Verizon's store in Joliet offers a wide range of mobile, 5G home internet, and business services. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store is known for its helpful and knowledgeable staff, who go above and beyond to assist customers. Reviewers praise the store's team, especially the manager and employees, for their exceptional service and expertise in resolving various issues, from WiFi problems to phone troubleshooting. The store is described as a "new home" for phone services, with the staff providing excellent guidance on promotions and plans to meet customers' needs. Overall, the Verizon store in Joliet is a reliable and customer-focused location for mobile, internet, and business solutions.