“If you are looking to work with people that really care Alero credit union should be your go to.
Diana and Michelle worked very hard to get us the best rates and really went above and beyond!
And truly educated us on all of our options.
The entire team are so friendly and helpful.
We couldn’t be happier that we found this credit union.”
10AM - 1:30PM 2 - 6PM
1205 State Rte 31, Crystal Lake
Banks
“I needed a Bank that was conveniently located near my home so I decided to open an account with Woodforest National Bank inside my local Walmart. Chase was my banker and this gentleman was polite, professional and informative! Dianne was there that day and offered warm smiles and assists as needed. I like the perks and convenience of this bank. I was introduced to Santiago another banker and now I know the whole team. Great job and keep up the good work.”
“Our experience with Alison at Barrington Bank was outstanding! Alison spent several hours with us over a couple of days helping us to open new accounts. She was competent, thorough, and extremely pleasant to work with. We are very happy to be at Barrington Bank and look forward to a long lasting relationship.”
“Michael Kasper was very helpful in helping me set up my new business account. He was clear in explaining all the details and patient with all my questions. I enthusiasticly recommend Barrington Bank and Trust.”
“Palatine Bank exemplifies customer service! For years I wanted to change my 3 different accounts from the very inept bank I was with for over 30 years, to Palatine Bank, but kept putting it off because I thought it woild take hours! Chris Turner of Palatine Bank took care of each aspect of my different accounts and she did it so easily and quickly! Palatine Bank can do everything at their location! I don't have to wait hours, or many days like I did with my old bank! I cannot recommend Palatine Bank more highly!!”
9AM - 5PM
455 W Northwest Hwy, Barrington
Banks
“I'm a long-time member who more recently visits the Barrington branch. Lori and the staff greet you with a smile, are polite, and are very helpful answering any questions I have might have. There's something to be said for in person banking. Great job!”
“My experience at the bank was absolutely wonderful. Both staff members I worked with were thoughtful, kind, and very helpful. I am very satisfied with the service here.”
7AM - 7PM
218 W Main St, Dundee
Banks
“Pamela Miehle was great, she did everything in her power to work out any obstacles we came across. The process was quick but still very careful to make sure everything was understood. I recommend Pamela and First American Bank to everyone.”
“Had an outstanding experience with Joti, after a horrible time with a gentleman working at the Rolling Meadows branch. She is extremely friendly, knowledgeable, and provides great customer service. Highly recommended!!!!!”
9AM - 5PM
60 E Main St, Cary
Banks
“Cary bank still has that small town fell. Everyone knows your name when you walk in. They are not your small bank though. There are branches all over and they can take care of any of your business or personal needs. I love being a customer of theirs”
“I’d like to express my heartfelt gratitude to Maryna for her professionalism and kindness. She helped us with incredible speed, guiding us through all the documents, opening the account, and preparing everything we needed. It was easy, clear, and unbelievably fast. Thanks to her efficiency, we secured a loan for our purchase within just two days!!”
“Hanadi and team were absolutely amazing! They made my wife and I feel welcomed the moment we walked in the branch. Took the time to understand our needs and customize the perfect solution!”
8:30AM - 4:30PM
One W Northwest Hwy, Palatine
Banks
“This is a great local bank for small business. Roy and Dorothy are very responsive and helpful with anything I have ever needed. I’m a happy customer.”
“Recently reconnected and opened CD and money market accounts, with the branch after relocating out of state seven years ago. Seeing Michelle, John and the team again, was comforting. Every time I visit the branch, I am impressed by the warm welcoming staff and the professionalism of the team. Keep up the good work.”
8:30AM - 5PM
201 S Hough St, Barrington
Banks
“From the first time I walked in they were extremely accommodating. They answered all of my questions (of which there were many) and helped me set up my account. I've been back to the branch a couple more times and they are always eager to help and have a great attitude.”
9AM - 5PM
1375 W Palatine Rd, Hoffman Estates
Banks
“I love this location -Hoffman Estates!
It’s clean and a cheerful vibe.
The teller supervisor Susie has been excellent and always recognizes me !!
Yasmine is a delight- helping me with banking tech on my phone!”
“We moved our accounts to Hawthorne Wood Community Bank 3 months ago from a credit union we were with for 30 years. I am so happy we did, we love Rosey and her team! The service is wonderful. Everyone in the branch looks happy. It feels welcoming at a time when when so many businesses are moving away from that personal touch, they are running towards this! Love it!”
7AM - 5PM
1375 W Palatine Rd, Hoffman Estates
Banks
“Cheryl Miller at the bank is top notch to work with. She is a great listener, offers top notch service and has a very pleasant demeanor. I highly recommend working with her at this bank!”
9AM - 5PM
800 IL-83, Mundelein
Banks
“My Financial Specialist was Mike Hegreberg. I refinanced my Auto Loan and he got me a better interest rate and shorter months on the loan so I can pay off my car sooner which is the way to go! He's very personable and we got the transaction done quickly. Go to Mike if you are looking to save money!”
9AM - 5PM
195 IL-120, Volo
Banks
“I’ve worked with Diego at the Lakemoor Consumers Credit Union a few times, and he’s been consistently helpful each visit. He explains things clearly, keeps the process simple, and makes sure everything is handled smoothly. On top of that, he’s always friendly and easy to talk to, which makes the experience even better. It’s nice to have someone who’s both knowledgeable and approachable, definitely appreciate the great service.”
“Needed to get a new Debit card because my chip stopped working. Anthony Rajkowski helped me out with a new card and was very polite and easy to work with throughout the process. Would recommend.”
9AM - 5:30PM
3196 IL-60, Mundelein
Banks
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
“My Grandma Immel needed me to deposit some cash and so I did her a favor and walked there. Staff were nice enough to give me a receipt and deposit her cash into her account, even though I wasn't the account owner.”
“So I drive specifically for this branch. I’m so sad they closed the one in lake in the hills, but the staff are amazing here. I am a question lady, and everyone has taken the time to speak with me and my Husband. We have multiple accounts and they always let us know about promotions that would benefit us and our kiddos too! I’ve worked with Blanca and Theresa and they are simply the best. I trust them and wouldn’t go anywhere else.”
“Nimisha is the best! Professional, reliable, patient, and offers a quick turnaround whenever I have a request. I go to her every time because she is more helpful than so many other bankers that I have worked with in the past.”
“Great Customer Service! Reminds me of the Good Days Banking. They look at the whole picture to make any decision on loans etc. Rate and closing cost are hands down the Best out there! Thank You Round Lake and Vernon Hill just a Great group of people!”
“Cudos to Fritz the branch Manager for helping us. Since we found Fox Lake branch to be a total failure, we called Fritz to report another fraud. He fully understood the urgency level, 10/15 minutes on the phone + 10/15 minutes in his office and he had everything under control and well managed, we left feeling we were in good hands. Great job Fritz!!”