“Great staff. Clean facilities. And very kind folks. On the day where a multimillion dollar business is suppose to give back to the people this 711 shines. We had to drive to three different ones to get our slurpees today. The first place the machines were not working properly. The 2nd location had signs saying they are out. This location not only invited folks in but served them as well. I will go out of my way to give this location my business”
“This location offered everything you want when you step in . Great customer service . We last week and didn't buy anything but we have so many questions about new IPhone, watches , accessories even billing . Thank you to Mr. Carson for been an example of a 5 stars customer service. Today I came back and purchased a watch a phone and bunch of accessories. I didn't see Carson but we got again a great customer service from a different associate .”
“I recently had the pleasure of visiting the Lake in the Hills Verizon store, and I was greatly impressed by the exceptional service I received from Michael. Initially, I was considering switching to AT&T due to their competitive pricing and senior citizen discounts. However, Michael exceeded my expectations by listening to my concerns, offering a tailored solution, and going above and beyond to retain my business. Michael's professionalism, customer-centric approach, and dedication to Verizon are qualities that set him apart. He made me feel valued as a long-time customer, and his efforts saved me from leaving Verizon. He, along with Jay, are the best in class and customer centric. I'd be happy to recommend him to friends and family. I highly recommend Michael.”