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“Awesome product backed with professional attitudes and true service.
100% recommend and will be buying these for my real estate clients. They are THAT GREAT!”
“I Came in building rick was very helpful, polite, showed me everything that I need..I got a unit same day..he is awesome and very knowledgeable about the storage...DEFINITELY DESERVE.. A RAISE. ..THANK YOU RICK I APPRECIATE GOOD GUYS LIKE YOU”
“The Gentleman who assisted me was outstanding, courteous, efficient and very kind. He knew his stuff and the facility is SUPER clean, and everything was very easy, from entering and access to storage. I highly recommend them! (Libertyville facility off Park Ave)”
“Chris was very helpful staying late, twice, to answer questions and help out. Some of the renters aren't the most considerate in parking and blocking the unloading garage for sticky tacky items, but these folks are in every facility. All-in-all, a smooth move-in experience to a nice, clean storage unit.”
“Great experience. I’ve been renting at this location for over a year and I’m now moving to a different unit and Arthur took great care of me and my wife so we’re signing up for another year and hopefully for years to come”
“I chose this Life Storage location a few weeks ago because of the reviews, and the reviews were NOT just hype. Marty is a helpful and courteous man who is a wealth of information and always friendly. This place is clean, well-lit, and the atmosphere feels safe. The only thing I think could be changed a little is that the overhead garage door stays open longer than it should after the eye has been cleared, but I am new to this storage stuff, so maybe there is a good reason for that. Otherwise, Marty is truly an asset to the company and this location is bright, clean, and wonderful.”
“Laura is outstanding!!! She helped me secure 3 storage units with little to no advance notice. I would highly recommend this facility for your storage needs. All of the storage units are clean and easily accessible.”
“Probably The Best Customer Service I've Had From A Storage Unit In Forever. The Girl There Was Really Nice, Showed Me A Couple Units Before I Made My Decision. She Walked Me Through Everything Perfectly And Was Beyond Super Nice And Kind. She Needs A Raise Working In The Sun Like That. Good Thing She Had A Golf Cart To Ride In Instead Of Walking.”
“By far, Metro Self Storage is the best storage facility experience I’ve had so far. Kim is fantastic! She is very helpful and provides excellent customer service!!”
“Wonderful to deal with, and Tom the Store Manager is always helpful and accommodating. Especially with us being a NFP football program and trusting the storage of all our equipment!”
“Public storage is lucky to have Renee.
I read other review and we all say the same thing because it’s true.
Renee gives your customers the patience and kindness that we deserve.”
“Been using their storage for over a year. Great experience! Berley has been such a great help! Can access easily and until late and they have carts for easy moving. Would recommend if you need a storage unit in the area.”
“Went in to inquire about a unit and found Wendy. She was incredibly helpful and honest. Glad we did not miss her and she was able to get us the greatest deal and a storage unit that suit our needs. Thank you!”
8AM - 6PM
1700 Butterfield Rd, Mundelein
Self Storage
“I could not have been happier with my interaction and service from UNITS, the entire process was excellent. Tom who arranged everything was great, he put my mind at ease and was correct when he said the unit could be placed on a dime. My relatively new driveway was unscathed during delivery (which is fascinating to watch) and the same with pickup. The person who delivered the unit was professional, knowledgeable and friendly. The unit itself was clean both inside and out. Thanks so much UNITS team!”
“Krystle was super helpful in helping me find the right storage space for my items. She was very patient with knowing I had to be moved in within a certain time frame. I def recommend contacting Krystle for all you storage needs.”
“Bruce offered fast and easy solutions to the problems I presented! I haven’t had a more smooth experience with any storage company; employees and all. Thank you!”
“Bambi is the best. Explained everything easily and set everything up for us to make an easy move that met our needs. Definitely would recommend the Cube Self Storage .Very clean, very safe and prices are so reasonable for any size unit you may need. Thank you. ”
“Matt was very helpful and made the entire process very streamlined. He was very considerate when I accidentally locked myself in the facility. I highly recommend for his great customer service.”
“Kaija is the kind of manager who makes a storage stop feel simple. She keeps the place running tight, stays on top of every detail, and answers questions with patience and clarity—so even moving days and last-minute runs stay low-stress. The way she spots issues early, whether it’s access timing or billing tweaks, saves time and headaches for customers and staff alike and turns Extra Space Storage into more than just a row of units; it feels like a well-kept, dependable part of the neighborhood. Her steady care sets a standard worth recognizing and supporting, and it’s a big reason this location stands out.”
“Julie was awesome. Very nice and courteous! If I had any questions or needed help she didn’t hesitate to help. Highly recommend Extra Space Storage for all your storage needs.”
“Joe in Metro's Palatine Illinois did a great job today in helping me to set up our online account. Everyone in this office has been very helpful in getting our storage units set up, buying supplies and paying our bills. It's a great facility... Clean and organized and very accessible. We're very happy! Annie Farrell, Annie's Resale for the World, Rolling Meadows, Il”
“Kelly, the manager is very professional takes her time to help us with our needs. We have three storages at the location and she was very helpful and we have preferred other people because of her professionalism and being so friendly and her customer service is superb.”
“We were looking for a place to store our car. I was having difficulties reserving online but Kathy and Mike have been very helpful in helping me book the unit and also providing info on our first storage unit!”
“Everyone at this Public Storage location has been extremely friendly and go out of their way to be helpful. My unit is as promised, no hidden charges. Owners are attentive. I would rent from this facility again. I have dealt with both Mike and Kayla and they have both been great:”
“⭐️⭐️⭐️⭐️⭐️ Five Stars! Brent at Public Storage is outstanding! He went above and beyond to find me the best Memorial Day special for my 10x40 RV spot—even calling me back to share a new deal. We met in person to finalize paperwork, and he helped me choose the easiest space to navigate. His personal touch and commitment to getting me the best rate are exactly why I come back year after year. Top-notch service!”
“Simply self storage was a life saver large units with great accessibility for large moving trucks to back right down to your unit. Very enjoyable experience with moving made easy.”
“Edit: the manager was very helpful and is actively trying to get me a lower rate. Tip: go straight to your location’s manager and don’t go through their online corporate support.
I have not had any issue with the staff or facility itself, however I’m extremely frustrated and disappointed because my monthly rate is increasing nearly 40%—just four months into my lease. When I chatted them for clarification, customer service representative simply said it’s due to high demand and that they reserve the right to raise prices whenever they want per the lease.
Of course demand is high—this is one of the busiest moving seasons in the Chicagoland area. But no advance notice, no explanation, and no consideration for how disruptive this is? Storage isn’t a service I can easily cancel. This would require renting a U-Haul, finding a new facility, and moving everything again. It’s a major burden.
This policy feels deeply unfair, especially so early in my lease. I chose Public Storage for its affordability and reliability—now I feel taken advantage of.
Please reconsider this approach, or at the very least, offer more transparency and flexibility for your customers.”
“The manager at this location was really helpful as I was given inaccurate information about a kiosk on location. This manager didn't have a kiosk but offered to drive me to a location that did so that I could pay my bill, she stayed with me as navigating the machine was not straightforward and she helped get the attention of someone at corporate who could provide a zip code to be the required information to use the kiosk. She then offered to drive me back to my hotel. I was extremely grateful.”
“Had a storage unit with this location for over 20 years. Decided today that it was time to empty it out. Went to the unit to open it up and the lock didn’t work. After multiple attempts, Mike from public storage came out and got the lock open for me. It was a HUGE help. Thanks Mike for your help!”
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“The women that helped me was wonderful. Explained everything in detail. When I came back to have delivery guys bring things in she helped me with the lock, she was very accommodating. The facility is spotless”