Internet Service Providers in Joliet, IL

“I came in to switch from Verizon to T-Mobile Eva was very good on decisions options on phone in good price range for me and my family will be coming back great costumer service.
Thanks Eva ?”

“Tabish was very helpful & assisted my family & I in the best way possible. He fully described the offers & promotions, as well as addressed any questions or concerns we had. Good customer service and helpful personality!”

“Had the most pleasant experience with John, today! Extremely knowledgeable, kind, and all around fun guy. He made the experience quick and painless! We will definitely come back to this store for all future Verizon issues and purchases. John is the best. John deserves a raise. John is the GOAT!”

“Went in today and got a phone upgrade. Pedro was the store associate who helped me during the process. I was (admittedly) already irritated when I walked in the door because of a previous experience I had at a different Verizon location but Pedro helped me out immensely. He listened to my concerns, came up with viable solutions, and I ultimately walked out of the store with the device I wanted. When I explained to him I was on a budget, he was respectful of that and didn't try to upsell me something I didn't want.

He even went beyond his duty and helped me find a case and screen protector too by searching up Best Buy because my new phone was syncing with my old phone and I couldn't look it up myself. He also explained he different bundles I could add onto my service and explained how I could add them if I desired. He explained how different bundles would save me money over time, too.

He was extremely knowledgeable while helping me set up my new device. While I was waiting for my phone to sync with my old phone, he went and assisted other customers, periodically checking in on me. I watched these other interactions while I was waiting (my phone took 30+ minutes to sync) and he was extremely polite and courteous with those customers, too. While he couldn't resolve every issue each customer had, he was able to assist with what he could, and was also able to point them in the proper direction to get the answers they needed.

Pedro is a stand up guy and an excellent employee. If you go there, try and work with him, you won't be let down!”

“I have been a customer of Comcast/Xfinity for over a decade and have both internet and mobile service through the company. Recently my wife purchased a new phone and had to transfer everything from the previous phone to the new one, including a line transfer so that we could maintain mobile service. She followed the directions properly but there was a glitch and something occurred which caused a loss of service on my phone. We called Xfinity to request help in restoring the lost service, but after speaking with two people, we decided it would be best to go to the store for some in-person help. TARIQ was our service person at the store and he was fantastic. We explained our situation to him and he calmly and knowledgeably led us through the restoration process, resolving in less than 60 minutes what had taken hours previously. We very much appreciate TARIQ's help, and we wish to acknowledge the excellent service he provided this past Tuesday morning.”

“I went to the store with my dad and sister and a worker
Rommel was really helpful and really patient and having small talk with us,100% deserved a raise or promotion”