8AM - 3:30PM
263 Ambrogio Dr, Gurnee
Computers
10AM - 9PM
6525 Grand Ave, Gurnee
Computers
“I was looking for a new 4TB HDD, and the main staff member helping me did his best, along with his colleagues, to ensure I got the right product. They even assisted in checking if we could price match with Amazon, but we already had the lowest price at $104.00. - Coach”
“Nice electronics store. I try and stay out because i always find stuff i wanna buy when i do go in and I really shouldn't. Sales staff is very nice. My only beef is that last time I went in for an Apple Watch they hard sold me on a best buy card I didn't really want or need. Oh well. If I am in the market for electronics that I can't order online and wouldn't have delivered, this is my go too. As infrequently as possible for the sake of my budget. I will also never ever go around Christmas, as the day after Christmas and the black Thursday/Friday/Monday whatever, is insane.”
“When I came into the Apple Store yesterday with my iPad and iPhone, I showed Fausto how my iPad had all of my previous events dating back to 2012 (I had NOT yet upgraded to the latest operating system on my iPad) and my phone (which I had upgraded to the new system) and it had NO previous calendar events. Needless to say, I was terrified that I might lose all or some of my information in the process of solving the problem. I think many people who essentially have EVERYTHING on their phone and other devices are fearful of losing their information, especially when someone else is making ajustments to their devices.Fausto was BEYOND amazing in his thorough and precise method of figuring it all out and making certain nothing was lost in the process. He was extremely kind and patient while helping me and explained each step in terms that I could understand. His method was like that of a surgeon's... exact and precise. It's clearly apparent that he has a vast knowledge base of both iPads and iPhones and I can only assume he does for all of your other products. He was/is such a wonderful person to work with and put me at ease so I totally trusted everything he did and the suggestions he made. Along with all of that, it's easy to see what a fine individual he is because he immediately creates a rapport of trust with his customers. I can recommend him to everyone without hesitation! Apple is EXTREMELY lucky to have Fausto on their team and I was lucky to have him be my guide through this issue and completely solve my problem. Kudos to Fausto!!!!”
“The security personnel were courteous and professional. Upon arrival, the security personnel will verify your identity and direct you to the appropriate dock. The designated unloader will arrive at your vehicle to remove the seal and inspect the shipment. Subsequently, you will be directed to the next available dock door for unloading. The unloading process for my trailer was completed efficiently within a 40-minute timeframe. Following the unloading, the completed paperwork will be conveniently placed at the rear of your trailer. Overall, my experience was highly satisfactory, and I extend my gratitude to CDW for their exceptional service.”
“Thousands of mile from home and in dire need of a laptop! Walked in and found an associate that knew exactly what I needed. Omer was super knowledgeable and helped me in understanding and with completing my purchase. Super nice. I really appreciate his attitude and atmosphere he presented himself with. If I'm ever going to be back in this area I hope to see him in a management position leading others!”
“I've have been a Quill customer for years and although every now and then mistakes do happen, I believe overall they have been very receptive and accommodating to my requests. In addition, the representatives I've spoken to whenever I have called have been very professional and friendly to deal with. They will continue to get my business.”
“Super customer service! Always very professional, fast, quality, and EXCELLENT COMMUNICATION. I give them all the work I can simply because when you find 'your guy' you don't want to go anywhere else. They make the experience of doing business enjoyable. Would highly recommend to anyone needing computer hardware.”