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“Good customer service. When the register line was busy they opened another register! I will come again. There is so many products to buy. They always have a nice selection.”
“The staff at this store is the greatest. You ask them any question and they have an answer for you always. They have everything that you need to decorate any room in your house or office.”
“I went in with my two children today. My baby on one side and my daughter on the other. The cashier was very kind and helpful. He helped me pick out a puzzle for my father-in-law and gave my little one a sucker. I will be coming back to this store. I'm very thankful the store had children books too.”
“Rally House at the Orland Square Mall was a fantastic one-stop shop for all of my Chicago souvenirs! The store is huge, and they have a large variety and selection of merchandise for Chicago, all Chicago sports teams, and a ton of Illinois colleges and universities. I gave them 4 stars because it was a little pricey (but I'm okay with that since everything is in one place!) and they had merchandise from every Big Ten school...except for Penn State! Other than that, it's a must-visit store!”
“Juan Rivera, I believe that’s his name, is the manager at the Joliet store and provided us with outstanding service. We were experiencing a frustrating issue with one of the financing companies, which had an unnecessarily complicated identity verification process. Juan stepped in, took control of the situation, and resolved everything quickly and efficiently. Thanks to him, we were able to get the beautiful sofa we wanted. He’s clearly passionate about delivering a great customer experience and truly understands the importance of doing things the right way. I highly recommend him—he was fantastic.”
9:30AM - 9:30PM
2805 Plainfield Rd, Joliet
Home Decor
“This was my first time in this Ross location and it didn't disappoint! I found Easter shoes for myself and my daughter. Plus matching shirts for my son's, a pair of Summer sandals, something for home decor, our Morkie pup and snacks lol
So happy we stopped in and completed most of our list. I can always count on Ross for great beauty and hair care finds to at great prices
Keep the awesome finds coming Ross and I will definitely be back!!!
This is the Joliet location in the plaza with 5 Below and Target”
“My favorite furniture store.In this store they have an excellent team of salespeople, especially Yesenia (Yesi), she helped us a lot.I highly recommend this store.”
9:30AM - 9:30PM
1470 N Larkin Ave, Joliet
Home Decor
“I like Ross because they have a lot of good thing s for a great price, the shelves were decently stocked. I found a lot of Christmas gifts. but the one thing with Ross is that they never have enough cashiers. eventually I got in line a cashier. I went to to say hello but she was annoyed that I had fragile things and absolutely refused to wrap them or put them with pillows I purchased. she seemed very irritated that she had to to use one thin bag to put my item in separate that was breakable. I wasn't going to sit there and argue. she had absolutely no desire to be careful packing the glass items that I purchased. It was like I was putting her out. some of the customer service I've received at Ross before has been good but most of the time the service is like this. I still like the store but I wish the employees would be a little bit more helpful.”
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“Diana was very helpful. She helped throughout our experience at Value City.. not pushy but suggestive.. offered alternatives and helped my wife and I, making an otherwise daunting task a delightful experience.. Thank You Diana!!”