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Open 24 hours
521 Auburn Dr, Island Lake
Electronics
“Had an excellent first experience at Grand Appliance in Round Lake! Bruce was incredibly welcoming and patient while helping us choose our washer and dryer. He made the whole process easy and enjoyable. Highly recommend!”
“Brian and Anthony at Lake Zurich Grand are fantastic! Provide all the facts / data, with a low pressure, friendly, fast and accommodating sales approach. We’ve purchased three major kitchen appliances from this store and are very pleased with their service level. Highly recommend!”
10AM - 6PM
1473 S Randall Rd, Algonquin
Electronics
“Fast and easy.
Ron gave me a great trade offer for my Sony camera and I also bought a dji osmo pocket 3 from them.
Really recommend if you’re planning on selling electronics or trading for anything products they have in stock. ?”
“The store employee Alyssa is very helpful and knowledgeable about the products! She does a great job answering all my questions, then some!!! Every communication with her is a joyful and informative!!!”
“Came in to sell some items I was no longer using after being turned down from another pawn shop. Gave me reasonable prices considering and was able to negotiate for a small amount more. Reasonable business!”
“Anna at T-Mobile was absolutely amazing to work with. She was very attentive, knowledgeable, and helpful with explaining the phones and plans so I could get set up with exactly what I needed. I can’t thank her enough for all the time and effort she put into helping me. I’ll 100% be coming back to see Anna again whenever I need help. Highly recommend!”
“Thank you Brian ( the owner) for a wonderful experience at your store. Super friendly staff ( and dog) …. Terrific service and awesome inventory of cool items.. LOTS OF STUFF!!
Fair prices and knowledgeable appraisals.
Highly recommended ?”
“We went to Grand Appliance for the first time to look at washer and dryers. We were met by salesman Don Von Ebers he was very helpful in showing us all the different brands. Very friendly and made it easy to choose new washer dryer and help with setting up delivery and install. Would recommend Grand and DON TO EVERYONE ! Tom and Cathy”
“I was up and running in no time. With a simple configuration in my Click PLC, I am now pushing event driven data through a Digi IX10 to a Mosquito broker running on a cloud server via MQTT. Everything was simple, seamless, and reliable!”
“I’ve been having issues with sending messages, spent over 3 hours with customer service and they could not help. I went to this store and this guy Witek fixed it in less than 5 min. Thank you so much”
10AM - 8PM
1007 S Rand Rd, Lake Zurich
Electronics
“My son’s phone was stolen while on vacation and it was quite a mess. When we got back, we came to this store and Wes was amazing at letting us know all the options available, getting the phone replaced, and restoring the data from his stolen phone. He turned a bad situation around into a good experience. I’m grateful for the support he gave us.”
“Last two poor reviews (from the same person) of Pete are false regarding “Jim” They don’t even make sense. “Zaolin Co” what?! The proof was in the YouTube video. & the dozens of comments below named your tire shop as scammers. Here’s a 5 star honest review of the trading post. Love your store and your YouTube channel Pete and I’m a customer of yours so this review is legit. Cheers.”
“Best experience I have had at a phone store! Nick and his team made our time there painless. This is now our prime store for any and all of our T-mobile needs! Thank you all so much!!”
10AM - 8PM
525 W Liberty St a-120, Wauconda
Electronics
“Caitlynn was a WONDERFUL help!! She’s the store manager and was super friendly, welcoming, and great to have a conversation with while we waited for my phone to update. T-Mobile, GREAT HIRE!!”
“I've been to this store twice to sell jewelry. On both occasions, from the time I walked in the store, to the time I walked out, absolute professionalism! While going thru the process, the entire staff showed empathy, but also showed excellent customer service. At no point did i feel pressured like you see on those hack TV shows. These guys, and girls, are the real deal! They are human, just like the rest of us, and they show it. 5 stars for sure in my book!! Im going to keep going back!! Thank you again! Wish these Bills wouldn't keep coming up!! :-)”
“Great customer service! Always friendly, greeting & asking if any help is needed. Will actually show you to the exact spot to find the item you are looking for. Cashiers are cheerful and always ask if I found everything okay, and call for help if you didn't find the needed item.”
“I’ve been having issues with sending messages, spent over 3 hours with customer service and they could not help. I went to this store and this guy Witek fixed it in less than 5 min. Thank you so much”
“I went to get phones for 2 of my children. Karina was AWESOME. She helped me get two new lines, 2 new phone cases && 2 screen protectors for an AMAZING price. She was very informative and could multi task very well so the whole purchase was very quick. She is the best.!”
“I had an outstanding experience at here thanks to one of their incredible employees, Adam. Even while multitasking and helping multiple customers at once, he never once made anyone feel rushed or overlooked. What really stood out was how he made each person feel like they were the only customer in the store—giving full attention, answering every question thoroughly, and maintaining a friendly, professional attitude throughout.
It’s rare to see that level of customer service, especially in a busy environment. He handled everything with patience, efficiency, and genuine care. T-Mobile is lucky to have someone like him on their team.”
“Went to get a new phone and Ivan was fast, efficient, and very friendly. I usually hate going to the phone store but he made it a great experience. He had great customer service and had a lot of patience.”
“shout out to Mary at the T-Mobile in Crystal Lake. If you have any problems with your phone, she’s the one to fix it believe me she knows what she’s doing. Thanks, Mary.”
Open 24 hours
2309 N Ringwood Rd U, McHenry
Electronics
“Service for towing is outstanding, I have used them multiple times. Repairs tend to take longer than expected and communication always seems to be one way, but their work and towing is excellent.”
“I recently had the pleasure of visiting the Lake in the Hills Verizon store, and I was greatly impressed by the exceptional service I received from Michael. Initially, I was considering switching to AT&T due to their competitive pricing and senior citizen discounts. However, Michael exceeded my expectations by listening to my concerns, offering a tailored solution, and going above and beyond to retain my business. Michael's professionalism, customer-centric approach, and dedication to Verizon are qualities that set him apart. He made me feel valued as a long-time customer, and his efforts saved me from leaving Verizon. He, along with Jay, are the best in class and customer centric. I'd be happy to recommend him to friends and family. I highly recommend Michael.”
“Went in on a Saturday, talked to Joe,My wife had a new S24 ultra, and made mistakes and really messed up her Facebook and had multi logins Joe was determined to fix it and he did was very helpful and knowledgeable
She told his manager Jim he deserved a raise, for all his work getting her new phone working .”
10AM - 7PM
369 N Cedar Lake Rd, Round Lake
Electronics
“Exelente !!! fué el trato que recibí de Anabel, me ayudó con mis preguntas muy amablemente. Hizo cambios en mi cuenta con mucha paciencia y dedicación. Exelencia en su trabajo. Gracias Anabel.”
8AM - 10PM
555 S Rand Rd, Lake Zurich
Electronics
“This target, and this target specifically, I always refer to as the “chic-fil-a” target. Not because they’re affiliated in anyway, but because of their customer service. I can go anywhere and get an insincere greeting, I come here because the staff greet you with a smile and when they ask how your day is going, they genuinely care. Today, Danny asked me about my choice of potato chip and we had a lovely conversation. He even gave me a vacation recommendation I’m very excited to try! And I even heard him making the same conversation with the person who checked out just before me. And mind you, the staff here are able to offer this service without slowing down their more rote duties at all. Very impressive. I hope management takes note of this location. I come here knowing I spend more than alternatives because of the excellent customer service I know I’m going to receive”
“Even though they were busy, the clerk was pleasant and efficient taking my passport photos. I went to the pharmacy and the staff there were well-informed and fast. And finally, the front checkout girl was so sweet! A great place!”
“Everytime I'm here I get deals that both benefit the store and myself and have been a repeat customer for awhile now. Definitely come and see what they sell here because I love what they have.”
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“The staff here is super friendly and they know all of their “regulars”! I’m not a “regular” but I could see the way the cashiers interacted with their customers and it’s a special bond. We had a quick visit on Saturday, April 19, 2025 but super pleasant. I won’t forget my visit in 2024 when they made a pizza slice for me in just TWO MINUTES. Very impressive! (Written 4-26-25)”