very satisfied with the service here.”
“Eddie has been our banker since we started our business earlier this year. He’s been an amazing part of our team! He’s very responsive and has helped us reach out to the people we’ve needed to get things done for our business. If you need a banker, he’s your guy! Thanks Eddie!”
“Carl Oguamanam is great to work with! He has a highly professional team and closing loans together is a breeze! I look forward to many more opportunities to work together. Thanks, Carl!”
“We’ve tried to call several banks this afternoon, Bertha answered quickly and answered my son’s questions with a very helpful and friendly demeanor! I’d definitely recommend this bank over several larger banks and credit unions in the area.”
“From the first time I walked in they were extremely accommodating. They answered all of my questions (of which there were many) and helped me set up my account. I've been back to the branch a couple more times and they are always eager to help and have a great attitude.”
8:30AM - 5PM
201 S Hough St, Barrington
Banks
“I usually go to the Cary Bank and Trust but the one time I had to go there was because Cary Bank's machines were acting funny so they told me to try Crystal lake. First time I have went there I was greeted nicely by Cindy Suarez, she did an outstanding job, and I was impressed by the way she greeted me and took care of the situation. She got me a card and I was on my way. Outstanding job Cindy!”
“We’ve been working with this bank since we opened our business and we cannot belive how great they’ve been to work with.
From business to personal they handle all of our needs.
The staff knows our family and is more than accommodating every visit.
We appreciate the help and continued support!
Thank you!”
8:30AM - 5PM
2100 W Algonquin Rd, Lake in the Hills
Banks
“The staff at this bank are so helpful, friendly and are just wonderful! I have never been to a bank that is so welcoming. They really know what customer care is.”
“We moved our accounts to Hawthorne Wood Community Bank 3 months ago from a credit union we were with for 30 years. I am so happy we did, we love Rosey and her team! The service is wonderful. Everyone in the branch looks happy. It feels welcoming at a time when when so many businesses are moving away from that personal touch, they are running towards this! Love it!”
9AM - 5PM
60 E Main St, Cary
Banks
“This group of people are amazing! Fun and Real as it gets! They are always more than their job title! I love seeing their faces and will only go to this affiliate !”
“I've been a First American customer since 1988. For the past few years, I have worked with the fine people at the Lake Zurich branch. They are wonderful, customer-oriented employees that go above and beyond to meet all of your banking needs. I would definitely recommend this branch for all your banking needs.”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
“My Grandma Immel needed me to deposit some cash and so I did her a favor and walked there. Staff were nice enough to give me a receipt and deposit her cash into her account, even though I wasn't the account owner.”
“I have worked with Kyle Geisser on two different occasions on purchasing a new home and refinancing a home. He is very responsive and just a all out excellent person to work with. He is always on top of his telephone calls and emails at all times of the day. Would highly recommend work with him.”
“I honestly love this bank. I’ve been here for years and although I do not live in the area you can go to any Wintrust branch and be helped. The bankers here are helpful and always nice. I did get a snobby banker once but I’ll just take it she was having a bad day.”
9AM - 5PM
353 Bank Dr, McHenry
Banks
“Only experience I have is a boat loan with no problem. Had a question/issue and Amy H from the bank was all over it and extremely nice. Very good experience based on her response, knowledge, timeliness, and great personality. Thank you for the help!”
“I have had exceptional service from First American for years. They know me and are so proactive in the support they provide. Recently I changed the legal structure for my business and didn't think about the need to change my business bank account. They called me and it was so easy to take the new documentation to them and they quickly changed the bank records. I am very grateful to have a real community bank that I can depend on for business and personal financial needs.”
“I visited the Cary branch where Jacob informed me about a couple of promos.With his help, I immediately made some changes to take advantage of them. Jacob was very professional and helpful!”
9AM - 5PM
195 IL-120, Volo
Banks
“Wife and i started using CCU during the pandemic and have had no issues, always wonderful service with knowledgable associates. Ricky Bueno was awesome in helping my wife and i with a secured credit card application. Awesome service and outstanding employees.”
“I can’t thank State Bank and especially Laura and the Round Lake branch for helping me with a fraud case! She was so patient and kind as she helped work through working with my accounts. She represents the service one would want from their personal bank!”
“I have never experienced a bank like this. They are looking out for me. Great suggestions and help. I am thrilled I found them. Friendly! They even fill out your deposit slips. I save money. I've made money with them. Love this bank!”
“Went in today to take care of some savings bonds among other things. The girl who helped us was so patient and helpful, we had a lot we wanted to get done and everything was made so easy. I've also had other good experiences here but this deserved a shout-out.”
“I've been a First American customer for over 30 years, and I continue to be amazed by their excellent customer service. I need to give a special shout out to Kathy Murray who works at the Round Lake Beach branch. She went above and beyond to help me right before the 4th of July holiday. Her efforts for me were a fine example of what customer service is all about.Thanks again, Kathy.”
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“Great staff, attentive! Nicole recently helped me with a really stressful issue; I made a mobile deposit to my account that had an invalid hold on it and the money wasn't available.. She helped contact the correct people and always kept in touch until it got resolved. Last year, Terry reached out to me after I moved into”