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2 - 7PM 10AM - 1:30PM
2424 W Jefferson St, Joliet
Banks
“Ms. Maria Garcia, was the personal banker that I met at the Joliet branch, she is one of the most competent, lovely, welcoming, and warm BANKERS, that I have ever encountered!
She was so knowledgeable about so many of the incredible programs that your bank offers… that my colleague and I were dazzled by both your bank & the great customer service, by Ms. Garcia.
Thank you so much for being such an amazing banking institution and having people of this caliber to work with! EXCELLENT! 5 STARS?????”
“I just spoke to Johari I was unable to get into my account. She was very patient, helpful and kind!!!! She deserves a pay raise, bonus and shout out!!!! Thank you so much Johari!!! You are awesome?”
“I’ve never had such a good experience ever with this type of situation. I had to pull up past documents from a long way back so a lot of papers, plus I got fraud on my card, anyways Stephanie Zavala was so comforting and there was no problems. She was 100%, got me all my papers and called me back and checked on my situation.I highly recommend her for customer service. I don’t have words to explain how much she helped me out she is Awesome !!!!And she showed love towards my dogs lol! Stephanie Zavala was Great!”
“This is a phenomenal institution. I have been going here for just over 4 years and am very satisfied. Sometimes I see a familiar face here or someone new who I haven't seen before and I always have confidence and trust that whoever it is will help me out with any service that I need at this Joliet branch.”
“This Bank is great! They are always super friendly and helpful. The location on Jefferson knows me and never complaints when I am running in at 4:59 they always are happy to help me. Great service you will not regret banking with them!”
“This is a really nice community bank. Employees and management are very nice and helpful. Sometimes this branch gets real busy but it’s not too bad. Overall experience is nice at this bank.”
8:30AM - 5:30PM
1654 Terry Dr, Joliet
Banks
“Love you numark, any issues I had was resolved in a timely manner. Now they wouldn't give me a personal, loan. Which was ok?. I got it figured out. Most of all. I have no complaints, Thanks numark”
“Personable, friendly staff that will remember you! I enjoy the close-knit community the business brings in. Banking small helps you pay more attention to your finances and gets you back on track with your personal finance goals. Can't beat the auto loan rates, either!”
“Friendly service and always willing to help. I have been with them for 3 years and could not be happier with the level of service they provide. Jack has done great job!”
“Abri Credit Union in Joliet provided excellent and efficient service in financing my new car. Roxanne was both personable and professional, ensuring a smooth process while also informing me about GAP insurance. They offer a flat rate of $499 for the duration of the loan, which, based on my research, is one of the most competitive rates available. I highly recommend Abri Credit Union for auto financing, and if possible, I suggest working with Roxanne for an exceptional experience.”
“Very grateful for Busey, they have been great to bank with over the years. Recently was scammed and they were very helpful in resolving my dispute and getting my money back. Thank you!”
“This bank and its employees have gone above and beyond with both my personal account and my business account. I am extremely satisfied with my accounts and their customer service! Olga helped me open my accounts and has been there with any questions or help I have needed along the way. If you are looking for a new bank this is the place to go.”
10AM - 4PM
1401 N Larkin Ave, Joliet
Banks
“Went to Bank Financial on Larkin about an issue we were having with our account. Met with Mathew S.After reviewing everything, he was able to resolve our problem. He was courteous and professional in dealing with us. Great customer service thanks to Mathew!”
“This 5- star review is LITERALLY for relationship banker- Joy Tyda NOT the bank. I personally do not like dealing with old national bank I never did business with them but my loan was sold to them after they took over First Midwest Bank. Long story short I satisfied my car loan debt with ONB a few months earlier then the schedule last payment & my title was supposed to be sent to my home address. I waiter over 2 months and never received it. After talking to multiple reps, a manager & the IL Secretary of State & got nowhere I finally reached out to the branch directly where I first took out my car loan & had the pleasure of having Joy help me out with the situation. Problem was no one was able to get me a duplicate title or a copy of it not & the loan ONB’s loan department wasn’t giving me my title number either! It was getting ridiculous. However, Joy took charge right away & emailed who she had to, CC others that needed to be included in the emails to their loan department to make sure that this issue was going to get resolved sooner rather than later. After a couple weeks, I finally have what I need and received not only a copy of my title, but also my title number all thanks to Joy!! I would NEVER do business with ONB I dislike the way they handled everything and how good they were about taking my payments, but definitely not good at all about helping me handle the situation and if it wasn’t for Joy, I’m sure I’d still be waiting to hear back from them with more weird excuses. Thank you Joy Tyda for not only doing your job, but also going above and beyond to help someone out that is doing business with your guises bank, and that satisfied their end of the bargain! This is what exceptional customer satisfaction is which is RARE nowadays!”
9AM - 5PM
2222 Essington Rd, Joliet
Banks
“The team at this location it's incredibly nice, the GM approached us with a smile and always attentive and helpful, it reflects the positive energy that he shares with his team.”
“(Translated by Google) It is an excellent bank. All the employees are very friendly and efficient. It is an easily accessible bank on any street you arrive.(Original)Es un excelente banco. Todos los empleados son muy amables y eficientes. Es un banco de fácil acceso por cualquier calle que llegues.”
“I Highly Recommend going to the Joliet location. The staff there are very Helpful, And very Nice. Monica the Bank Manager was very Professional and informative. Sophia was very nice, helpful, professional. The customer service from all the Tellers, Bankers were very Professional and positive.”
“Best customer service I ever had! This is why I pick First midwest bank for my bank. If you ever want to feel welcome and have the best customer service make sure you see (Maggie Flores). She will take good care of you!
Thank You.”
“Last name Martinez is all I remember lol and the newer female working there were very nice and tried their best to help me! I’d recommend them to anyone in need for help with anything in this bank!. Took their time to help me despite my situation and the little help they could’ve given me I still left happy because they did all they could. Very professional. Thank you to the both of you!.”
9AM - 5PM
170 N Ottawa St, Joliet
Banks
“I was very nervous with all negative comments. This locations is very close to were I live, so I took a chance. There lots of parking just make sure to read the signs and make sure to pay. I was greeted right away by very nice lady. I told her I need to make deposited and she said I could use the ATM in the lobby. She asked me if I need help. I am very new with PNC and was very pleased that she was willing to show me how to use the ATM. It was very quick and convenient using the ATM.”
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“Great place just opened my bank account and beautiful Carra very professionally explained to me all the options and benefits I could get at this bank. 100% recommend this place. Not like BoA”