Verizon's store in Joliet offers a wide range of mobile, 5G home internet, and business services. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store is known for its helpful and knowledgeable staff, who go above and beyond to assist customers. Reviewers praise the store's team, especially the manager and employees, for their exceptional service and expertise in resolving various issues, from WiFi problems to phone troubleshooting. The store is described as a "new home" for phone services, with the staff providing excellent guidance on promotions and plans to meet customers' needs. Overall, the Verizon store in Joliet is a reliable and customer-focused location for mobile, internet, and business solutions.
Raphael was a great help and very kind. He was very knowledgeable and went out of his way to help me use my insurance one my phone.
June 2026
I just left about 10 minutes ago. I love Claudia. She helped me with my home phone.t She is such a professional woman and her personality is so personable. You all have the right person in your establishment! Maria W.
May 2026
So helpful store. Claudia was so helpful and kind. I love this store.
